Rich Super User II

iGThomas wrote:I used to have 8GB total space ... and probably some people did use my referral link back then but suddenly I get storage removed ... Dropbox doesn't remove referral space. It's permanent, provided it was earned earnestly. There are some bonus programs where the space earned is time limited, such as for…

SGrice wrote:I deleted almost everything and the message is the same. My backup is empty as well. Please provide a screenshot of your space usage as shown on your Plan page. It should look like this:

Laura L.3 wrote:I still have share at the bottom of the page, but it no longer offers Export a Copy. I only have the option of sharing a link. It would seem the instructions linked need to be updated (again) as the process is just slightly different now. * Tap the ellipsis next to a file.* * Tap Share.* * Tap the caret…

jsauser11 wrote:Note: can't sign out on the desktop PC since the app won't run. You can unlink the computer from your Security page. Scroll down the page and you'll find a Devices section. Find the entry for your Desktop PC and click the trash can icon to the right. jsauser11 wrote:Uninstall it on the Desktop PC or the…

It appears that others have had this issue recently as well. The conversation starts near the bottom of the thread, if the following link doesn't take you straight there. * Cut the Clutter: Ignore Files Feature is now live | The Dropbox Community

Frpx wrote:Create an outbound rule called "Dropbox" in Windows Defender Firewall. Possibly a stupid question, and purely a guess as I don't use such a strict firewall policy, but have you tried naming the rule something else without "Dropbox" in the name, and tested to see if it's still removed? I ask because in the past a…

Ideally you should be able to set a threshold in Dropbox Preferences, stating how much disk space at a minimum should remain available at all times, and pause syncing when that threshold is met.

kenr wrote:Last contact from support was on 6th. After noting our account was still messed up, I emailed support on 7th requesting an update ... haven't heard back as of writing this. Keep in mind that Support doesn't work weekends, so any ticket you enter towards the end of a week that requires a back and forth…

jlcc wrote:Did you receive a new version of CSEntry from the developer? If yes, can you share it please? You should contact the developer of the app and request the update yourself. Don't use apps from random people online. You never know if the file has been altered or not.

Ann C.4 wrote:Isn't what I'm paying for Dropbox Essentials the same price as Dropbox business? Dropbox Professional (Essentials no longer exists) is $19.99 per month. Dropbox Standard is $18.99 per month, per user, with a minimum of three users. So while the monthly cost for a single user is less then Professional, the…

Henryrchrd wrote:... so I would copy the whole folder from SSD and paste it to HDD and then choose to skip all the same files to only added the new ones. Personally, I would let it overwrite the files even if they already exist, just in case some of them have changed. If you tell it to skip existing files, you may end up…

michaelin wrote:Very odd that Dropbox would make such a massive change/downgrade of service and not inform customers. To be clear, this change happened like 9 years ago, and the documentation was updated at that time. The wording, though a bit vague, now says you "can recover versions of a file made within the last 30…

kavalier wrote:When I move my Desktop folder into Dropbox, the original Desktop Folder remains in its original location. A Mac user can jump in if I'm wrong, but I didn't think macOS allowed the Desktop folder to be moved anymore. I know for certain that you can't simply drag and drop it to a new location. That would just…

soilworker24 wrote:One of the basic rules of sync (apparently) is that syncing is taking storage double (more or less) the size of the syncing folder. That's not true. The Dropbox folder on your computer is just a regular folder like any other. If you move files into the Dropbox folder so they sync with your account in the…

soilworker24 wrote:... you guys haven’t stumbled upon an issue that someone caught in a classic catch-22 where a desired folder moved to be synced but there is not enough space on the pc ... That's the part that I'm confused about. This folder existed on your local drive, correct? And you moved that folder into your…

Ann C.4 wrote:Can't find the live support link????? You can find the support options available to you on the Support page. Ann C.4 wrote:... trying to move dropbox folder to new drive on same computer ... Follow the steps outlined in this help article.

michaelin wrote:I thought a file I edited would have it's old version still there for 30 days. Was I misunderstanding this? Yes, you have misunderstood it, though most everyone does and at no fault of theirs because it USED to work that way. Version history allows you to recover any file that has changed in the last 30…

mirandaash wrote:I've gone through the entire folder to try and identify which file is the error and every single one keeps giving the same message. When a ban such as this occurs, it affects all links on your account, and not just the one file that could be causing the issue. You'll need to contact Support directly. *…

DWDW wrote:... setting up embeded video on website, with the video mp4 hosted on dropbox. The error I got is "No video with supported format and MIME type found." https://dl.dropbox.com/scl/fi/blablablafile.mp4?raw=1 Is that the full URL you're using as the source? If so, you're missing the value after scl/fi/ as well as…

DavidJ1 wrote:... I often get conflicted copies in Computer B when I have finished and saved my work in Computer A. Is there a way that I can resolve this? A conflicted copy is created when the same file has been modified from two different devices generally, but not always, at the same time. Normally this would be from…

Rhoufi wrote:appdata: 'C:\\Users\\Kimpan\\AppData\\Local\\Dropbox\\instance1' Rhoufi wrote:TMP: C:\Users\BLACKB~1\AppData\Local\Temp Rhoufi wrote:PermissionError: [WinError 5] Access is denied: 'C:\\Users\\Kimpan\\AppData\\Local\\Dropbox' Did you rename your user account or profile directory, and had a previous Dropbox…

Ami7 wrote:... the only issue is now trying to delete these! * https://help.dropbox.com/organize/delete-dropbox-backup

CTRL-left click, Exit Dropbox. That's all that's needed. No pop-up, no confirmation. The app just closes. Additionally, if you're shutting down the computer, there's no need to exit the Dropbox application. It will close on its own. The application is meant to stay running all the time, so I can understand with the wanting…

Karl E.4 wrote:.. I don't know why mixed mi pictures with all accounts, since I am using the Dropbox app in the iPhone, should be only whose I have sync or transfer to my Camera Uploads. It's not mixing it will all the accounts that are in the Family Plan. It's showing all the images in your account, and since the Family…

Karl E.4 wrote:Attached the view of Photos section from the Dropbox website, mixing ther personal with private pictures. The Photos sections shows ALL images in your account, from all folders; not just those uploaded via Camera Uploads.

Katriina1 wrote:I have deleted like 40% of the files I had yet the number is not going down Are you deleting the files from your local Dropbox folder or through the Dropbox website? It matters, because if you're over quota and syncing has stopped, the Dropbox service won't know about any deletions you make in your local…

ples wrote:How can I be over my storage without having added any new files? Have you checked your Backups page?

Ami7 wrote:I don’t know where else to locate any more files Have you checked your Backups page?

cdordelly wrote:Is there any way to share a folder with email (instead of link) but without downloads permission? No. If you share a file or folder with a specific person (invited to the file or folder), they will have download access. There's no way to prevent that. Using a view-only shared link and setting link…

SuchB wrote:Are there any eligibility criteria for Basic Extra from the Free plan? Last I heard, Basic Extra was only available in a couple of countries. If you're eligible, you can purchase it from this link. If it doesn't appear on that link, then you're not eligible for the plan.