Jay Dropbox Community Moderator

Hi @SteveDesmarais, thanks for bringing this to our attention. Currently, there isn't a method to remember the previous transfer settings. Additionally, it wouldn't be possible to have multiple transfer windows open at the same time. We appreciate the feedback on this matter and we take all comments into consideration when…

Hi @johndesantis55, thanks for messaging the Community. Generally, there isn't a way to manually sort the folders on the Dropbox site. However, you can try using numbers with a leading zero, like 01, 02, and so on, which will sort the folders in alphabetical (and numerical) order. This will help me to assist further!

Hi @jpglutting, that sounds like this icon, showing that the syncing is in progress in the Dropbox folder, which could also indicate indexing of files.

Hi @kRel, thanks for contacting us. Currently, it isn't possible to map the Dropbox account as a drive. If you install the Dropbox desktop application, a Dropbox folder would be created on your machine, which would allow two-way syncing. If you have any further queries, feel free to message back.

Hi @Simon Poulton, thanks for bringing this to our attention. It sounds like you're referring to a file request link, and that there may be an issue with the link that they have provided to you. Either they have reached their daily bandwidth limit, or the file request link to Dropbox was deleted or is incorrect. They would…

If your account is eligible, there is the Basic Extra plan available for purchase.

Hi @lausbd, any time a shared link is accessed, viewed or downloaded would count towards the daily bandwidth and download limit. Depending on how your system is set up, it may or may not access the link frequently.

The link to the events page isn't visible on the homepage, but you can still access it directly from here: https://www.dropbox.com/events As you're on a Dropbox Plus plan, could you try using the Dropbox Rewind feature to rollback your account to before the deletion?

Hi @Wils, thanks for bringing this to our attention. A Basic plan should only have 2 GB of quota, not 2 TB of quota, could you confirm what plan you're on from looking at this page? Are you able to see your files on the Dropbox home page? Are there any changes visible on the events page? This will help me to assist further!

1. Open an incognito/private browsing windows by following these steps: * Chrome: https://support.google.com/chrome/answer/95464 * Firefox: https://support.mozilla.org/en-US/kb/private-browsing-browse-web-without-saving-info * Safari: http://support.apple.com/kb/PH19216 2. Afterwards, copy and paste this link in that…

Glad to hear you were able to resolve the issue! We appreciate the feedback about accessing the GUI of the desktop app. We take all comments into consideration when improving the Dropbox app and services.

Hi @wskemp33, could you get in contact with our support team by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in an email address that you can access, followed by your billing info.

Hi @mjbright, thanks for bringing this to our attention. Do you have a lot of icons on your menu bar, which could be hiding the Dropbox icon? Could you try quitting other apps to see if the Dropbox icon appears there? Keep me updated with any progress!

Hi @meks, thanks for joining the Community! Could you let me know more about what you're describing, in order for other voters to understand your suggestion? Are you referring to paying for the amount of data you're storing on your account? If so, how would this be priced in your opinion in terms of billing cycle and cost?…

Hi @Lilipom, thanks for the info, I'd recommend contacting the support team for them to investigate this in more detail.

Hi @gfloyd, thanks for bringing this to our attention. You can create a file request link for them to send files to your Dropbox account by following these steps. If you have any further queries, feel free to message back.

Hi @gariloki, thanks for contacting us! Are you referring to the Dropbox site, or when accessing files in the Dropbox folder on your device? This will help me to assist further!

Does the Dropbox folder, or any files inside it, have any sync icons on the files?

Hi @adamfilip, currently, there isn't any option to use Dropbox Replay via the Dropbox desktop application. You can share projects with Replay by following these steps. We appreciate your feedback on this matter and take all comments into consideration when improving the Dropbox site and services.

Could you click on the app icon in the system tray, using these steps, and tell me what message you see on the bottom left? Do you also see a Dropbox folder in File Explorer on your machine?

Hi @Habsfan, thanks for joining the Community! The first thing I'd like to check is if you've installed the Dropbox desktop application on both computers, using this link, and have signed into the same Dropbox account in the desktop app? Bear in mind that you don't need to set up the Dropbox Backup feature during the…

Hi @Markiee77, thanks for posting today! You should be able to view your Dropbox Transfers on this page when logged into your account. Are you able to see the old Transfer there? This will help me to assist further!

HI @Peter Marigold, could you check that the entire folder to be sure that all files are online-only, since it seems that there is 236 KB of data in that folder. Additionally, have you enabled the visibility of hidden files in Explorer, to see if there is a file or folder that isn't visible and is taking up space?

Are you able to use shared folders instead of purchasing a DocSend plan? It allows you to keep files in sync with other invited Dropbox members.

Hi @man_dlvx, thanks for bringing this to our attention. In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile? This will help me to assist further!

Hi @Peter R.42, anyone with the link can access the folder. It isn't possible to restrict a link to a specific user, aside from sharing the file directly to their Dropbox account. 

Hi @Doug R.1, thanks for the info. I'd recommend contacting the support team for them to investigate this in more detail.

Could you try these steps to fix the syncing issue, and enable full disk access?

Hi @yaroslavvb, thanks for bringing this to our attention. Upon some brief research, it appears that this file is generally used in GitHub, or in a Mac application. Are you compiling files or saving Mac apps in the Dropbox folder itself? Do you have GitHub currently running, or is the Mac running the app from that folder…

You could do that, but it would be easier to check and delete the files from the Dropbox site, since all the files seem to be in your normal folder, and not the Backup page.