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Dropbox and OneDrive overlap, when trying to back up my files
My Documents folder has all my working files, and I have uploaded it to Dropbox (10 GB data). I created this folder a few years ago because I wanted my files on the hard drive only and did not want to use the Documents system folder that sync with OneDrive. Now I am trying to set up the Backup. But I just found out that…
Dropbox Sync Causing Blue Screen Crash (SERVICE_SERVICE_EXCEPTION)
Some of my photos would never sync up properly or I could never open them because DropBox would not for some reason download them properly and would always be stuck in "syncing" with no progress. I uninstalled and reinstalled DropBox on my desktop and now it tries to resync the entire library. About half way through, it…
Stop Selective Sync from automatically adding new files/folders added on the web client
Hi, hopefully I'm missing something obvious but really struggling with this one. I'm part of a Dropbox Team with 10+ TB of storage used. My personal folder has ~1.5TB. I'd like to set up selective sync to *only* sync one small folder (>1GB of documents) so that I can easily access them on multiple devices. To be clear-…
Energy-efficient sync behaviour
just interested, for environmental impact, syncing 1 TB all the time probably consumes quite a bit of energy on the servers. Most of this content does not change much, but is used a lot, so keeping it offline is not an option. I often sync less frequently, but then I lose version history. Would it be possible to set a low…
File will not sync to Dropbox
My file will not sync, it is stuck "syncing". Yes I tried everything Fix syncing problems in Dropbox - Dropbox Help Advanced sync solutions and troubleshooting - Dropbox Help Windows OS don't know what Dropbox version.
Synchronize files without overwriting previous ones. (following a disconnection)
Hello, My question is quite simple. I want to upload a lot of large files to a dropbox folder that already contains some from my hard drive. I had to interrupt the previous upload, and now it's a mess. I just want the files already in dropbox not to be overwritten. I specify that the organization of the names of…
How do I unhide folders/files so I can see them on my computer?
I've made a bunch of files and folders hidden on my computer so they don't clutter up the place. These are files mostly for backup so I don't need to really use them at all. However, now the time has come that I need to access these files. How do I make them visible again? In the past it was just a matter of opening the…
Why does Dropbox upload files when I move them?
In Windows File Manager, with files that are not online-only -- when I move a set of files from one Dropbox folder to another, it often shows that these files are being uploaded from my PC to Dropbox all over again. I'm not positive that this happens every time, but it seems very inefficient. Is it supposed to do this?
Camera Uploads on 2 different phones
My husband and I are currently syncing photos in our phones into dropbox automatically . Is there a way to create two seperate folders, one for him and one for me because it gets so confusing with both our photos in a single "camera upload" folder. Dropbox please help!! Thank you in advance!
Camera Upload strips location data
I'm using Android version 8.1 on a Nexus 5X and the latest Dropbox app. I've got Camera Uploads enabled and it's working nicely. However the files in my Dropbox don't have the location data attached to them (the GPS data in the EXIF). The files on my phone have the location data, but once they're in my Dropbox they don't.…
How can I see error logs if my syncing is stuck?
Is there a way to check error logs within Dropbox? My Dropbox app has been stuck syncing for a number of days with 4000 odd files to go. I contacted support and they suggested doing a full reinstall. I completed that, but still get the same problem. I suspect there's a specific file or folder that is holding up the sync,…
Viewing the Entire Queue
I'm doing a very large upload, and it's been running for a week or so now. I've seen by digging through other posts that the upload is proceeded in order of file size, smallest to largest. Fine. However, the files are scattered across thousands of folders, and so viewing them in the desktop app is problematic and doesn't…
Windows not syncing with ereader, phone, or tablet
I have Dropbox on my Windows PC, Android phone, Android tablet, and my Kobo ereader has Dropbox built in. They have all worked together to sync all this year with no problems. Today (11/3) I added 6 ebooks to Dropbox in Windows but they do not show up on any of my 3 other devices. Also today, I added an ebook to my Dropbox…
Dropbox Smart Sync Icons Missing on Windows 10 - SOLVED
After spending almost an entire week with Dropbox tech support, uninstalling, re-installing, cleaning registries, running command scripts, MULTIPLE TIMES... We were getting nowhere. So, I did some serious research on the web looking for ways to locate and fix Windows Right-Click "Context Menus". I found a utility called…
PC died, I removed from SYNC, but now cannot see those files
I had three sync´d devices- two pcs and a phone, on the basic plan. My main pc died. I have rebuilt a replacement PC, and went to install dropbox. It asked me to remove one device (limit of 3), so I removed the main pc from "sync". It said the files would still be available, but no longer sync. But now it appears to have…
What can you save in Dropbox?
