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I add content using my desktop app, but it won't upload to the other platforms.
My files are not uploading through the (most recent) of the dropbox app for windows. I am now seeing that this is signficantly behind. I only found it when I tried to access some files through dropbox on my phone and couldn't. Then I found that whole folders are not listed on dropbox.com. I have tried clearing my browser…
Extraction of the current structure for Folders/Users/grants
Now it's not possible to extract the current structure for Folders/Users/grants. It would be great to have the possibilities for an organization to extract via excel the complete structure of the: * folders * files * users * grants (read/write) in order to make easier a reorganization of the information above. And after…
SRT editing in Dropbox Replay
It would be great if clients could edit subtitles directly in Dropbox Replay when checking for spelling. Currently, you can upload the SRT text and view it on the right side, but people without an account are unable to edit it. This would be a great update for Dropbox Replay users. Thanks, Frank
Unable to upload newer versions of files
Device (MacbookAir) Operating System/Browser (if using the web) macOS26.31 Dropbox App Version (if using the app) (200.4.7123 - found in app settings or About section) Question or Issue Hey - I'm following the instructions to simply drag in the new file with the same filename, but nothing happens, the file doesn't appear…
Configurable Camera Upload Subdirectories
I use Dropbox primarily for backing up my photos. Most of which are uploaded from my iPhone camera roll. In my situation, I have 5 family members uploading files to “Camera Uploads”. There a lot of times that the pictures my kids upload are screenshots, or memes or other non-sense. Since space is at a premium, I often have…
hope we can rename the photos directly when wr upload more then two items
I hope that when uploading two or more photos, it will also be possible to rename the photos directly on the upload screen. i using on an Android phone.
Dropbox iOS app shows my Camera Uploads photos with my Family Room content
This is very strange, I an the organizer of a family plan, and when I select the photos section appears the family room pics by default. Then I activate the camera upload in my iPhone to see the Camera uploads folder, so after finishing with some folders, go to Photos in the Dropbox app and shows the Family Room pics and…
External users cannot upload to a shared folder they have edit access to
Been trying to get this to work for many years but always give up and use a different service. On my company’s team dropbox I want to create a folder with the purpose of collaborating with outside vendors. I can create invites, confirm access with edit permissions for the outside person, and they can join no problem, but…
Imperative: Camera Uploads Update
Hello. Can you please make it so that people are able to change the name of the "Camera Uploads" without it cancelling the automatic uploads after doing so and also make it so that people can simultaneously upload files from multiple albums in their device into separate folders on Dropbox? This will make it far easier…
Can we create a file request for multiple users?
Is there a way to create a "generic" document request that will allow multiple users to submit documents to our team without our office having to create a separate request for each end user. What we are looking for is having a link on our intranet that will allow colleagues to submit forms and documentation that our team…
How to re-upload one year of photos from iPhone with camera uploads?
How do I re-upload just one year of photos from iPhone to Dropbox with Camera Uploads? I tried selecting and sending but the file name is wrong - I want it to have the year-month-date the way it does with Camera Uploads. Then I put them in an album and tried "selecting where you’d like to upload from” but nothing. Paused…
Upload hangs at 283 of 284 items on Windows 10
Device Dell laptop Operating System/Browser (if using the web) Windows 10 Syncing Status "Uploading 283 of 284 items" I'm fairly new to Dropbox. I'm trying to use it to back up my Thunderbird Email database, which is almost 15GB. I upgraded to a Personal account. I quickly found that trying to upload the whole DB fails, so…
Dropbox files don't sync from my laptop to my iPad
The files on my laptop do not update to Dropbox folder on my IPad. What could be the issue?
Upload limit for file requests on the Plus account
I just upgraded my account to the Plus today and was hoping to use it for video editing business. I am trying to get the ability to upload roughly 20gb video files, which from what I can see the plus account should be able to do easily. However, when i created the file request link and used it on another browser signed…
Is there a way to keep the same link for an updated file?
