Jay Dropbox Community Moderator

Hi @"Orome", thanks for bringing this to our attention. Do you have any other apps or services that could be accessing the Dropbox folder? Could you try quitting all open apps and see if this helps with the migration process? Keep me updated with any progress!

Are you using the Dropbox for S Mode app, or do you use the normal Dropbox desktop app for Windows? Do you have any related app for Valorant that could be trying to access Dropbox? You can see the list of your connected apps from here.

No worries, glad to have helped out! If you need any further assistance in the future, please let me know. Enjoy the rest of your week!

Hi @"dodisnake", could you clarify the exact behavior as it happens step-by-step? Does it occur the moment you launch Valorant, or after the menu or match begins? What exactly appears on screen? Any other info or screenshots would be helpful!

What about if you view the version history of one of the deleted files after you restore it. Does it show the device name there when you hover over the Desktop wording?

Could you attach a screenshot showing the devices page on the desktop version of the site?

Thanks for the update, If you need any further assistance in the future, please let me know. Enjoy your week!

Hi @"Luc-FJ", could you let us know if you're on the new Mac OS version of the Dropbox desktop application? You can confirm this by seeing if the Dropbox folder location is in CloudStorage.

Hi @"BD_CSB", thanks for bringing this to our attention. Could you try quitting and restarting the Dropbox desktop application? I'd also recommend rebooting the entire machine as well to see if this helps. Keep me updated with any progress!

Hi @"kleep", thanks for bringing this to our attention. If you're viewing the devices page from the Dropbox site on a desktop browser, you can hover your mouse over the i icon which will show the IP address, version number, and the current OS it's running. If you have any further queries, feel free to message back.

Did you try to update the Dropbox desktop application manually using this link?

Are all the images in the camera roll itself, or in other albums visible on the phone?

Hi @"beastie", have you changed the UAC settings on your machine to be more sensitive? Did you install the Dropbox desktop application with admin privileges by following these steps?

Hi @"shelshot", thanks for bringing this to our attention. It can take some time for that many images in the camera roll to upload to the Dropbox account. Is the mobile connected to a stable and reliable WiFi network? Are there any messages in the mobile app saying that it is uploading or anything else? This will help me…

Generally, any files in the Dropbox folder will be synced to the Dropbox site, as that is the primary function for the Dropbox desktop application. However, you could try these steps to ignore certain files, so that they won't sync to the site.

Hi @"lalessan", thanks for messaging the Community. Just for clarification, it sounds like you want certain files to be in your Dropbox folder, but not for them to sync to your account online which would take up your quota, is this correct? This will help me to assist further!

Hi @"SirLothar", we appreciate the feedback about the new Paper layout. We take all comments seriously when looking to improve the service we provide.

Hi @"gezille", as the promotional offer according to our site is for 6 months only we can confirm it is correct. We'd recommend contacting Lenovo if you require more information about this specific offer.

Hi @"ppan", according to your original command, you wrote Set-Content -Path twice, which is why this error is occurring. Try formatting the command correctly like so, and it should work. Set-Content -Path 'D:\Dropbox\x\x\x\x\options.ini' -Stream com.dropbox.ignored -Value 1

I can see that the ticket is still active on our system, and that it was previously already sent to a specialist team to investigate further. I've gone ahead and updated the ticket and the agent should get back to you as soon as possible.

HI @"YellowBear", does this occur for all videos on your account? What are the filetypes of videos you're playing and what size are they?

How large is the file you're trying to download?

Hi @"Redalong", if you reply to the email you received, the support agent would be able to see it in our system and then assist you further.

Hi @"ch4rl13", have you tried restarting your device entirely after clearing the cache?

Hi @"CathLG", is there anything special about these 3 folders? Are you already synced on your local machine? Do they have any special characters in the name, or are they shared folders? Any other info or screenshots would be helpful!

Hi @"Skylamar", thanks for your message. We appreciate the update, and I'm happy to see that you aren't getting the notification icon on your desktop app any longer. If you need any further assistance in the future, please let us know!

Hi @"carolecarre", just for clarification, is this memory zone an app on your phone? Do those files appear on the Dropbox site? Is there any documentation on the memory zone app on what happens if you delete files?

Hi @"ktmarket", thanks for bringing this to our attention. If the shared links are for separate images, then you would need to open and download the links individually. You could speed up the process by changing the end of the URL from dl=0 to dl=1, which will automatically download the files in that link. If you have any…

Hi @"matsuli", thanks for bringing this to our attention. Could you try switching browsers to see if this helps? Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. Keep me updated with any progress!

Hi @"Stephen S.32", thanks for contacting us. The computer backup feature only works with certain system folders on your machine, namely the Desktop, Documents and Downloads folder. The way it works is that it moves those folders into the Dropbox folder itself, and syncs them like it would with normal files in the Dropbox…