Comments
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@"ajw1100" wrote:However on one hand I have 5.25gb and the other 2.0gb. (Basic?) A Basic account starts at 2GB. You've likely earned additional space either through referrals or other bonuses.
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@"Krisbuquet" wrote:1 file, downloaded by 10 different people each with their own individual password. That's not possible. You can create a shared link to a file and password protect it (if that feature is available to you), but you can't specify more than one password.
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@"Natacha B." wrote:I don't really understand what I've done. I think now all my files are now in one place - dropbox cloud? not in two places (dropbox AND my computer) as before is that correct ... It looks like you've removed the backup now. The important thing to know is that Dropbox is not just a cloud-only service. If…
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@"Tobejazz" wrote:Could it be that Dropbox don't want me to use such a "middle layer" (FileMaker) to engage with my Paper documents? Not likely. They probably have no idea that's how you're using it. They simply see the user agent that your browser reports, which will probably be some version of WebKit. Instead, Dropbox…
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@"David Harries" wrote:And although three dots appear in certain locations, they in practice do not allow me or help me to move stuff to my preferred locations ...
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@"Tallman1948 " wrote: When I share a 47 minute recording the recipient only gets 30 minutes. This happened with three different recipients. It is something new. I have shared 45 minute sermons before without this error. When viewing a file shared from a Basic account the viewer is limited to the first 30 minutes of the…
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@"Natacha B." wrote:It does look like it backed up see photo , does it need to? Your first photo shows that you have a backup of your Mac computer using 3.27GB of space. If you're no longer backing up that computer and you no longer need the backup saved, you can turn off the backup feature and delete the saved backup. *…
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@"platfarm Inc" wrote:Could I have the transaction id number? That's not something that can be provided here. You should have the transaction ID on your credit card or bank statement. Us that on the lookup tool that @"Walter" linked to above.
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@"shinbeth" wrote:Like you perfectly described the pricing doesn't make sense at all either. You're getting much more with a Business license over a personal account. Extra space and other features aside, you also get access to additional support resources, including phone support. You're not just paying for more space.
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@"PaolaL" wrote: I received warnings emails telling me that it was going to be discontinued or shut down ... I had to act to keep all my photos and I didn't. ... is there any chance that I can recover them at all? Unfortunately, no. If your account was deleted then it's not possible to recover the account or the files that…
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@"medicman" wrote:So I assume, that file will never be regularly synced between my computer and phone. As I add passwords or update them I would have to re download my data file? Correct. Most password managers don't work the way you describe. They connect directly to Dropbox using the API, rather than relying on local…
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@"medicman" wrote:Where does Dropbox keep that file on my Galaxy S22+ so I can point my "Password Safe" App to it. Dropbox stores offline files in a part of the file system that is not user accessible. It will no longer open the Password Safe app, so I need to point my app to the data file. So where is it located. You'll…
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@"javhar" wrote:I have a collection of mp3 stored in Dropbox. How do I play them on my Android phone while offline? * Make the Dropbox folder available offline and play them from there. Does not do what I want: I'd have to click on them one by one to play them. I can't just set it to shuffle play and go do something else.…
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@"hillel" wrote:I tried Dropbox Backups with a free trial - now it's already disabled but my storage on Dropbox isn't clearing Have you checked your Backups page?
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@"kioskfeddan" wrote:so what you're saying is I'm supposed to be able to upload any file type? Just about, yes. There are some files that won't sync but they're mostly system files like thumbs.db, desktop.ini, .ds_store and shortcuts, to name a few. Otherwise, Dropbox will sync any file. *…
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@"pb1234" wrote:These are all files that were stored on my mac previously but it seems like dropbox has moved them off my mac. Is there any way to fix this? Select some or all of the files and mark them as Available Offline again. This happened as part of the Mac update and the forced relocation of the Dropbox folder into…
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@"KimmeL" wrote:There actually is no sync status anymore. And it's also not appearing anymore in my taskbar. If you don't see the Dropbox icon in your system tray then that would mean that Dropbox isn't running, which is why your files aren't syncing. You may just need to launch Dropbox from your Start Menu and give it…
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@"lldb" wrote:We used to be able to scan a file and have it emailed directly into a DB folder. We are no longer able to do so, can anyone assist with setting this up? While Dropbox does have an option to receive files via email, the scanning function you mentioned isn't a Dropbox feature. If this was something you were…
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@"Harry Molyneux" wrote: It’s not really their own unique copy, it’s the exact same folder. No, it's a unique copy for each user. You can even rename and move the shared folder elsewhere in your account, and it won't affect the other members while still syncing with their copies of the folder. Sure, there's Dropbox's…
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@"ajw1100" wrote:I just need to delete 2 GB of DB data. Then remove DB from my Windows PC. HOW? * https://help.dropbox.com/delete-restore/delete-files * https://help.dropbox.com/installs/uninstall-dropbox
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@"Harry Molyneux" wrote:If that's the case why does every member with access to that folder need to pay for it's storage separately? Because every member has their own COPY of the folder in their own account which syncs back to all the other members, and anything in your account takes up space. You're not accessing a…
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@"Tobejazz" wrote:I'm using Dropbox Paper within a FileMaker file (using its "web viewer" which essentially is a browser within FileMaker) and to day I can't display my Dropbox Paper documents in FileMaker - instead the "web viewer" says "Upgrade your browser to use Paper". Dropbox officially supports the latest two…
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@"Natacha B." wrote:... re installed it as it wasn't working then suddenly it was full when I reinstalled it. You likely activated the backup feature during the reinstall. Check your Backups page.
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@"indy729" wrote:I had a free trial I set up, of which I cancelled on the date I was given was my last day to cancel (today). Never wait until the last day to cancel a subscription; ANY subscription. Most companies' systems are usually set to bill on the last day. If your request to cancel is processed after the charge is…
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@"Sandra Hess" wrote:Help! I have logged into both of my free accounts to verify ZERO billing BUT a charge of $11.99 is showing up on my Amex. You can use the credit card charge lookup tool to identify the account you're being charged for. If it's one of your accounts you should be able to sign in to it, resetting the…
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@"RickLM" wrote:How do I organize my files by type (for example, all ".doc" files first, then all ".pdf" files, etc.)? Just sort your files by Type. You can do this on your computer in Explorer (Windows) or Finder (Mac), or on the Dropbox website by changing one of the column headers to Type, then clicking on it to sort by…
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@"royalparkshalf" wrote:It's stopped allowing access for an unknown reason (people with the link aren't able to view ... now it's telling me that I don't have permission to share the link ... Your ability to share may have been banned. Refer to the following help article: * https://help.dropbox.com/share/banned-links
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@"cdh1" wrote:I have 6gb of storage and I think I've only used about 1gb. ... now I'm told I've run out of space. ... How can I find the "hidden" files to delete them, please? There are no hidden files in Dropbox. Are you sure you don't have the backup feature enabled? Check your Backups page.
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@"thomsardou" wrote: While I perfectly know why one would want to have 2fa on their account, this is something I chose *not to* activate. Now for some time Dropbox actually forces us to have access to the email on top of the password. If you have two-step verification enabled on your account, refer to the following help…
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@"wzizw" wrote:i mean literally raw just a link to dropbox file with extension js, so i can use script src pointing to this file Upload the file to Dropbox, create a shared link to the file, then edit the link and replace ?dl=0 in the link with ?raw=1. * https://help.dropbox.com/share/create-and-share-link *…