Hi all, I have a PDF presentation I constantly update, after I've shared the link with clients. But I want the same link to keep working for them. One workaround I sometimes use is sharing the containing folder (and updating the file inside) but many people find this confusing. Is there a way to keep the same link for an…
Can no longer add files to or export from Dropbox on my Kindle Fire
Device: Kindle Fire Max 11 Operating system on computer (Mac Mini): Mac OS 26.2 I was always able to download pdfs into SongBook Pro, moving them from my Mac to Dropbox, then using my Dropbox on the Kindle I would export them to SongBook Pro. It would show up on the mac's Dropbox but not the Kindle's Dropbox, plus I could…
Feature Request: Show Estimated Time Remaining for Folder Uploads
It would be extremely helpful if Dropbox could display an estimated time remaining for folder uploads
Why can't I upload files in the background on the iOS Dropbox mobile app?
Hi there, photo upload from Dropbox iOs app to my Dropbox 1.) only 400 photos "clickable" 2.) more of an issue: once im not in the app or lock mode (iphone) photos/videos wont upload. when will this finally change? i mean google maps also runs in the background and can navigate and up/download data? thanks, matt
How can I upload files to a paid account without upgrading myself?
My family member and I are trying to share a Dropbox folder for caregiving. The family member has a paid account, and I have a free account. Is there no way for me to upload files to our shared folders without upgrading my account to paid? Anytime I try to upload a file, I get an error message telling me that have…
Camera Uploads - change location, more functions.
* Allow changing the location of the Camera Uploads folder (and its name, as many suggested before). * Allow automatic folder organization based on file origin (or any folder organization). 1. The Camera Uploads folder is anchored to the top of the file directory. If you try to move it, Dropbox will re-create it in the…
Retain folder structure when using Camera Uploads on mobile app
Backing up photos on mobile dumps them all into one 'Camera Uploads' folder. The expected behavior is that the photos uploaded will stay in their own folders. This should at the very least be a toggle option. Every other Dropbox Backup solution retains folders, so why are photos any different? You even select the folders…
Automatically delete a photo from phone, after it's been uploaded to Dropbox via camera uploads.
Less risk of filling up the phone storage
Scheduled version posting On Replay
Hi all, Suggesting that the ability to schedule version uploads would be a huge benefit when uploading a new version to an existing project.
Implement a "No all" option to skip when uploading duplicate files
App, Android Wenn beim runterladen was schief geht und nicht alle Dateien mitkommen, ok kann passieren. Aber: wenn ich dann nochmal den Download anstoße und dann ja einige Dateien schon vorhanden sind, gibt es bei der Frage "ersetzen?" nur "überspringen"(=nein) "ja" "ja, alle"! Wo ist das "nein, alle"?! So muss ich…
Allow us to create new folders via file requests, and not only upload files.
It would be great if file requests could be used not only to upload files and folders, but also to create new folders.
Copy/Reference Comments On Older Version in New Version
Something that would really be helpful would to be to optionall overlay/copy the comments of older versions onto a new version. Here's the use case: I'm working on a video and we get some comments from a client to change a specific shot or edit something at a timecode. We make the change, and upload the new version. We…
Files are waiting to be uploaded on Android but never do
Question or Issue I typically send files from my Android phone to my Windows PC using Dropbox, sending them to the Sent folder. I do this by using the Share feature on file manager app. Today, it’s not working. Dropbox says “Uploading to Dropbox . . . 3 files will upload in the background,” but it never uploads. When I…
I'm seeing a 403 error when trying to upload files from Google Drive to Dropbox.
Device HP pavillion Operating System/Browser (if using the web) (Windows 11) Syncing Status ("Up to date") Question or Issue Using the Upload tab and "import from google drive" after selecting my google account I receive the following message/ screen. Please help
Receiving errors from Dropbox API
Hello we've had intermittent issues with the Dropbox API, where some users within our org are unable to upload pictures or docs. In our Kibana logging we are seeing this error occur: :Error= com.dropbox.core.NetworkIOException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to…
How to move a large folder from a Basic account to a Plus one?
Device Desktop Mac Operating System/Browser (if using the web) Mac OS26.2 Dropbox App Version (if using the app) 239.4.8301 I need to move a large folder (250GB) from a Basic Dropbox account to a Plus account that has more storage. How do I do that?

