Rich Super User II

Maria081 wrote:I am paying for the dropbox essentials plan, however I am unable to: - Download ANY file - Sync my computer AT ALL You need to provide more information before anyone will know how best to help you. What operating system? What version of Dropbox are you running? What is it's status when you hover over the…

PDub81 wrote:My phone updated to Android 15 last night and now attempting to edit plain text files in the Dropbox app causes the app to crash. Uninstall and reinstall the app. Just know that if you have any files marked as Available Offline, you'll need to mark them as such again.

FrostSprayTech wrote:Is there a way to get both folders to sync with content together instead of uploading new images to BOTH folders manually? As Walter mentioned there's no way for Dropbox to do that, but there are many local folder sync apps available that can, depending on your OS. Do a Google search for "local folder…

jobee2 wrote:my colleagues in the office have broken links because Dropbox uses absolute paths and so the user name part of the path is different for each of us, resulting in the missing links. Just to clarify, it's not Dropbox that uses absolute paths, it's whatever application you're using, and most applications use…

Jeje23 wrote:When i try to delete the folder it ask for admin rights, even tho I am the only admin and also made sure to check the needed acces from the property panel, security tab. Hannah is correct that this is a Windows permissions issue, and unrelated to Dropbox. If you're unable to delete the folder and you're signed…

Mark wrote:If I'm honest I tried it, and hated it, so went to 1Password ages and ages ago Same here. I've used 1Password for years. Tried Dropbox Passwords and it was far from feature complete. Missing so much compared to other systems. Never touched it again.

JungleT wrote:Your cretinous "Photos" tab isn't a copy of my image files, it's just another view of them isn't it? Correct. The Photos page on the website is a special view that shows all image files from everywhere in your account. The Photos tab in the mobile apps works the same way.

Merill wrote:How can I stop Dropbox syncing the changes to the cloud, i.e. deleting those folders from my account, when I run the app on my PC? As soon as Dropbox starts and indexes your files, it will find the folders missing and remove them from your account. There's no way to prevent that from happening other than…

madebyporter wrote:I thought about ignoring node module folders, but there's no easy way to do this in Dropbox, such as an "ignore specific folders input field". You might be interested in signing up for the beta of the Ignore Files feature. * Cut the Clutter: Test Ignore Files Feature [sign up to become a beta tester] |…

Professor Twang wrote:I didn't use Dropbox Plus PAID plan for just over a year, and Dropbox deleted nearly all my 12,000 files. If you're on a paid plan, within your quota and there are no billing issues, then Dropbox wouldn't delete your files. Dropbox would only delete files if you're over quota for an extended period of…

Ceders17 wrote:All I can think of is that it never reached my Dropbox to even try and download and sat "somewhere" until a third party asked if I "got it". If it was shared through the options available in Dropbox, you would have received an email at the address you use for your account. If it was sent via a shared link,…

JoRo2 wrote:so you cant disable download and sharing. im not talking about the roundabout ways people can get around it, i am just talking about the facilities on dropbox, to be clear. With a Professional, Essentials or Business plan you can set link permissions to disable the ability to download a file from a view-only…

Rachel L. wrote:but since I selected all my main folders to be online only until I can manually download what I want, they don't show up in the Dropbox folder. You didn't select folders to be online-only. You used the Selective Sync feature to remove the local copy of the folders completely. Selective Sync and Online-only…

Lynk wrote:Dropbox is using so much memory, 21 GB (and 20% of the CPU) I'd perform an advanced reinstall of Dropbox, and make sure you're running the latest stable release. See here for details.

Alain Church wrote:I cant find a way to ask Dropbox: To get and to Clouds the contents of DiskOne-Business + DiskTwo-Photos That's not something that Dropbox can do. You can only have one Dropbox folder on your computer. It's not possible to have Dropbox sync to two different locations. It does have the ability to back up…

sargan wrote:I'm still unsure here. Have you tried Jay's suggestion yet? There's usually an option to bypass the account creation, either by clicking the link that Jay's referring to, or just closing the modal and continuing to the file. Jay wrote:When you access the shared link to the folder, from an incognito window…

Julietd27 wrote:Thank you, how do you do this in the app if the original and new files are in the folder? When saving the new version, just overwrite the existing file making sure that it's not deleted in the process. If you overwrite the existing file, the link should be preserved. Note that some applications don't…

Rachel L. wrote:I can't post links, or even images such as screengrabs since the forum style has been updated. Others have commented on the same issue. Tried a different browser, or clearing your cache/browsing history yet? I use Firefox primarily and it's working fine, whether I copy and paste a link or image directly…

Bahri wrote:the excel can't find the workbook link because different directory ... so how to solve it so all linked file can work? Have everyone move their Dropbox folder so it's in a common location, such as C:\Dropbox. The issue is that Office files use the full path to a file for all embedded links. As you noted, with…

AnitaFreshFaith wrote:Somehow my account plan was downgraded, not by my doing, and all of my files and folders are gone! Are you sure you're signed in to the correct account? That sounds like you're signed in to a different account, or perhaps created a new, empty account. This is often the case. AnitaFreshFaith wrote:How…

juicyandlucy wrote:this week its now saying only 2gb space which is not the case according to my friend If your friend has a Basic, Plus or Family account, then they can request files up to 2GB in size. They can request (and receive) more than 2GB of data, but the limit per upload is 2GB. *…

juicyandlucy wrote:... it states i can only share files up to 2GB how do i change this back to how it was ??? Are you a member of a shared folder that your friend invited you to? If so, you're still limited to the amount of space available in your own account, even if your friend's account has more space. See this help…

D P wrote:I don't know if I'd call "Don't use the official Dropbox client" as an appropriate solution! The appropriate solution would be to install the Dropbox application and allow it to sync your files down normally, instead of copying the files into the folder manually. That's not officially supported and not how the…

JasonJayJa wrote:I tried installing an offline version but still it fails. Ive removed some stuff via programs etc but now i just cant seem to get rid of it. Try the steps of an advanced reinstall. https://help.dropbox.com/installs/advanced-reinstall

tom d.31 wrote:Yes we have Dropbox stored on a machine that we are using as our server. We then access files in that folder from other machines. You should know that Dropbox doesn't support such a configuration. The Dropbox application running on your server may not receive notification of file changes or requests from the…

RMcmillan wrote:You can restore the version from 2023-07-15 or whichever was last before the crash. No, that won't work. Dropbox only keeps versions that have changed within the last 30 days (for Basic, Plus and Family accounts). If you have a file that hasn't changed since 2023 and you overwrite it today, it won't be…

tom d.31 wrote:I suddenly have an issue where I can't open any C4D (Cinema 4d) files from a shared server. I'm trying to understand how you're working. Do you mean that you have Dropbox installed on a computer being used as a server, and that you're accessing the Dropbox files from another computer through a folder shared…

scfo wrote:However there are two people who use it and one can't tell if the other has the database open. This causes problems if both people are adding or changing data. You should look at locking the file prior to opening it, then unlocking it after you've closed the file. It will prevent a second person from making…

Salvego wrote:I recently learned that Paper was being discontinued ... Dropbox Paper is not being discontinued. Salvego wrote:I realized that all the files are actually just links to Paper documents and every single one of them leads to a 404 error. You're likely going through the migration to the new version of Dropbox…

Jayson L. wrote:And for your web devs, this may be of interest... Yeah, it's likely level related. I have the option in every browser you tried.