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 Hi Dropbox Support Team, I hope you’re doing well. I’ve been facing persistent issues when uploading large HD videos to Dropbox, and it’s been impacting my workflow significantly. Here’s what I’m experiencing: * Slow Upload Speeds: Even on a high-speed internet connection, the upload process for large files (several…

I'm using Dropbox Backup to backup about 1TB of files on an external drive. I'm replacing the drive, and I've already copied the files to the new drive. Now I want to tell Dropbox to backup the exact same files, but on a different drive. I'm afraid if I just remove the old drive from the configuration and add the new one,…

As part of onboarding for a particular organization I had to upload an image of a particular document. Having taken the picture on my phone I uploaded it to Dropbox so that I could then easily upload it from the browser on my laptop where I was accessing the onboarding application. However, I got a message back that the…

I am uploading files using the Dropbox API and I keep on getting (at least once a day) the too_many_write_operations error. Is there any way to reduce the number of these errors?

I Have an iPhone and some few times pictures are uploaded into Dropbox as DNG or PNG files. How this can be avoided? I would like ALL pictures uploaded the same format as JPG files. Thanks for your help.

We have the free version of dropbox at work. 3x computers make use of it. It's all excel files we have in the shared folders. At some point last year we discovered the files stopped syncing. Storage was full- deleted old files that were no longer necessary, then dropbox worked again. There is about 1GB of free space left.…

We really love the Saver component, but hesitant to roll out to our users due to this comment on the API documentation. You can specify up to 100 files. Is this a hard-cap or is there a way for us to upload more files in one save call? Would also love to hear for a workaround if there is any. Thank you.

What the ****** is going on here? I can't upload anything from this shared folder anywhere using your useless app. When I look at all my files locally, they say 0kb. It seems like the only way to upload files from Dropbox is to upload them to my computer first?? WHAT ON EARTH IS THE POINT THEN??? You are aware that there's…

I have been uploading a 100GB file to dropbox from my chrome browser, it has taken almost 24hrs and has been stuck on finalising for the last 4 hours. This is a really critical document that I need to have available for people in another state. How do I complete this upload so I can share asap without losing the upload?

Hi, I am writing an important application, and have to include a URL to a Dropbox folder with images in it. I don't have time to upload the images until a few days after the application deadline (they will take a while to start the process). If in the application form I provide a link to an empty Dropbox folder, will that…

Hi All - I've created a folder on the dropbox website (not the app) and uploaded several folders. Now trying to upload a series of Jpegs and random doc files, etc. When I select the files, the whole webpage freezes and won't respond until I refresh. This behavior repeats each time.

Hey there, I'm applying for a job at Dropbox and every time I click Submit, I get taken back to the top of the page. I have tried resetting my cookies, tried 3 different browsers, and all result in taking me back to the top of the page. I've tried Firefox, Edge, Chrome. Job application link:…

Hi Is there a way of directly backing up my WhatsApp (messages only) to my Dropbox. I cannot find a way of doing this as my WhatsApp only appears to show Google storage as the only storage available for this particular backup Thanks

Hello friends. I have a lotof old pictures (some dating back to 1950s) on my computer which are synced with Dropbox. They are close to 1TB. I took the past week modifying the dates in the pictures (created date, modified date, EXIF dates) on my desktop to reflect when the pictures were taken. I didnt really think about it…

Hi. Have just checked my Files, and the one I uploaded yesterday, plus a whole slew of others, is not there. I always get an email confirming when I've uploaded, but never checked the Box before, so it's a bit of a shock that most of my audition tapes are not there! Does this mean they were never actually uploaded after…

Near the end of huge project that has directed folks to a request link. It did open to an upload screen, now it's a white page. PLEASE HELP!!!

Running iOS 17.3, just updated. When I try to share content to Dropbox, I get an error message: “Couldn’t save content. Check your internet connection and refresh the page. There’s not internet connection issue; I’m connected. This is Dropbox-specific. If I use share to Save to Dropbox, that works fine; no error. This also…

Running into the error listed in the topic title. This is a fresh Dropbox Lite install. I've approved the login via email. The app was able to create a folder, but it refuses to upload any files. My storage is not full. I've tried multiple connectivity types (Wifi and cellular). I've restarted the app. No unusual…

Hi, I'm trying to do a bulk send, but when I upload the CSV file it says: Missing required column: Employee name Missing required column: Employee email_address But I already have that 2 columns on my file. What's the correct way to input the data inside the CSV file?

I was creating folders and uploading files all morning and then, suddenly...all of the new images I went to upload are stuck in queue. I realized some of us DropBox users have had the same problem (as I found online) and so I immediately thought if I deleted some folders and files on my account as I only have 2GB of…

I transferred pictures from an external hard drive to my computer and when I removed the drive, half of my files were gone. They are not in recently deleted, I tried previous versions. They are nowhere to be seen. I want the file to be restored to 12/30/24. Can someone please help? Chatbot is not available. 

1/ Does Dropbox file transfer work faster than uploading the files to the cloud (via desktop or directly on web browser)? 2/ Or is the only reason you'd use Dropbox transfer is so you don't have to use any of your online storage account limit? 3/ Does the file transfer with the same exact internet transfer at the same…

Hey everyone I want to use Dropbox to upload some software I purchased, music and etc. This is of course copyrighted material, but is this a problem? Does Dropbox scan your files for this kind of activity, or can you only get banned when someone reports a DMCA? Kind regards Lucas

Hi! I ask for help in solving my problem. I have a Python script that runs on about 500 PCs. After running, each script writes a text file with a size of 60 bytes (approximately) and uploads it to my Dropbox folder. And I ran into such a problem that the created files can be uploaded to Dropbox indefinitely. Sometimes the…

For the past several weeks I've had the following happening: I open a subfolder to delete some files, or drag and drop something (within the web interface) to a subfolder. Then when I drag and drop something from my computer to the folder that is open on the browser, the files get uploaded to the subfolder that I last used…

How can I share a link with multiple people only to upload documents. Not view anything that has been uploaded? Example: I have a client intake form that gets sent to all clients. Can I add a link at the end of the form for each person to upload their documents and not see what others have uploaded?

Hello, we have a multifunctional printer (includes a scanner). And up until now we always scanned the document, and send it via SMB to our local storage. Now that we want to migrate to Dropbox, we are looking for a solution. The goal is to directly send the scan document to our dropbox, since we are getting rid of our…

hi all i currently have a number of email directories on outlook, i was wondering if i can save the directories automatically in dropbox exactly the sme format, or some software that can do this.

Hi ... I've noticed that the DropBox IOS Mobile App isn't uploading or indexing photos in the background. To be perfectly honest the App isn't doing anything at all whilst minimised. The screen shot below shows if the app isn't shutdown fully and is left running in the background the days are not even updating. (Phone…