Mark Super User II

spiels wrote:I just want to ensure nobody has access to any folders/subfolders. How can I do this quickly? I'm afraid you cannot. There is no way to check who is in shares without going to each share individually. In terms of the unshare error can you post a screenshot of what you see?

Have you tried a reboot at all? Restarted Dropbox?

If you mean if you delete them from the share then no, the files wont be deleted, they'll stay in your account 

You'll need to log a ticket with support at http://www.dropbox.com/support Note it must have been copyright materials as large file download bans are temporary. 

gwencrawford wrote:Sadly no update yet Dropbox doesnt work on a weekend I'm afraid. 

Dropbox only allows a set number of files and folders to be backed up - namely Documents / Desktop etc. or, whole hard drives. You cannot choose any folder on your machine, I'm afraid. In terms of why button isnt working, have you tried a restart?

You can go to http://www.dropbox.com/share and leave via there. 

Dev Bagwe wrote:Can Dropbox Dash do what I have explained above, if yes then I can have a look It something you would need to try yourself I'm afraid as it works on files that are in your account using searches and things you put in. 

Minou wrote:I do not possess any other devices but after deleting the iPhone apps, DropBox extension is still telling me I have 3 devices connected. I do not have 3 devices. You have 3 connected devices. Sometimes OS updates can cause multiple ones to be connected. Follow…

Eric M wrote:I think I remember needing to create a new account as well. In that case the referral space is lost I'm afraid. An easy way to see if this did happen is to look at http://www.dropbox.com/events - does it show anything prior to the date you were removed from the Team?

Have you followed https://help.dropbox.com/installs/dropbox-passwords-discontinuation#How-do-I-export-my-Dropbox-Passwords-data ? Note that you need to be looking in the Passwords app itself (as in the Extension on Chrome NOT the normal Dropbox app). 

You can use it totally without AI - I do quite happily partially as I'm not a Business User and partially as I am in the UK and so some doesnt work here (Dash, I'm looking at you!). So it is possible to just ignore it and everything still just works. Thankfully!

Have you looked at http://www.dropbox.com/events ? What is that showing? You can rewind to any point you like if you follow the article on it. 

Hi @"natnat78" Are you wanting to download to your phone or a computer?

JolandaUK wrote:Could a Dropbox moderator confirm if this is known, and if there’s a fix or workaround? Nobody here would know I'm afraid (and its certainly never ever a thing I've seen mentioned on here - even the app name I've never seen before). The only people who really would be able to help with it is the app…

renatomichel wrote:If that is the case, they should advise new users so we don´t get frustrated I really dont know if it is the case, but, I suppose it is advised in a way because it isnt supported and has, in the past, caused issues for people where syncing stops suddenly. 

bornstunnahh wrote:I hope there’s a chance to regain access. Its unlikely I'm afraid :( Do you have any other devices still connected? https://help.dropbox.com/account-access/lost-email-access 

renatomichel wrote:My computer runs a Windows Server 2019 I wonder if that is the issue - Windows Server is not a supported OS: https://help.dropbox.com/installs/system-requirements 

tiffanywalkEr wrote:The bonus space isn't actually added instantly. Thats not correct when you join via a referral link actually. Its instant just for joining as long as you have installed it on a computer (mobile devices do not count). 

Tracy Christenson wrote:I thought that Dropbox had a "rewind" function that could restore an account to previous point in time before a hack occurred. Does this function not apply to a case like this? It does, but, as the message says it can be overridden by the Permanent Delete command - which is what is very common in…

sarah copland wrote:Is that really everything we can possibly do exhausted? If there is anything at all that can be done I would be most grateful. I dont work for Dropbox I'm afraid but what I'd say is if you could try and have some sort of court order that may help. Also, how long ago was it last accessed? Do you know?…

Dropbox can now do it: https://help.dropbox.com/organize/find-duplicate-files 

Try clearing cache and cookies and see if that helps. If it doesnt try a different browser and if it still doesnt log a ticket at http://www.dropbox.com/support as it sounds like your sharing actvity has been blocked. 

Andrew88 wrote:If a business has multiple people sharing their "Camera Uploads" folder to them, that business has no way to distinguish between which "Camera Uploads" folder belongs to whom, nor is the business able to change the name of the folder for themselves on their end. This is a major problem. Have you tried that?…

pylorns wrote:whats the ETA for putting this functionality in Ubuntu dropbox app for online-only? Dropbox doesnt release ETA's I'm afraid (as when they did they never, ever hit them - or even got close!). 

AllanInCanada wrote:In reviewing community posts, it appears double-billing is a common occurrence. The only way that Dropbox can double bill is if you have two accounts - as has always been the case on here (i.e. sorry to be direct but user error). There is no way for it to charge one account twice. As you have a paid…

Nothing at all to do with the UK Government. Dropbox simply decided that part of the product wasnt viable and stopped supporting it. THEUSER404 wrote:Why was Vault changed to an Folder does that mean end to end encrypted coming into full effect now End to end encryption is only available on certain paid for business plans. 

You go to the billing page to do it: https://www.dropbox.com/manage/billing 

You need to tell us what the issue is @"Tatergolf" before we can help I'm afraid

Where is it not detecting it? Computer or a mobile? Have you tried restarting machine? Or on a mobile device to redetect the payment? What is your ticket number?