Mark Super User II

@"joteedee" wrote:Do you mean if lots of people tried to access at once and then the link would not work? Basically, yes. As a free user you get 1TB of bandwidth a day (which is a HUGE amount!!). But that is in a rolling 24 hour period. So every time somebody downloads something it goes against that quota. If they do it…

What type of file are you trying to open? Does the file have an extension to it (i.e. a bit after the . such as .doc)

Hi @"joteedee" It is yes - https://help.dropbox.com/share/create-and-share-link HOWEVER remember that there are bandwidth limitations on accounts so links can be banned and you cannot stop people sharing links as there's no sort of authorisation on them (although you can password things). 

How did you log out of the account @"Heather LB" ? Do you have Dropbox installed on the computer? That error usually means you've made the link incorrectly and just sent the URL of a file rather than actually creating a link. Have a look at https://help.dropbox.com/share/create-and-share-link

Open the Dropbox preferences from the App click on 'Account' and then sign out of the business one

Hi anonymous So, when you set up Dropbox backup it actually moves all of the folders and directories to the Dropbox folder. It then places hidden links in original locations that replicate what you do. So if you delete them all it does actually delete them (and as you said - permanently as they are too large). There isn't…

Just to add although it is possible remember that Dropbox isn't a hosting tool and have previously updated the links which have caused older ones to stop working and there are bandwidth limits on files in Dropbox. 

If he's deleted his account and the links are still working then they were not uploaded via his account. They are on somebody else's account. Once an account is deleted the files themselves are also deleted so all links etc. would fail and you'd get an error clicking on it. The only way to have them taken down is by…

@"Mickey M.1" wrote:I even tried to manually update but got error. Which was?

Have you tried restoring from your recycle bin? If you haven't got the files in there you wont be able to recover from Dropbox I'm afraid as you removed the account 😞

@"peytonHawaii" wrote: There is a $125.27 charge to my credit card from 185 Berry Street in San Fran. Checking to see if this is annual charge. Credit card company has flagged it That looks like an annual Plus account charge

@"willuper" wrote:Right. I have full confidence in regards to the plan and account side and sorting that out just fine. My main concern is whether there is any ownership/permissions change that happens once accepting a teams invite (access to pre-existing files from my personal account). I have YEARS worth of files that,…

Have you set it to download locally? If you are on a Mac it isn't now possible to force all files to stay locally so you probably need to move that file out of Dropbox or speak to the textClipping developers to see how they are going to update it to work across Dropbox and multiple devices now. 

Hi @"Kjetil" You cannot force one or the other. PLUS I'd say as Dropbox is not a hosting tool and links and formats do change (and thus old ones force stopped working) you really need to go and find a proper hosting platform and not use Dropbox - especially given the bandwidth limitations here which if you hit would stop…

You will need to speak to Dropbox support: https://help.dropbox.com/share/banned-links

Hi @"JimH55" It is not possible to have 2 Dropbox accounts under 1 email - Dropbox requires a unique email per account. However, if you use Google it may be that you have used @gmail.com or @googlemail.com instead for one and so as this is 2 diff emails it would be 2 diff accounts here at Dropbox (same as using punctuation…

Hi @"Ames13" You need to cancel iTunes upgrade and then wait for it to downgrade you (don't panic you wont loose data) before then upgrading again on the website. 

Opt in

What exactly is the error @"CandiceY" ?

Hi @"gustavgans1" Yes, there are limits on the shared files. Personally Id say do not use Dropbox for this - it is not intended or designed as a content hosting system and so things do change here (link settings / formats for example) which can suddenly stop stuff working. You would be much better off using a proper…

Hi @"Gurkan Altun" Unfortunately accounts which are not accessed in over 12 months are removed for inactivity. https://help.dropbox.com/account-access/email-about-inactive-account It is not possible to recover data / files from accounts which are removed in this way. 

Have you checked www.dropbox.com/backups ?

@"Gidgette" thats for a Dropbox business plan I assume at some point you've set up a trial of it and not cancelled in time. If you do not see a plan on your current log on you need to log in to the account you upgraded and seek support from there. With that plan you will have phone and webchat support so you can utilise…

Have you tried searching for that file on using Finder?

@"LauraHM" wrote:Yes, I was invited, and I understand it would make sense that if I lost access, it would be due to being removed; however, I had around 5 projects in my queue and lost access to all simultaneously-- that leads me to believe it is unlikely that all 5 business entities all removed me at the same time, and…

Have you enabled backup? www.dropbox.com/backups

So that isnt all Excel files it is one specific one. Have you done as it says and looked for it in another location instead of opening it via File -> Open? Check www.dropbox.com/events to see if its been deleted. 

Hi @"Liene" That is how its supposed to work I'm afraid - Dropbox tags only work on the Dropbox website. They do not sync to devices (or from Devices to Dropbox's website)

Yes it is 🙂 Just share the subfolder - the only thing to watch is if the parent is also shared it may not work - this is plan dependent, but, you are told this when you go to share. 

Its almost certain you will not be able to I'm afraid: https://help.dropbox.com/account-access/lost-email-access Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Sign-in issues. It's best to use an Incognito or Private browsing session to make sure…