I add content using my desktop app, but it won't upload to the other platforms.
My files are not uploading through the (most recent) of the dropbox app for windows. I am now seeing that this is signficantly behind. I only found it when I tried to access some files through dropbox on my phone and couldn't. Then I found that whole folders are not listed on dropbox.com. I have tried clearing my browser…
Extraction of the current structure for Folders/Users/grants
Now it's not possible to extract the current structure for Folders/Users/grants. It would be great to have the possibilities for an organization to extract via excel the complete structure of the: * folders * files * users * grants (read/write) in order to make easier a reorganization of the information above. And after…
SRT editing in Dropbox Replay
It would be great if clients could edit subtitles directly in Dropbox Replay when checking for spelling. Currently, you can upload the SRT text and view it on the right side, but people without an account are unable to edit it. This would be a great update for Dropbox Replay users. Thanks, Frank
Unable to upload newer versions of files
Device (MacbookAir) Operating System/Browser (if using the web) macOS26.31 Dropbox App Version (if using the app) (200.4.7123 - found in app settings or About section) Question or Issue Hey - I'm following the instructions to simply drag in the new file with the same filename, but nothing happens, the file doesn't appear…
Configurable Camera Upload Subdirectories
I use Dropbox primarily for backing up my photos. Most of which are uploaded from my iPhone camera roll. In my situation, I have 5 family members uploading files to “Camera Uploads”. There a lot of times that the pictures my kids upload are screenshots, or memes or other non-sense. Since space is at a premium, I often have…
hope we can rename the photos directly when wr upload more then two items
I hope that when uploading two or more photos, it will also be possible to rename the photos directly on the upload screen. i using on an Android phone.
Dropbox iOS app shows my Camera Uploads photos with my Family Room content
This is very strange, I an the organizer of a family plan, and when I select the photos section appears the family room pics by default. Then I activate the camera upload in my iPhone to see the Camera uploads folder, so after finishing with some folders, go to Photos in the Dropbox app and shows the Family Room pics and…
External users cannot upload to a shared folder they have edit access to
Been trying to get this to work for many years but always give up and use a different service. On my company’s team dropbox I want to create a folder with the purpose of collaborating with outside vendors. I can create invites, confirm access with edit permissions for the outside person, and they can join no problem, but…
Imperative: Camera Uploads Update
Hello. Can you please make it so that people are able to change the name of the "Camera Uploads" without it cancelling the automatic uploads after doing so and also make it so that people can simultaneously upload files from multiple albums in their device into separate folders on Dropbox? This will make it far easier…
Can we create a file request for multiple users?
Is there a way to create a "generic" document request that will allow multiple users to submit documents to our team without our office having to create a separate request for each end user. What we are looking for is having a link on our intranet that will allow colleagues to submit forms and documentation that our team…
How to re-upload one year of photos from iPhone with camera uploads?
How do I re-upload just one year of photos from iPhone to Dropbox with Camera Uploads? I tried selecting and sending but the file name is wrong - I want it to have the year-month-date the way it does with Camera Uploads. Then I put them in an album and tried "selecting where you’d like to upload from” but nothing. Paused…
Upload hangs at 283 of 284 items on Windows 10
Device Dell laptop Operating System/Browser (if using the web) Windows 10 Syncing Status "Uploading 283 of 284 items" I'm fairly new to Dropbox. I'm trying to use it to back up my Thunderbird Email database, which is almost 15GB. I upgraded to a Personal account. I quickly found that trying to upload the whole DB fails, so…
Dropbox files don't sync from my laptop to my iPad
The files on my laptop do not update to Dropbox folder on my IPad. What could be the issue?
Upload limit for file requests on the Plus account
I just upgraded my account to the Plus today and was hoping to use it for video editing business. I am trying to get the ability to upload roughly 20gb video files, which from what I can see the plus account should be able to do easily. However, when i created the file request link and used it on another browser signed…
Is there a way to keep the same link for an updated file?
