Jay Dropbox Community Moderator

Hi @"Sam Bestov", thanks for messaging the Community! Could you doublecheck again the setting you have on this page for default editing apps on your account? This will help me to assist further!

Thanks for the update, please could you contact the support team for them to assist further on this matter.

Thanks for that. In general, links can be temporarily banned due to breaching the daily bandwidth limits. It should take a full 24 hours for the ban to be lifted on your account after which you'll be able to share files again. We wouldn't be able to remove this temporary ban manually on our end. Subsequent bans will expire…

Thanks for the info, I'd recommend contacting the support team for them to investigate this in more detail.

Are you already sharing a subfolder in that folder?

Hi @"BarbaraVer", could you try switching browsers to see if this helps? Otherwise, you can try using incognito/private browsing mode without any extensions running and clearing your cache?

Hi @"uBear team", if you click the Settings link in the last image, what options do you see there?

Hi @"PMurphy85", thanks for messaging the Community! Is this the first time that you've received this email about links being disabled on your account? This will help me to assist further!

Hi @"rhinofeatures", currently, there isn't an official feature like that available via Dropbox. There may be some other third party apps or services that can assist in syncing files to and from your external drive and Dropbox.

Hi @"AndyFranzel", it won't be possible to sync the files directly, like with the normal Dropbox app, since it is required for the syncing process to work. You will still be able to upload and download files manually to and from the site, however. 

This error usually occurs when there is another cloud provider on your machine, which is affecting the sync icons on Windows. Generally, marking the files as available offline would help, since the files are then stored on your machine and you shouldn't get another issue like this.

Hi @"DavidM07", currently, we don't have any information on why the issue appears to have gone. If you do experience this issue again, please contact the support team directly for them to investigate it in more detail.

Hi @"YPO-jen", thanks for messaging the Community! It is possible to unzip files on the Dropbox site using these steps. Are you experiencing any difficulties during this process?

Thanks, I've moved this thread to the API forum for our colleague to provide more specialized assistance.

Hi @"jpimbema", thanks for messaging the Community! Just for clarification, are you using any of the Dropbox API when embedding Dropbox onto your site? This will help me to assist further!

Hi @"deejay4704", the advanced uninstallation is intended to remove all traces of Dropbox on a machine. Signing out of the desktop app is enough to unlink the device from a specific Dropbox account, if that is what you require.

Hi @"priscillasr", thanks for messaging the Community! Are you the only person on your team experiencing this? Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains? This will help me to assist further!

Hi @"SigurdurBjornsson", this looks like an orange box icon, which could indicate a conflict with OneDrive on your machine, is it currently running? Could you try marking those files as available offline to see if this helps with opening them?

Currently, there isn't a method to directly access a link to then upload it to Dropbox. There may be some third party apps or services that can perform this to then upload it to Dropbox.

Glad to hear that the files are syncing now! Let us know if you need any further assistance in the future.

Hi @"FMKatz", thanks for messaging the Community! If you use the 'email to Dropbox' feature, you can send emails to your account with an attachment (not in the body of the email) and it'll appear on your account. If you need any further assistance, please let me know!

It does look like you have over 300k files in your Dropbox folder, which could be the reason for what you're experiencing, as the performance of the app can decrease over that amount of files.

Thanks for the update, could you let us know what you found so that it might help other users with similar questions?

Thanks for the clarification, this might help other users who have done something similar and experienced the same issue!

Thanks for the update, and I'm happy to hear you found a solution. Just to check, do you have a custom setup which assigned a drive letter for the Dropbox folder, since this isn't part of the normal Dropbox app process?

Hi @"jbaliko", thanks for bringing this to our attention. Is your computer a company-managed device, or a personal machine? Have you tried reinstalling the Dropbox desktop application with administrator rights using these steps? Keep me posted!

Thanks for the info. Could you contact the support team directly with this information so that they can investigate this in more detail on their end?

Hi @"eli104", thanks for bringing this to our attention. Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains? This will help me to assist further!

HI @"autologout", as the app wasn't able to connect to the Dropbox servers to update the file, you should have differing versions of the files. Do you have the updated versions of the files in that app? Are you able to upload them manually to your Dropbox account via the mobile app?

Thanks for the details, I believe at this point it would be better to contact the support team directly for them to investigate this matter in more detail to see why this is occurring on your device.