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I am new to Dropbox and I am so frustrated. I have a 18T External drive with 8T of footage that I am trying to upload and during the upload process my external drive stops syncing and gives the warning message about disk disconnected. I will send over some good karma to those who can help. 🙂

Until recently audio files I send to a client uploaded in seconds. But now that take 15 to 20 minutes to upload. They time out in Firefox, or Edge. I have to use Brave to maintain the connection long enough for the upload to complete. I have deleted ALL files from my storage, no improvement. I don't use the storage for…

Just have a question about uploading large folders. In the past, I've noticed that folders upload quicker when the contents of the folder are uploaded one by one. However, on Dropbox, it keeps trying to upload 2 files at the same time and it's taking forever because my network usage is split between the 2. Was wondering if…

Hi Dropbox Team, I hope you are well. Is this option available? Can you please let me know? I may be unable to find the setting. I found this thread which leads me to believe this option is unavailable for android users? I've selected a folder. I've successfully uploaded to dropbox. I have the free 2GB plan/account. I'd…

I changed a document stored in the Dropbox folder on my desktop on Friday and it was immediately updated on my desktop. My wife has been changing files on a shared folder on her desktop all afternoon and Dropbox keeps notifying me of the updates on my desktop. All is working as it should, I thought. Then I opened a…

I have been unable to upload files and folders to Dropbox. I have tried a number of things including restarting my computer, clearing my cache and trying different browsers and computers, as well as several other ideas. Can somebody help?

Hi I'm trying to upload my images from my gallery, and it likes some of the files but others it is saying file not found. I have a Samsung s23. Thanks 😃

Hi I have uploaded a large number of files and folders, but even though is says it was completed successfully, and the history confirms the upload - I can not seem to see any of them? What is the issue here - does anyone know, please? TIA Mark

Wondering if there is any way of knowing if the time portrayed in "Date Uploaded' line in the information pane for a pdf document reflects the time that a document began uploading (i.e., the time it was selected from files or click dragged into folder), or if it reflects when the document finished uploading (i.e., when the…

I just got a new computer and the Dropbox files on my old computer are nto all showing up on my new one. Yes, I have installed Dropbox on the new one with my login information.

I’m currently working and living in different countries in different time zones (one-hour difference). During my work trips, I take hundreds of photos of archival documents and other research materials on my iPhone. I’ve set the photos to back up automatically through Camera Uploads according to date of creation, in order…

Ive trying to upload my project for 4 days! It keeps saying: “.ai files are accepted but something went wrong” No explanation given to WHAT went wrong or any further msgs. No google, no Dropbox FAQs, no reddits have answers, idk wtf to do and I have to use Dropbox for the link since my project is too large. I have great…

This afternoon I worked on my movie database file and noticed that I now have two files with the same data but different names and file extension. One file ends in .lnk This is a type of file I have never seen before when working in Dropbox. The second file ends in .amm This is the file extension normally used by my movie…

Hi to all! I am using MAKE to transform some of my emails in to Airtable. Dropbox is used to upload the attachments from the emails and to create a shared URL, from where I can download the attachment to Airtable. Today it appears me an error: One of your files may contain malware - what can I do? Thanks for any help…

As per title. I had thought sharing a link to folder only permited view and download only. But several times when I have shared a link, the other person has been able to create a subfolder within that folder and upload photos to it. Does this mean they can also view files/folders outside of the folder I shared the link to?

Hi Dropbox Community! I've run out of space on my iphone and would like to ensure all photos on my phone are in dropbox. Here are my questions: 1. I'm not convinced that ALL photos on my iphone have uploaded to dropbox. How do I double check to ensure they are all there? 2. If I solve problem #1 and have all of my photos…

Trying to use Dropbox for the first time, a relative set up an account w/ 2TB of storage so we could share old home movies. I'm trying to upload one that's like 7GB and almost two hours, understandably the upload time it gives me is sizable which is fine, but four times now the upload has stalled with a message of "You…

How do I keep uploaders from looking at other uploader's content in a folder? I need to send one upload link in a single email but I don't want people looking at each other's work. It's a competition. Thanks!

I want to start backing up my iPhone photos to the Camera Uploads feature. I have 2 questions: * In the upload settings you can choose HEIC or JPG setting for the files. As iPhone photos are all default HEIC the settings ask if I want to convert them to JPGs (to improve general software compatibility I guess). How much…

Hey All, I'm moving over to Dropbox from GoogleDrive. I have Gigabit Fios (recent upload speed test 686.4mbps), but Dropbox is maxing out around 2,000kbps. I have 'don't limit upload' enabled. Any suggestions?

Hey, So this happened a while back, and I did find another topic, but I never saw a solution. Basically, I can't upload anything through my phone from Dropbox to gmail. Other stuff saved on my phone work fine, but not this, and it's annoying cause I either have to wait to get home to do it, or take screenshots and do it…

I have 1,000s of files on five iMac's that need to be transferred from iCloud to Dropbox... unfortunately they are reappearing in my iCloud folder . Is there a configuration in iMac I need to change?

hello community, I was traveling and kept uploading photos. now back home I noticed that some of my photos which I have on my phone are missing in my dropbox uploads but I don't know which once are missing. how can I easily find out and make sure I have uploaded all my travel photos? I tried to upload my photo folder from…

For the past 2 days, My android phone app behaving abnormally. Neither it is syncing with the server nor it is allowing me to upload any files to the central server. When I add any files to the dropbox folder in my windows 10 computer it syncs properly but does not show up in my android app. After adding files directly in…

Just like we have .gitignore for preventing files / folders to be uploaded to github, it would be nice to have the same for DropBox. I have a workspace folder with tons of node_modules folders. I want to upload the workspace folder to my DropBox but want to skip the node_modules folders. Is there a way to achive this by…

I am extremely frustrated with my attempts to use dropbox today and in the past. Today I was a deadline and wanted to ensure all my systems were backed up so I can work on recovering productivity, but the installer won't install on my linux system and the web browsers keeps getting stuck at a fraction of the total file…

Why is it that Dropbox is so insistent that when I drag a folder from explorer into the chrome window, it wants to put it into a sub folder and not the folder I'm in? Unless I drag to the side bar, it always selects a sub folder to upload to. Even if my cursor never touches a sub-folder.

My friend who has 2TB of free space has shared an empty folder with me. I'm on a basic plan with only 2GB of space. Can I upload 1TB to the shared folder directly from my computer?