Hi all, I have a PDF presentation I constantly update, after I've shared the link with clients. But I want the same link to keep working for them. One workaround I sometimes use is sharing the containing folder (and updating the file inside) but many people find this confusing. Is there a way to keep the same link for an…
Can no longer add files to or export from Dropbox on my Kindle Fire
Device: Kindle Fire Max 11 Operating system on computer (Mac Mini): Mac OS 26.2 I was always able to download pdfs into SongBook Pro, moving them from my Mac to Dropbox, then using my Dropbox on the Kindle I would export them to SongBook Pro. It would show up on the mac's Dropbox but not the Kindle's Dropbox, plus I could…
Feature Request: Show Estimated Time Remaining for Folder Uploads
It would be extremely helpful if Dropbox could display an estimated time remaining for folder uploads
Why can't I upload files in the background on the iOS Dropbox mobile app?
Hi there, photo upload from Dropbox iOs app to my Dropbox 1.) only 400 photos "clickable" 2.) more of an issue: once im not in the app or lock mode (iphone) photos/videos wont upload. when will this finally change? i mean google maps also runs in the background and can navigate and up/download data? thanks, matt
How can I upload files to a paid account without upgrading myself?
My family member and I are trying to share a Dropbox folder for caregiving. The family member has a paid account, and I have a free account. Is there no way for me to upload files to our shared folders without upgrading my account to paid? Anytime I try to upload a file, I get an error message telling me that have…
Camera Uploads - change location, more functions.
* Allow changing the location of the Camera Uploads folder (and its name, as many suggested before). * Allow automatic folder organization based on file origin (or any folder organization). 1. The Camera Uploads folder is anchored to the top of the file directory. If you try to move it, Dropbox will re-create it in the…
Retain folder structure when using Camera Uploads on mobile app
Backing up photos on mobile dumps them all into one 'Camera Uploads' folder. The expected behavior is that the photos uploaded will stay in their own folders. This should at the very least be a toggle option. Every other Dropbox Backup solution retains folders, so why are photos any different? You even select the folders…
Automatically delete a photo from phone, after it's been uploaded to Dropbox via camera uploads.
Less risk of filling up the phone storage
Scheduled version posting On Replay
Hi all, Suggesting that the ability to schedule version uploads would be a huge benefit when uploading a new version to an existing project.
Implement a "No all" option to skip when uploading duplicate files
App, Android Wenn beim runterladen was schief geht und nicht alle Dateien mitkommen, ok kann passieren. Aber: wenn ich dann nochmal den Download anstoße und dann ja einige Dateien schon vorhanden sind, gibt es bei der Frage "ersetzen?" nur "überspringen"(=nein) "ja" "ja, alle"! Wo ist das "nein, alle"?! So muss ich…
Allow us to create new folders via file requests, and not only upload files.
It would be great if file requests could be used not only to upload files and folders, but also to create new folders.
Copy/Reference Comments On Older Version in New Version
Something that would really be helpful would to be to optionall overlay/copy the comments of older versions onto a new version. Here's the use case: I'm working on a video and we get some comments from a client to change a specific shot or edit something at a timecode. We make the change, and upload the new version. We…
Files are waiting to be uploaded on Android but never do
Question or Issue I typically send files from my Android phone to my Windows PC using Dropbox, sending them to the Sent folder. I do this by using the Share feature on file manager app. Today, it’s not working. Dropbox says “Uploading to Dropbox . . . 3 files will upload in the background,” but it never uploads. When I…
I'm seeing a 403 error when trying to upload files from Google Drive to Dropbox.
Device HP pavillion Operating System/Browser (if using the web) (Windows 11) Syncing Status ("Up to date") Question or Issue Using the Upload tab and "import from google drive" after selecting my google account I receive the following message/ screen. Please help
Receiving errors from Dropbox API
Hello we've had intermittent issues with the Dropbox API, where some users within our org are unable to upload pictures or docs. In our Kibana logging we are seeing this error occur: :Error= com.dropbox.core.NetworkIOException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to…
How to move a large folder from a Basic account to a Plus one?
Device Desktop Mac Operating System/Browser (if using the web) Mac OS26.2 Dropbox App Version (if using the app) 239.4.8301 I need to move a large folder (250GB) from a Basic Dropbox account to a Plus account that has more storage. How do I do that?

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