Jay Dropbox Community Moderator

Hi @"cyenx", thanks for bringing this to our attention. Have you tried uninstalling the Dropbox CLI entirely, and then reinstalling it to see if this helps? Do you have any GUI in order to attempt to load the full Dropbox desktop application itself? Any other info or screenshots would be helpful!

Hi @"CTYORO", we appreciate your feedback about giving the option to automatically rename duplicated files. We take all comments into consideration when improving the Dropbox site and services!

Hi @"rcvergs", thanks for joining the Community. When exactly did you delete the file from Dropbox Sign? Are you the creator of the document? Did you upload the file from your Dropbox account, or from your computer directly to the Dropbox Sign site? Any other info or screenshots would be helpful!

Thanks for the messages. Currently there aren't any solutions in relation to what you're experiencing with the sync icons in Explorer. Have you tried contacting the support team from the Dropbox account which you're seeing from Explorer.

Hi @"As83", thanks for messaging the Community! Are you able to log out of your Dropbox account from the desktop app by following these steps? Keep me updated with any progress!

Hi @"DaveInSWPA", thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

HI @"ZachF", as it's trying to access the localhost, 127.0.0.1, this means it can't access the site that is hosted on your phone, since that IP address is only for the current device. Have you tried contacting the developer of the app for further assistance on this matter?

Hi @"Mandacious", thanks for contacting us! Could you try switching browsers to see if the same behavior occurs again? Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. Let me know how it goes!

Yes, if you remove your new device, then you should have 2 devices in total, meaning you can add a third to your account in order to do the advanced reinstallation.

Thanks for the details, now I understand your requirements. If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link? Please also take note of Step 11, which is what you're looking for, in the advanced settings before completing…

Sorry for the typo, I meant modification dates! I believe that autocorrect decided to go the wrong route entirely.

Hi @"BarryG", thanks for messaging the Community! Just for clarification, are you looking to put the Dropbox folder in a specific location when you first install it, or are you trying to access the 'desktop folder' on the other machine, as you suggested in your message? Any other info or screenshots would be helpful!

Hi @"venexiano", thanks for contacting us! Regarding the details, you've provided, I need more information since there are a lot of details here. Just for clarification, are you looking to only remove the local shared folder from the computer? Is it associated with the same Dropbox account as before, or would it be under a…

Hi @"CarynS", thanks for joining the Community! Just for clarification, are you using selective sync, which prevents entire folders from appearing on your machine. Are you using the online-only feature instead, which keeps the file structure, but files and folders take up no space on your Mac? Any other info or screenshots…

Hi @"IGHOR", thanks for messaging the Community! We appreciate this information as it might help other users who are looking to do the same thing on their own devices. I'd also like to mention that overall, this isn't a supported method of using Dropbox on your desktop, so if there are any issues with the implementation,…

Since the Dropbox folder is showing up as the same location, then it shouldn't be possible to have the folder appear twice, nor would it take up twice the space on your machine, since there is only one location. Is it possible that you've duplicated the Dropbox folder within the Dropbox folder itself using this migration…

Hi @"Detroiter", thanks for messaging the Community! You could do an advanced reinstallation to have the Dropbox folder located on another drive, begin the sync, and then pause the syncing. Afterwards, you could then copy the files from your old Dropbox folder to the new one, although, bear in mind that this could affect…

Hi @"nnurthen", thanks for messaging today! Could you try switching browsers to see if the same behavior occurs again? Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. Let me know how it goes!

Hi @"jordiboo", thanks for the info. In order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

Hi @"TaniaT", thanks for posting today! When attempting to attach files, is it loading the Dropbox site to find the files, or is it showing the local Dropbox folder on your computer? What email program or service are you using? Any other info or screenshots would be helpful!

Hi @"TCRCommunity", thanks for messaging the Community. Could you let me know if you're seeing any of those files on the events page, or the deleted files page? Were they in a shared folder or a private folder on your account? Any other info or screenshots would be helpful!

Hi @"MKD-W11", thanks for bringing this to our attention. If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link? Make sure to delete the Dropbox folders once the Dropbox desktop application has been uninstalled first, before…

When performing the advanced reinstallation did you follow the Terminal commands to clear any previous configuration files?

Hi @"eulin87", thanks for the information, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

Thanks for the info, it's possible that something on your network might be preventing access to all the Dropbox domains, or causing some other issue when it comes to downloading from the site.

Hi @"MalcolmGillott", thanks for the info. In order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

Hi @"Uriel1", in general, if you have two separate computer profiles, and both Dropbox apps on their profiles are syncing to the same physical Dropbox folder, then this isn't a supported configuration. Only one Dropbox desktop application can sync to a specific Dropbox folder. If not, you would have some unexpected…

Hi @"phemsley", thanks for posting today! Thanks for the feedback about the new Sync and Storage dashboard. This was the intention by our team, in order to make it easier for users to see at a glance how much space is being taken up be Dropbox. If you have any further feedback, or queries, feel free to message back!

Do you have it set on the dark theme, or the system setting in the Dropbox desktop application preferences?

Hi @"Jorge M.16", have you tried downloading the files from another network entirely? Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?