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I am using the basic plan of Dropbox as for my personal/professional use I have another cloud provider. As one of the clients has a payed plan on Dropbox we are using your services for their projects. The problem I am now facing is that even though they have a payed plan the files I am uploading to their shared folder is…

Ich lade oft viele Dateien hoch, die jedoch erst ab einem bestimmten Datum herunterladbar sind. Also jede einzelne Datei darf erst zu einem bestimmten Zeitpunkt heruntergeladen bzw. geöffnet werden. Diese Funktion ist bisher nicht enthalten. Es kann ein Ablaufdatum... als downloadbar bis... eingegeben werden, leider kein…

Please fix the Dropbox.com file display so that long filenames are visible by wrapping onto additional lines. On the Dropbox web app, long filenames are still truncated instead of wrapped. This is basic user interface behavior that has existed for a very long time. The File Requests section already does this correctly. The…

Dear Team, This is to inform you that Dropbox files have been removed from the account [email removed as per Community Guidelines] however, the team is still not able to upload files. We request you to please provide us with the actual storage size currently used in our Dropbox account, so that we can resolve the issues we…

Device Mac Studio Operating System/Browser (if using the web) Mac OS 15.6.1 Dropbox App Version (if using the app) 238.4.6305 Syncing Status Your Files are up to Date Question or Issue I asked for a File request. When I checked in my dropbox folder it was 103 Gb. The folder size was not increasing anymore, so I thought it…

When sharing files you used to be able to text or email the actual file and not just a link. You would choose export and then would be given the option to share a copy of the actual file or the link. With the scammers having so many digital link click bait links it's not very trust worthy to just send a link. It is one of…

Hello, I have a basic dropbox account that I never use. However I have a client that made a folder for me to download files. However I am trying to upload folders to his account/folder and it won't let me because it says I don't have enough space. How can I get around this as I don't want to pay for an account as I never…

Hi I new to Dropbox do I need internet connection to use Dropbox?

I don't need to view these files within dropbox, but would like to upload and download .SLDPT file types through dropbox. Is this possible? Whenever we try to upload, it says "file type not supported." Is there a workaround? Thanks.

Bought a new Dell Inspiron 15 Laptop, Windows 11, last Dec. Since then, my photos disappear after uploading from my Samsung Galaxy phone. Photos file and screenshot file are still in my Dropbox App on the laptop, but photos don't show up. Also got a storage limit alert email. In the last two weeks also noticed that…

Hi there. We run a community radio station, and people are constantly uploading new audio files to us, so our email account is getting bombarded with notifications every time a new file arrives. We check our Dropbox account regularly, so these notifiations are completely unnecesssary, and we would like to have the option…

When video is uploaded and link is sent to client it displays a random frame somewhere in the middle of the video. It would be much better if we were able to select a frame or if that is to hard - display nothing at all. This issue often results in the receiving party frustrated over the frame they see first, which may be…

Device: Macbook Air Operating System/Browser (if using the web): Sonoma 14.6.1 Syncing Status: paused indefinitely Question or Issue: I want to use Dropbox as a backup for folders, manually uploaded by me intermittently. I do not want it to be syncing with my computer. When I installed the app it began trying to sync with…

Question or Issue How to upload a folder to Dropbox online, from portable hard drive, without copying to PC?

Hello, When a huge file (300GiB+) is uploaded using the upload_session API an "Error 500 Internal Server Error" is received when the last part is uploaded (/upload_session/append with close set). I retry the request but an Error 500 raises again and again. Sometimes, after more than 1 hour retrying the file uploads…

I’m very aware you don’t support HEIC file types and we are VERY surprised you don’t as ALL iPhones take pictures with that format now - by default. So, when we send someone a DropBoxSign document that requires them to take a picture of their ID and attach that to the document it rejects their image. Most people don’t have…

Using Windows 11. Started a trial account about a week ago as looking for a reliable cloud provider. Uploaded several large files 5-10gb through the website and it worked fine (in total have maybe 100gb of files uploaded of the 2tb with the premium trial subscription). Then I tried to load a file yesterday and after…

Microsoft wont add Dropbox as a place I use dropbox on Desktop and Apple devices with a different account. It works fine with excel to save documents. For the last 6 months my android devices have worked great as well. However, recently, when trying to save an edited excel document that I’ve opened with dropbox on my…

Device Lenovo, iPad pro Operating System/Browser (if using the web) (Windows 11, Question or Issue Dropbox has become my favorite cloud storage. I love it. I love how easy it is to find files. But... no matter what I do, I have watched tons of videos, looked in discussion forums, etc.. I CANNOT SELECT MULTIPLE FILES. It is…

I have 2 TB of storage and got to 300 mb of uploaded files and now I can't upload any further. I also noticed that many of the folders I've loaded are stuck in sync status.

I would like to suggest an option to customize the naming conventions for file uploads and downloads on Dropbox Replay. Currently, file uploads retain the name of the original file. Example: if I uploaded "coolvideo_v1" and added a new version named "coolvideo_v2," the Dropbox Replay file would retain the original…

WHEN I'VE UPLOADED FOLDERS BEFORE TODAY, I GET A POP UP BOX THAT SHOWS IF ANY FILES WERE SKIPPED OR SOMETHING ... TODAY I LEFT IT RUNNING WHILE I WAS OUT CUZ IT WAS TAKING A LONG TIME TO UPLOAD & WHEN I GOT HOME THERE WAS NO POP UP BOX ... HOW DO I FIND OUT IF THERE WAS AN ISSUE OR IF ALL THE FILES IN THE FOLDER UPLOADED…

I have run out of space on iPhone due to excessive photos. I want to move my photos to dropbox. Photos are on iCloud. What steps do I take to move the photos from my iCloud account to my dropbox account? Both are on the cloud. The iCloud photos are accessible on my macbook. I tried dragging and dropping and that didn’t…

I use Dropbox on my computer to backup my work files which include my 3D renders that consist in a png sequence (one image per frame at 30 or 60fps), so I have thousands of png images related to renders but dropbox automatically adds them to the camera uploads in my phone app which is extremely annoying because I need to…

Question or Issue I have 2TB worth of space but when I try to upload 769 GB I am told I do not have enough room.

For the last ten years, as described in Really Slow Upload...only Dropbox | The Dropbox Community and https://www.reddit.com/r/dropbox/comments/6n74lu/dropbox_slow_on_fios_gigabit_connection/ Dropbox has been incredibly slow on Fios - as in, less than 5 Mbps. If I simply set a SOCKS5 proxy in the Dropbox preferences so my…

Dropbox Plan Business Device Mac Studio Operating System/Browser (if using the web) macOS14.8.1 Dropbox App Version (if using the app) v236.4.5918 Question or Issue I have 500GBs of footage I need to upload to my team's dropbox account. When I try to copy the footage from an external hard drive, my local drive on my Mac…

I’m looking for some guidance on the best way to set up a streamlined upload flow for multiple clients. Goal I’d like to have a single upload point (for example, one shared link or form) that allows multiple clients to upload files without logging in. Ideally, when they upload: * They provide their email address or name *…

My pictures on my iphone are automatically uploading to dropbox, but my videos aren't even though I have "upload videos" turned on. I've successfully uploaded smaller videos about 2 min 15 sec, but when I try to upload a 3.5 min video, it tells me "Can't upload file. There was a problem uploading [file name]. Please try…