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We use Dropbox to back up our photos when we travel. As we are traveling, I cull through the iOS photos on my iPad or my iPhone and delete the ones I don’t want. Sometimes I crop photos and edit them. When I’m finished, I open the Dropbox app and the camera upload starts. This has worked beautifully in the past. However,…

Hi, I am uploading many files, it says it lasts one day, but in 1 hour I'll need to switch the pc off. Will I be able to do that and continue tomorrow or another day?

Hi all, Running Samsung Galaxy A54 5G with Android 13. Been using Dropbox Free for years on my PC (first Windows, now Linux Mint). I want to transfer photos from the phone to Dropbox, which I have upgraded to Plus with 2TB. In particular, my /DCIM/Camera folder contains a jpg folder and an heic folder. I have a number of…

How do I transfer a folder to my new computer without it resetting the dates to the date of the transfer?

Every month I upload specific files to Dropbox, to store as an archive. Starting in February 2024, files from one specific folder were moved instead of copied. Files from other folders are being copied, as expected. I noticed that the source folder was empty and downloaded the previously uploaded files, but now I can't get…

A client sent a link to upload/share about 1.3 GB of photos. Supposedly all I had to do was click the button and upload. Not so. It wanted me to create an account which is where the problem started. I created an account, uploaded my files but realized it was not the folder I was supposed to be uploading to. So I went back…

Has anyone else experienced gross unprofessionalism from tier 1 support? I have tried to speak with two people today regarding a serious sync/storage space issue that is keeping me from working, and they keep refusing to answer direct questions related to an issue that is critical to my business. The first one was a sales…

I have uploaded a number of files, but the saved file is not the version of uploaded file shared. Help! These are new saved files without a previous existing version. The version being uploaded is from is a previous 'save' at some point while writing the doc therefore missing the final doc!!

I need to upload a file to the Dropbox of another user. I did not have an account, but in the process of trying to do this, I opened one. The other user sent me a link to his Dropbox, but I don't think it was an actual "request" for files-- it says I have the right to edit his folder. I have tried to upload my file from a…

Late last year I uploaded a lot of .jpg files each with comments added to the EXIF data. Now when I access them, those comments are not there. Is there something in the backup process that would be stripping that info out of the EXIF data?

I use the browser version of Dropbox exclusively, and am baffled as to why the speeds are so painfully slow. We have gigabit internet at our studio, and while very other browser-based activity, download or upload can utilise the full bandwidth (commonly seeing 80MBp/s down and upload - on wetransfer for example). Dropbox,…

Total Newbie here. I've done some simple file sharing with DB before. I am trying to upload videos from my iPhone 12. I get this message: "can't load without file extension". Basically I want to upload videos so I can load them into Davinci Resolve for editing. I do not know how to fix this. I tried finding previous…

Hi all, After each vacation, I always upload my photos from my iPhone using the Dropbox app. This works fine, whenever I select like 300 photo's. Any more than this, Dropbox will continue uploading the photos as 1 byte files. Obviously, this is not the photo. I would just like to select all my photos (usually like…

My iPhone is uploading photos I select in the Photos app, but does not upload vieos. I've seen replies here about this problem saying "If you access your Account tab inside our app, you should be able to see your Camera Uploads settings." But I see no such option? If I click the Dropbox icon in my Windows 10 PC tray, I see…

Dear Community, please help me with my difficulty as I'm not very good with IT matters. Previously, I directed screenshots (Win + PrtSc) via the location address (Properties > Location tab) directly to Dropbox. However, after upgrading the PC (currently Windows 10 Pro, 2007 edition of MS Office) I cannot direct screenshots…

Scansnap When I scan to cloud on scan snap is there a way to direct where the scan is saved on dropbox besides under Scansnap Docs?

I have a PDF document on my iphone in the files area, I want to email this to my laptop as it is 1GB, so I need to use dropbox, on my iphone I can't see how I can load the PDF file from the iphone file folder into a dropbox folder

We are a medium size community garden and have created a dropbox so members can share photos of the garden. We want to use these photos to update our website and make it look more current. A lot of people take photos on their phone, but we don't want everyone to have access to our dropbox, just the dropbox folder, which I…

I have been told that live links in documents have gone dead after being uploaded. Is that accurate for Dropbox uploads? Is there a way to upload documents containing links and keep them live?

Hey all, I used the Scan function in Notes and then uploaded the scanned PDFs to Dropbox from my iPhone. But, the files are just coming up as blank white boxes when I try to view them in DropBox (both on my phone and in the browser on my Mac). I've cleared the cache, tried a different browser, made sure everything is…

Is there a way to reduce the size of the pdf scanned via the Dropbox app through the Android phone? I scan small receipts through the app and the file sizes are large for what they are. TIA

I am french, but I keep all my applications and folder names in English for consistency. I want to backup my phone's gallery onto my dropbox account, so I enabled the feature. Despite the language for the dropbox app being set to english, it created a folder named "Chargements appareils photo". I tried deleting said folder…

Just in the last week or so (April 9, 2024) my scans to PDF have stopped uploading...they just get stuck with a spinning status indicator. I am using an iPhone 8, iOS 16.7.7, with the Dropbox app, and have plenty of Dropbox capacity, and have 16GB free out of 64GB available. Taking a photo and saving it works just fine.…

Hi everyone, I need to transfer several hundred GB to my online storage. What is the best way to keep the computer running, but without keeping the screen active? I would like to have it work overnight, but without wearing out the screen. Setting the brightness to the lowest level might be a solution? Alternatively, I…

I want to backup my Obsidian files and was wondering if there is a way to automatically backup the Obsidian folder inside my iCloud Drive to Dropbox? I'm on a Mac. Thanks for any help!

If I receive a a email with a link to download a file from some remote location, can I use that link to ask DropBox to retrieve the file? Even better, can I just forward the email to Dropbox?

Dropbox won't sync videos from my phone. It just syncs all the photos into Camera Upload and ignores all the videos. How can I get it to sync videos as well? I've figured out how to copy videos from my iPhone to my desktop before, but I don't remember how I did it and I much prefer to have them just sync along with all my…

Camera Uploads - Back Up - All Photos vs New Photos Only I have just uploaded all my photos from my iphone into dropbox using the camera upload/back up/all photos option. I am going to delete all the photos from my phone now I have done this. I don't understand what the difference is for the 2 settings of 'All Photos' and…

Upload button does not react after clicking on it. Could you help please?

Previously, when I posted a link for a Dropbox picture folder the link itself would post then a moment later a window would appear underneath with the name of the folder. Recently, the link posts but instead of the window with the folder name a generic Dropbox window appears