Mark Super User II

Hi @"Limewire" You need to request space increases via support - so while you may be on an unlimited plan you need to get them to batch increase it for you. Somebody will be able to do that on Monday if you contact support. I'd also just double check your account is up to date in terms of payments 🙂

Yes, they'd almost certainly need BlueBeam to be contacting them - there is plenty of support available to help them. Being honest, I'm on here a lot and I've never ever heard them mentioned. https://www.dropbox.com/developers is how to get BlueBeam to get some support 🙂

Dropbox cannot add functionality to a third party programs app. Bluebeam themselves need to do that - the Dropbox system is more than capable of doing what is asked of it its just not been configured correctly within the app.

There is no 'deleted folder' on Dropbox so there is not a quick way to do this. You can click the box at the top of the screen just above the first folders / files name at the left side. However that will also select all files and folders NOT deleted. They do, however, auto clear themselves (30 days if free) and do not use…

If you delete it your Dropbox will unlink and you'll need to reconfigure/setup etc. 

It is almost certainly unlikely she will be able to do so I'm afraid. If they are 0 byte files there is no data in them - they are empty, hence the 0 bytes. This usually happens when you are using a Mac computer where you copy the files from one location to another - Apple makes the file holder first (at 0 bytes) and then…

It doesnt delete your Dropbox files that are inside of Dropbox i.e. the files and things you have been syncing. That you need to do yourself. 

You cannot delete from the 'Photos' menu I'm afraid - that is simply a section of the site which shows all images on your account. You need to go to the actual folder they are in and delete from there - then the options you are reading about in the help article will appear. 

All support options are available at www.dropbox.com/support , however, as a free user the only support is here or Twitter. You can hope somebody sees and picks this up this week, but, I'd not hold your breath

Hi @"raouldouglas" As you have a basic account now I'm afraid yes, all your historic files are lost. That isnt a person who has deleted them - its automated. You are not paying so no longer have access to that feature. PackRat was a feature which was only ever was added to paid accounts. As I said in my first post if you…

Edit: if you go to https://www.dropbox.com/account/plan it will show you what add ons etc. you have on your account. For example mine says the following as I'm on a grandfathered plan from before PackRat: Unlimited version history Free unlimited file version history

Hi @"raouldouglas" PackRat was discontinued many years ago and became something you had to opt in to keep. So if you didnt opt in you will have lost it. The other to check if you did opt in is that you have not changed your plan (other than the ones Dropbox have done themselves - i.e. space increases) OR missed or been…

There is some sort of organisational policy at play - logged in version of Excel linked to work for example

That is almost certainly an error from the program itself, not Dropbox, but without a screengrab we cannot confirm it. However, if you are trying to configure Microsoft Intune to work with Dropbox then it wont - Microsoft do not support it. OR if your organisation is using Intune at all the same can happen. You need to…

Have you met the terms @"frank21" by completing www.dropbox.com/gs ?

Youre not doing it via the Dropbox app, you are doing it via this website here

This link has been removed for many months - it is obviously a popular one as it appears on here frequently: https://www.dropboxforum.com/t5/Dropbox-files-folders/can-t-open-a-dropbox-link/td-p/517513

Hi @"mplusplus" You can get all the info you need on the API at https://www.dropbox.com/developers 

To open files with .onsong as the file format you need that software installing on the devices. Dropbox's job is just to get the files to that device after that its up to each own devices software to do the rest

Does www.dropbox.com/coupon work?

Dropbox delete accounts after 12 months of inactivity, so, yes it will have been deleted by now. Sorry 😞 

That is actually a beta version, so, you could try installing a stable build from https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-124-4-4912/td-p/526212 

It did have your consent - you signed up for a trial which was to auto move to a paid plan at the end. That is your consent. However, unfortunately we cannot help here. You need to speak to support : https://help.dropbox.com/accounts-billing/payments-billing/refund…

You now need to request that your app is given production status: https://www.dropbox.com/developers/reference/developer-guide#production-approval

Have you had to generate an API key yourself to access this software? 

What error do you get when you try and log on?

Part of the issue may be the inclusion of the ! in your folder names as this is an illegal character on Dropbox 🙂

Hi @"wshane" Thanks for image - really helps! Circle = syncing - either to or from your machine ! = error. However, if you've done lots of changes they could be a tad mixed up. Try a refresh (i.e. close and reopen Dropbox) and see what happens. 

Everybody will have a different folder structure because their usernames will be different - based upon what they set their Mac up as initially. It will work for you as you are the one who made the file

This is almost certainly because Indesign uses links specific to each device and machine (i.e. they are in \Users\Documents\Dropbox and 'users' can be different depending upon the persons name). You need to make sure everybody has an identical folder structure for this to work