Mark Super User II

You can delete / unlink old devices from www.dropbox.com/account . Click on security and then you should see all devices listed

Is the rest of the Business team still valid? If so the only person who can help is the Admin of the Business team - they should hopefully be able to restore it for you

Read only links that you view on the website do not use up quotas. Shared folders you need for access to edit files do take up quota. There isnt a way to share space unless the other person has a Business account and adds you to the team. 

Do you still have a computer or device signed in to the account? If not you need to use the emergency pass codes you are given when signing up for the codes. Without them I'm afraid the account is lost.

Are you a part of a Team at all? If so you need to leave that first and then go to www.dropbox.com/account and scroll down to the bottom of the page

Have you given Dropbox time to download them? Things take time - it does all folders first before files. Do you see the files at www.dropbox.com/home ?

Can you try clearing your cache and cookies etc. to see if that helps?

Hope you have a great one @"Amy" ! See you on the other side.... things can only get better.... cant they!? :)

No, sadly as that is how the files are stored in the cloud so its an infastructre restriction not a device one. 

It will speed up naturally as you give it time. Thats because as it starts off it does all the folder structure creation and small files first - this has huge overheads due to the fact it has checks everthing. However, once it gets to larger files it does them in 4mb chunks and does not have the overheads of individual…

No there isnt. This is because the security for accessing it is set up on the website itself. 

Tap the button that says 'Open in Desktop App' and that will open it on your machine if Dropbox is installed. If not go to the Dropbox page where the file is, dont click on the name of the file but the 'bar' next to it. Then click on 'Download' 

Thats a restriction of Office online itself, not Dropbox. You will need to open the file in Excel on a computer as the error says rather than via the web.

Its quicker and easier to get the bank to do it - thats their job, thats what we pay through the nose for with them in charges and interest.

If your account is stolen/hacked it is the credit card companies responsibility to sort. After all, how many other purchases will they make?

I love putting all of my Documents (everything!) in to Dropbox so that when I get to work or wherever I am going I know if I forget something or need access to something else I can. Its made my life soooo much easier by literally having 'my life' in my pocket on my phone/iPad or, if I need access to more stuff, via any…

www.dropbox.com/downgrade

I'm 99.9% sure you are fine :) The App store is usually really good around charges etc.

Any chance of a screengrab with any personal info blocked out?

You need to speak to Apple I'm afraid as that email is from them, BUT, generally as long as its cancelled you are fine. 

For how to use Dropbox rewind see: https://help.dropbox.com/files-folders/restore-delete/rewind It rolls your account back (in the selected folders) to the date/time you set. One thing to note tho is when you go paid nothing changes except from the time you pay you get extended version history (up to 180 days plan…

You'd need to do that via the Devonthink app

I'm afraid you need to speak to Devon sync for help. What you could try first though is revoking access to DevonSync via the Connected Apps page at https://www.dropbox.com/account/connected_apps to see if it will then re-allow a connection.

Sounds like he is a Windows user. So Windows, not Dropbox, has a character limit on it (256 I think....) which starts from C:\ (there is 3 already!) anything over than that and you get issues. Get him to try and flatten his structure OR just rename things using less characters and it should be fine.

No. Such information is not presented to people sharing files or folders.

Not via Dropbox, no. You are going to need to find a way to get past that password which isnt going to be within the support Dropbox can give.

It should be quite quick - although it sometimes fails if over 10,000 files. To me it sounds like its failed. I'd say try it again and if it still fails log a ticket with support for help via www.dropbox.com/support and then track at http://dropbox.zendesk.com

You can password protect folders that are shared and accessed via the website. You cannot password protect folders on your computer - or any other computer using Dropbox. 

Yes there is - there is a limit of 32 referrals. Note as well that you dont get space for inviting, you get space for the invitee accepting and joining Dropbox using a unique computer

@"jkane" You can see the referral status at www.dropbox.com/referral_status Note you can only get referral space IF you sent him a link before he signed up.