Mark Super User II

Dropbox isnt designed to work like that - it isn't intended that you 'just swap hard drives'. Dropbox isn't intended, or designed, actually to even be installed on external drives. It is intended to replace them. So when you have connected a different drive Dropbox has used the local database on that hard drive and viewed…

www.dropbox.com/referral_status and www.dropbox.com/account/plan will help 🙂

@"Rich" wrote:@"amandachin" wrote:We found the issue - Please let me know if you still don't get access in a few hours time! Thanks, @"amandachin". I have access now. I dont 😭

Without access to the email it isnt possible to regain access to accounts: https://help.dropbox.com/account-access/lost-email-access Do you have anything else still connected?

@"MartinNID" wrote:Thank you for a quick response. Does this feature exist in another dropbox plan? No. Sorry. Why not suggest as a feature idea? https://www.dropboxforum.com/t5/Dropbox-ideas/idb-p/101002013

@"MartinNID" wrote:How to view all shared folders with a specific person in the dropbox family plan? I'm afraid you cannot @"MartinNID". No such functionality exists. 

You probably wont be able to get in I'm afraid: https://help.dropbox.com/account-access/lost-email-access For support you can log tickets at www.dropbox.com/support. Make sure you are NOT signed in, even to these forums (incognito works well).

@"amandachin" wrote:We found the issue - Please let me know if you still don't get access in a few hours time! Again - thanks for flagging it! 😊 @"Mark" @"TonyEnglund" @"Rich" Still no access 😞 

Where are you seeing this? Is it your own details? If so just update at www.dropbox.com/account

@"Melih" wrote:Can anyone help me about this? I dont think Dropbox web has the same functionality as the software on the computers. If the link on the page is correct (i.e. if you copy and paste it and put it in to a browser and it opens then Dropbox's side works). Same if it works in the desktop software on another…

Make sure you have set it to unlimited uploads in the Dropbox software and then just wait. It'll get faster once all of the small files are uploaded as the overheads on those is huge

@"Megren" wrote:My account was charged - did not want it. I did not even use the full trial not the app. how do I cancel and get my money back??? Dropbox only issues refunds where legally required. If you started the trial its your responsibility to then cancel it - not using it wont do that. Follow the instructions…

Hi @"David130" There isnt an automated way with Dropbox, no, but maybe look at IFTTT or similar to see if you can find a script that would do it?

You will need to download to a computer or a device and reupload. There isn't a way of doing this automatically. And no, you shouldn't loose whats on a device already if you disconnect from Dropbox.

It looks like for whatever reason the owner of the link has deleted the file or closed the link. You will need to go back to them and ask for a new link. 

Have you tried recreating the link? https://help.dropbox.com/share/set-link-permissions#passwords

Can you post a screenshot of www.dropbox.com/home and www.dropbox.com/account/plan ? Note that deleted files use no quota, so, permanent deletion will have changed nothing.

Is the change showing at www.dropbox.com/events and does the file appear changed in the actual shared folder online or on your computer?

Hi @"amandachin" any idea why I dont have access yet? 😞

I'm afraid you cannot. There is no way to share online only. You can used shared links to add permissions to remove download ability but I suspect it wont work on the family folder (as it usually doesn't on 'special' folders). https://help.dropbox.com/share/set-link-permissions

What does the link say when you click on it? And if they've stopped syncing what does Dropbox say if you mouse over its icon on the status bar?

Have you checked you've not set up backups? www.dropbox.com/backups ?

@"arbehi" wrote:Why can't the feature of logging in via phone number be added? Suggest it at https://www.dropboxforum.com/t5/Dropbox-ideas/idb-p/101002013 However, Dropbox already has ways of adding additional and multiple emails to accounts for situations like this.

@"gahae_han" wrote:I hadn't used my Dropbox account for a long time, so I thought it might have been automatically deactivated. And the email associated with my Dropbox account is currently unavailable, because I deleted it. I need the photos and videos in my Dropbox account. I look forward to your help. If you havent…

That has worked. But it looks like its a shared folder with edit permissions. Is that intentional? Does the other person have an account that they can use? Note: Ive never seen the way that presented to me before so not sure if its something you changed, or, Dropbox has!! Also, one thing to think about is how you sent your…

Have you looked at your invoices at https://www.dropbox.com/account/billing ? That shows on mine $'s

@"mlars07" wrote:I have been invited to share photos to a shared folder managed by our church. When I click on the link to go to the shared folder site, it asks me to join the site. When I click on that, it says I am out of storage. How can I add my photos to that shared file without impacting my own personal account?…

How long ago did you last log in @"TNSteve" ? If its over 12 months ago the account data has gone: https://help.dropbox.com/account-access/email-about-inactive-account Even if the account data has been wiped you would still get that screen asking for a PIN to log on if needed as Dropbox does recognise you had an account.…

That works if you are logged in to the computer that has Dropbox installed and running - as it then opens it directly in that app and program. Is Dropbox running on your computer now with no errors AND is the file available on your computer in the Dropbox folder. 

Dropbox doesnt have capability to open and edit text files I'm afraid. It is previewable only. https://help.dropbox.com/view-edit/file-types-that-preview