Mark Super User II

Hi @"cristian b.4" I'm afraid there is no such feature in Dropbox. You'd need to either write something yourself using the API, or, see if any third party pieces of software could do it. I'd also strongly suggest not using Dropbox for hosting of websites (especially e-commerce ones) due to the bandwidth limitations and…

You need to log a ticket with support to ask for assistance. As it is an account issue nobody is able to assist on the forums. www.dropbox.com/support. 

Hi @"tomomi81" Simply put, you cannot. If you go to the page where you add/take people out of the Share it will have (Owner) next to the name of whoever owns it. If nobody has that the folder has no owner so all you can do is all leave and delete it locally and then set up a new one if needed. 

Thats not quite what I meant... did you previously have 2 Dropbox accounts on your device or just one? If its just the one do you see the shared folder in the Dropbox app or on the website? If not you need to be reinvited to it

If you are in a team it can take a few hours, but, the other thing to just look at is www.dropbox.com/backups. 

Hi @"crodriguez" Are both account still linked in the Dropbox app and on the Dropbox website (note to do this now the Business account must be a paid business one)?

Dropbox cannot delete files automatically so something is happening to do it. If you click on a file and restore it and then click on 'View Previous Versions' one you will be able to see where/when it was deleted and see and by who and where. That may give some clues as to what/where and who is going doing it

If they sent you a link its a read only folder so its designed to be viewable via the website only. The person who sent you the link needs to send you a shared folder rather than a link 🙂

What does Dropbox say when it is running if you mouse over its icon on the status bar?

Hi @"Melisalx" No I'm afraid you dont. You'll learn lots tho!

Hi @"TeeB" Dropbox itself does not have the capability to create CSV files (or any file for that matter) of images and links for you. That is something you'd need to do manually or use third party software to do. In terms of plans they are all at www.dropbox.com/plans and it pretty much depends upon how much storage you…

Hi @"TT-2022" You cannot move bonus space to a different account I'm afraid. All you can do is swap the emails on the accounts by using a third as a temp one to release the one you want to use - note you will need to reupload things between the accounts etc. 

@"EventHorizon" wrote: Or put another way, how do users implement a secure backup system? You really should already have a backup system in place to cover things like this, or, even malware etc. You can help protect by being paid which gives 180 days of recovery but you should ALWAYS have additional backups in place and…

Looks like you may have activated Dropbox backup. Have a look at www.dropbox.com/backups. Also just a note that deleted items dont use quota, so permanent deletion isnt needed 🙂

@"EventHorizon" wrote:I figured the app was smart enough to give me a consolidated view of both of my dropbox accounts. @"EventHorizon" just to add here - unless one of the accounts is a paid for business account you cannot see both on a device at the same time. 

Hi @"TOCCO06" That isnt possible with Dropbox, no, simply put because its something the operating system has to do rather than Dropbox. Thats because its the folders itself you need to protect. 

You need to scroll down the page @"Osbourne" and choose one of the two options under the blue Chatbot option.

There is if you choose the options @"Rich" said - which is without being logged in and choosing the option for account help. Note, however, I'd doubt you will get a reply as they will send it to the account you are talking about - one you dont have access to the email of. 

Passwords are something you can only do on paid accounts: https://help.dropbox.com/share/set-link-permissions

Hi @"H_F92" Unfortunately your assumption at the very start was incorrect - when you merged into there Dropbox you did exactly that, you became part of the Business and they own your account. What you actually saw was your own folders, in their account, but not shared. You need to ask the business to restore it…

Hi @"delux" No, unfortunately not. Once an account is closed for inactivity its not possible to recover its contents.

That isnt something you can do with Dropbox, no. Did you link the QR code directly to the Dropbox link?

I'm afraid there isnt @"ronaldjohnson" All I can suggest is Sharing The Idea for a discount scheme. 

Hi @"Volkair" That sounds to me like you actually have 2 folders set up - one that is pinned to the side bar and Dropbox. If you go to the ones in the sidebar you need to make sure those folder locations reside in Dropbox or they wont sync. A shortcut etc. isnt sufficient. 

@"blings" wrote:It's fsutrating and something need to be done, An important document I need to access is completely vanish. without any notification of them wipping out my file is ridiculous. Crazy part about this, there is no live agent capabilty to talk to on what is going on and how this could be retrieved. If the…

@"Alex Ximea" Hi, was this a shared folder at all?

There isnt a way around this I'm afraid - Dropbox simply isnt designed to work on external drives and is technically not really supported as the risks of data loss are so huge. 

@"Neetubajpai12" you can restore from there, but, only if its showing within your recovery window. For example if you are a free user you have 30 days to do so. If its over 30 days they will show on that page but be unrecoverable. 

@"4050" - you need to contact the Pocket App developer to ask them for help

When they are being forwarded are they coming direct from your email (i.e. in the From: name) and including the Dropbox email in the To: line? I've found that unless the emails are direct To: Dropbox they fail (i.e. CC and BCC)