Hi folks What exactly does dropbox save? Im new to cloud services, so go gentle with me 🙂 I have many personal apps (banking, money transfers, bill payments etc) all secured using fingerprint/facial rec) Does dropbox save those apps? If I ever lost my android, can I reload those apps back onto a new phone using dropbox? I…
I've been having issues with Dropbox for months. Getting stuck indexing anywhere from 1-80 files
Hi everyone, I'm a Win10 user running Dropbox v159.4.5870 on a business account with about 10 other users, all of which do not share the issues I have. I also share a Dropbox account with one person and they don't have any of the issues listed below: I've been having issues with Dropbox for months causing it to get stuck…
External drive auto backup
Can anyone please advise how I set up external drive auto backup? I originally saw the box pop up, asking if I wanted Dropbox to automatically back up the drive, but I clicked No. Now I've changed my mind, how do I set this up? Thanks in advance.
I don't see the "Manage backup" option to disable the computer backup, what can I do?
I cannot turn off desktop sync. I have read your instructions: To turn off computer backup: * Click the Dropbox icon in your system tray (Windows) or menu bar (Mac). * Click your profile picture or initials. * Click Preferences. * Click the Backups tab. * Click Manage backup. * Uncheck the folders you’d like to stop…
Is there a way to force the Dropbox app to immediately sync a file once it's created?
I have some trouble synchronizing a particular file on Windows 10. It's a database file of Filemaker Pro - the file is opened and in use the entire day. At evening Filemaker Pro is closed and the file ready to be synchronized. The computer is then shutdowned with a batch file, giving a 5 minute delay for synchronize before…
All people can upload files with the link
Hi Community I have one question: I was on a wedding and I want to create one folder where everyone can upload their pictures and videos in one place. Does everyone needs a Dropbox account to upload their pictures and videos in my folder? Or is it possible to do uploads without any dropbox account and only with one link?…
Upload but not view other files
Hello, Is there a way for me to share a folder for people to upload their file but not view the other uploads in the same file? Thanks
On Mac menubar Icon is gray and has an X, but everything is syncing fine. . .
On Mac menubar Icon is gray and has an X, but everything is syncing fine. . . I'm confused because this seems to be an error indicator, but everything still works fine. All the files and folders still have green check marks, and every time I update a file it syncs. Please help me discover why the icon has this. See…
Desktop Dropbox Sync Quit Loop
I recently reorganized a large number of files in my dropbox. I wasn't thinking of the impact on syncing--just of making my own search easier. Since then, my Dropbox app has been quitting every minute or so. When I click the "relaunch" prompt, it starts again. But it's always stuck at the same number of files it's trying…
Dropbox very delayed sync
Hi...we've been having fairly severe sync issues today. We first noticed them on text files that were changed on Linux. The files seem to eventually sync randomly many minutes later (if at all) to other platforms. (We're trying to limit changes to the files to only one platform now so we don't end up with orphans, but this…
backup not synchronising
Since having installed the new version of dropbox on my mac, the backup does not work properly. Before I would write a new file and straight away it would be available on my other computer and ipad. Now nothing happens. I use dropbox to be able to use my files on different support. Now for this dropbox becomes useless.…
Uploading security camera videos has stopped
No videos have been uploaded from my Netatmo Presence since 17th July 2021.
List files in folder, keep them online
I want to see the files that exist in a folder, but I want to keep them only online. Details: * WIN-10, running a non-admin Dropbox account (office policy).
Sync Issues on Windows 10 device
Hi, I have a sync issue on my windows pc. I have windows 10 and i cannot see a folder which was shared with me in dropbox. Another colleague that has an iMac does see the folder but i do not see it. I have already reinstalled dropbox on my pc and all files are synced but i still do not see the folder. I do see the folder…
DB desktop move files from old pc to new pc
Hello all. I am getting a new pc. On my old pic I have about 200gb worth of files on the desktop Dropbox. My internet is terribly slow and would take an eternity to download. Can I download my stuff to an external drive. Then get it on to my new pc and link the Dropbox account to that folder without causing major disaster…

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