Jay Dropbox Community Moderator

Hi @"PhilippSchuller", thanks for messaging the Community! Currently, there isn't a feature similar to what you're looking for with Dropbox. If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future! If you have any further queries, feel free to message back.

Okay, I'm glad to hear that things are working as expected once you removed the naming convention. If you have any further queries, feel free to message back.

Another question regarding this, are these files added by you manually in the Dropbox desktop application or uploading to the web, or are these files added automatically via a File Request?

Hi @"oyvindbs", thanks for bringing this to our attention. Do all of the initial files have _AI.txt as the ending part of the filename? I used the same automation on a sample folder, and didn't experience the same issue you had. Do you have any other automations on that folder, or the parent folder? This will help me to…

Thanks for the reply, I'd recommend contacting the support team directly to see if they can find a solution for this matter on their end.

Hi @"Frpx", thanks for messaging the Community. In general, the Dropbox desktop installation would automatically attempt to create the default requirements to work, which would include any firewall rules in Windows Defender. This should be similar to other programs that require inbound or outbound connections. Have you…

Hi @"unhappyop", thanks for bringing this to our attention. Could you clarify what is left on your machine after uninstalling the Dropbox desktop application? Is it the Dropbox folder, or some other app settings? This will help me to assist further!

Hi @"Emidjo", currently there are no updates regarding this feature. When we do have something to share, we'll post a reply in this thread!

HI @"InvaderZim", at this point it might be better for the support team to look into this in more detail. You can contact them directly via this link, and they'll be able to investigate further.

HI @"kenr", @"Megan" is a real person, and isn't an AI chatbot. As you're in contact with the support team, they should be able to help you with rolling back the account to an earlier date if you need it.

Thanks for the info, it doesn't look like a symlink was created, so you would need to manually change the files to point to the new location.

Hi @"cloudedxvision", thanks for messaging the Community. We appreciate the feedback on this matter on the Dropbox mobile app. We take all comments into consideration when improving the Dropbox interface and apps.

Hi @"Rinconman", thanks for messaging the Community. Deleting your Dropbox Dash account wouldn't affect your normal Dropbox account, as they are separate products. If you have any further queries, feel free to message back.

Hi @"johnrob", thanks for messaging the Community. Do you see any of the missing files on the events page or the deleted files page? What subscription are you on according to this page? This will help me to assist further.

Could you check to see if the Dropbox desktop application created a hidden symlink so that any references to the Dropbox (Personal) folder would redirect to the Dropbox folder?

Hi @"MarySea", thanks for bringing this to our attention. Were you once link your personal account to a Dropbox team account (which would create a separate Personal folder as well as a work folder)? Could you confirm the current plan you have according to this page? This will help me to assist further!

HI @"soilworker24", it seems that this error could be related to the fact that the Dropbox desktop application is currently paused, according to the Dropbox icon in the menu bar. Are you able to undo the move using your Finder settings?

It should be possible to delete the Dropbox cache folder once you've uninstalled the Dropbox desktop application. Are you still getting a similar error when deleting that folder?

Hi @"1haveaquestion", are you certain that the Dropbox Dash isn't appearing as a separate app on your machine according to these steps? Could you attach a screenshot showing what prompt you're getting, while hiding any private and personal info?

Hi @"fedeboraxx", thanks for messaging the Community. We appreciate the feedback on this matter about the conflicted copies you're experiencing. In general, this can occur when a program is creating multiple versions of a file at the same time, and the Dropbox desktop application is trying to sync the files, which can…

Hi @"Ami7", to add to what @"Rich" said, if you're facing any difficulties in deleting your Dropbox Backup, please let us know by replying in this thread. 

Thanks for the info. At this point it might be better for the support team to look into this in more detail. You can contact them directly via this link, and they'll be able to investigate further.

HI @"wensleydale", do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

From the looks of it, you have a Basic (free) plan, but you're also showing that you have a Dropbox team Standard plan, which shouldn't be possible for the same plan. Are there any payments visible on your Dropbox account? In the image I blurred out, you are also using a different email address to the one you're currently…

Thanks for the info. Could you attach a screenshot showing the current plan according to this page? A screenshot showing the 'unlimited signature requests' message would also be appreciated!

Hi @"ples", thanks for messaging the Community! Is it possible that you activated a promotional offer for extra quota? Did you create your account on your laptop, and possibly bought that same laptop last year? Do you see any referrals or expired promotional quota on this page? How much quota do you have in total when…

Hi @"killiancasey", thanks for messaging the Community. Are you on a Dropbox Basic (free) account, and have you sent more than three signature requests on your account? This article mentions that there is a limit on the number of signature requests you can make if you're not on a paid plan. This will help me to assist…

Could you try installing the Dropbox desktop application again and signing into the Dropbox account you're currently using to post on the forum? Even if this account you're using is empty, this should still convert that old folder to a Dropbox (Old) folder, allowing you to then delete it afterwards.

Did you originally install the Dropbox desktop application under the administrator account, or using full admin permissions if this is a company-managed device?

Thanks for the reply, I've sent you an email, please could you reply to it when you get a chance?