Jay Dropbox Community Moderator

Hi @"Beelzebon", just checking to see if you saw our last reply. If you're still not seeing the context menu item to mark files as online-only, please let us know more with the information we requested. Otherwise, if your issue has been solved, let us know what worked for you!

Hi @"acmq", just checking to see if you saw our last reply. If you still need any help with your files not syncing on your laptop, please let us know. Otherwise, if your issue has been solved, please let us know what worked for you!

Hi @"krwiseman", thanks for posting today. We appreciate the feedback with your suggestion for controlling shared folders at the parent level using toggles. We take all comments into consideration when improving the Dropbox site and services.

Hi @"AdamReed", thanks for joining the Community. Could you let us know if you followed these steps to install the necessary items for Linux Mint? This will help me to assist further!

Hi @"jakeokevans", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us with the information we requested. If your issue has been solved, let us know what worked for you!

Hi @"sargan", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us with the information we requested. If your issue has been solved, let us know what worked for you!

Hi @"tungstentalker", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us with the information we requested. If your issue has been solved, let us know what worked for you!

Hi @"yesnobutton", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us with the information we requested. If your issue has been solved, let us know what worked for you!

As the email you received was several months ago, it wouldn't be possible to recover the information from that account any longer. I’d recommend getting in contact with our support team directly to look into this matter in more detail. You can do this by opening an incognito/private browsing window, while not signed into…

Hi @"Pencilcaseman", as of yet, there are no updates to any changes in relation to the default PDF app on mobile devices. 

Hi @"Bahri", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us with the information we requested. If your issue has been solved, let us know what worked for you!

Hi @"9elfer", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us again. If your issue has been solved, let us know what worked for you!

Hi @"amcoffice", thanks for the info. In order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further. In the meantime, if there's anything else we can assist with, feel free to reply back here!

Hi @"Beatboxer", thanks for messaging the Community. Could you clarify what you mean by software update? Are you updating the OS itself, or the Dropbox desktop application, or another application on your machine? This will help me to assist further!

Thanks for the info, I've sent you an email, please could you reply to it when you get a chance? In the meantime, if there's anything else we can assist with, feel free to reply back here!

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Hi @"thg82", thanks for bringing this to our attention. Is it possible that your sharing has been temporarily paused as mentioned in this article? Have you previously tried to share anything on your account that could match one of the reasons stated in that article? This will help me to assist further!

Hi @"joshcgoh", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us with the information we requested. If your issue has been solved, let us know what worked for you!

Hi @"dal721", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us again. If your issue has been solved, let us know what worked for you!

Hi @"mhuang45", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us again. If your issue has been solved, let us know what worked for you.

Hi @"Albionic Man", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us again. If your issue has been solved, let us know what worked for you!

Hi @"DL183", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us with the information we requested. If your issue has been solved, let us know what worked for you!

Hi @"ncj", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us again. If your issue has been solved, let us know what worked for you!

Hi @"Gabriela Borges", thanks for bringing this to our attention. If a user hasn't accessed a Dropbox account for over 12 months, then it would be deactivated due to inactivity. Did you last access the account over 12 months ago prior to now? This will help me to assist further.

Hi @"untiedsocks", just checking to see if you saw our last reply. If you still need any help, feel free to reach out to us again. If your issue has been solved, let us know what worked for you!

Hi @"sargan", thanks for bringing this to our attention. When you access the shared link to the folder, from an incognito window while not signed into your account, do you see a link at the bottom to open the folder without having to create an account? It should allow you and other users to view the shared link on the…

Hi @"sargan", thanks for bringing this to our attention. We appreciate the feedback on this behavior you're experiencing when posting on the Community. We take all comments into consideration when improving the Dropbox site and services.

Hi @"bdepaoli", thanks for contacting us. As it seems that you don't have enough space on your Mac itself, as opposed to quota on your Dropbox account, there isn't a method to move files into your Dropbox folder, while not taking up any space on your machine. The files would need to upload first, and then can be marked as…

As you mentioned you have several thousand files, are there over 5000 files in the folder you're trying to automate? If you click the i icon there next to 'Apply to existing files', it would mention the file limit.

If you're using file requests to upload files to them, and you're getting this message, it's possible that they don't have enough quota on their own Dropbox account. Could you check with them to see how much quota they have on this page?