Sync

My Dropbox account was coupled to another and I no longer have control
OK, lots of ****** happening. I received shared file request from a coworker at our small business. Yes, it is 100% our employee. He had set up his own trial account. I have a paid personal account with 4tb. Instead of just giving me access to the folder in question, I got a prompt to connect my account. I did not pay…
Dropbox sync icons cause filename truncation in Finder column view auto-sizing on macOS.
Environment macOS 15.7.8 Dropbox 256.4.3790 Finder Column View Finder automatic column sizing enabled Issue Finder automatically sizes columns wide enough to display filenames. However, after Dropbox status badges (green checkmarks, cloud icons, etc.) appear, some filenames become truncated with ellipses even though the…
Comments in text-file not viisible.
Hi I added comments into a text file, saved it and uploaded the file into Dropbox on my PC. I can open Dropbox in two ways: taskbar > globe (1) etc. or taskbar > Folders (2) etc. When I open Dropbox (1): the file opens but without my comments. Going route (2): the comments are visible. Is this the way it should be? Is…
New Mac - 1.5TB of External Drives to Backup
I had an older MacBook M1 configured with two external drives that were successfully backed up using Dropbox Backup. The backups completed and had been working perfectly for several years automatically updating with any new data. Today I migrated to a new MacBook M4. The same two physical drives are connected, with the…
The Dropbox folder has been moved on one Windows PC
I have DB on a few PCs and they are all fine and are loaded and look the same in the Explorer tree. Dropbox is under Quick Access. and in Dropbox prefs show as c:/users/user/dropbox But… this one PC this morning was different, had changed from that, The Dropbox folder was now in c:/my/Dropbox. I also se it is continuusly…
Issues with "make available offline" behavior on Mac OS 26.5
There are MANY similar questions in the community about this, but none answer the problem: I can't get files to download local on my machine. Environment :macOS 26.5, latest Dropbox downloaded and installed, Dropbox has Full Disk Access Steps to reproduce: In the Finder, select a file that is Online Only Right click → File…
I cannot see download/upload speed on the latest UI update for the Dropbox desktop app on Windows 10
I am a Windows 10 user. I have an icon on my taskbar (near the clock, not in the system tray/'hidden icons' panel) that shows my Dropbox activity, right down by the clock. In the past, I could hover over this icon to display the upload / download speed. With the latest UI / app update, it no longer does this. I can't find…
I moved some online-only files to my folders, and they also became online-only.
My Dropbox organization was a mess. I had 4 folders setup for organization: Projects Areas Resources Archive They were previously designated Available Offline. I moved a bunch of online-only files into those folders, and they became available online. Is this the behavior that is supposed to happen? If so, how are we to…
Sync Folder now. The ability to prioritize an entire folder when using the desktop app.
Prioritize an entire folder to the front of the upload line!
I'm missing updates I previously added to my Excel file.
Hey, I usualy work and edit files on my PC with Windows 11 and somtime I work on the same files on my MAC. I noticed several times already that somtime when I open a specific excel file on my PC (didn't confirm on MAC or other files) that I'm missing data that I know I added. When I open file history on dropbox.com and…
Reproducible sync bug — files with com.apple.ResourceFork xattr silently fail sync to Linux client
I’m reporting a reproducible bug, not a usage question, and would like this escalated to engineering. Summary: Files with the macOS extended attribute com.apple.ResourceFork (no namespace prefix) fail to sync from a macOS Dropbox client to a Linux Dropbox client. The Dropbox status indicator on both ends reports the…
Need help reinstalling the Dropbox desktop app on my Mac, and making sure my files are synced.
I tried migrating to the cloudstorage mac folder years ago and it was very problematic, so I ended up just putting my dropbox backup folder into my mac Home folder and continuing to do it the old way (it appeared to sync fine while there). Something happened recently where it seems my mac suddenly lost tons of gigs of…
The Dropbox desktop app is stuck syncing 34 files on my Windows.
My dropbox account won't stop trying to sync. It is stuck on either just syncing, or specifically trying to sync to 34 files. I have unticked all folders from the menu temporarily so there shouldn't be anything left to sync to. I have tried pausing and resuming, and quitting and logging in again but it isn't changing…
Files are saving to the cloud but not appearing in recent items
I'm on a Mac and my files are saving locally and syncing to the cloud perfectly, but all of a sudden they are not appearing in my recent items. I have quit Dropbox and restarted it. I have also logged out of the account and logged back in. It reindexed but the problem remained. Any advice would be hugely appreciated. Thank…
Is there a way for a new file to be available offline when that's the status of the folder?
Every time I add a new file to a folder that has already been made "available offline," there is a cloud icon indicating that the folder is not fully available offline. Assuming this means the new file is not fully in sync. Is there a way for a new file to be automatically available offline when it's put into a folder that…
I don't see an option to restore my Documents folder on my new Mac computer.
I have a new Mac and am trying to retrieve my Documents folder from my old Mac in Dropbox backups. It does not appear in the Dropbox app on my new Mac but i can see it on my old Mac. How do I get these across to the new computer?
Dropbox syncs my photos too fast via camera uploads and their quality is poor.
Device Oneplus 13 Operating System/Browser (if using the web) Android 16, OxygenOs 16.0.2 Dropbox App Version (if using the app) 454.2.2 Syncing Status OK Question or Issue When dropbox automatically uploads newly captured photos by my phone and uploads them to the 'Camera Uploads' folder, I am noticing that some* (NOT…
Every day or two the desktop app stops syncing on one of my connected macOS devices
I have Dropbox installed on two Macs, as well as a few iOS devices. On one of the Macs (MacOS 15.7.4), the sync stops after a day or two, and I have to quit and restart Dropbox to get it to sync. So every day or two, I have to quit and restart Dropbox. I believe I've followed all of the advice on fixing sync issues…
One folder in my Dropbox folder in File Explorer is not syncing
Good morning I have one folder in File Explorer which stopped syncing back in October of last year. Can anyone suggest why this might be and a solution. There is no issue around dropbox capacity. Jr
How can I choose my old Dropbox folder, when installing the desktop app on a new laptop?
My DropBox folder has been on an external drive (old HP laptop didn't have room on C:\). I now have a new laptop and want to use that external drive since I have about 3tb of files on it. How do I set up my new laptop to see that drive as E:\Dropbox, and have the desktop app use E: as the default Dropbox location?
Dropbox is stuck syncing 42K files, but I can access my files on other devices.
Dropbox is stuck syncing 42K files and some files have disappeared from my local desktop folders. All my files are on the Dropbox site and I can access my files through other devices (laptop and iPad). I have tried fixing links and permissions, signing out and in, restarting my computer, and more. Nothing is working. I am…
The Dropbox app is saving duplicate data in the User/Library/CloudStorage folder.
Hi! I have a Dropbox folder a location of my choice on my M1 Mac Studio. I keep a lot of my files available offline using selective sync (I need direct local access to large files and simply cannot have them online only). I've noticed that I sometimes run out of disk space and now found out that this is due to Dropbox…
Selective sync folders randomly disappear on macOS since File Provider migration
Hello everyone, We're experiencing a recurring issue with Dropbox on macOS that affects several users at our company. For several months, some users have been randomly losing folders selected for Selective Sync. Without any apparent action on the user's part, many folders previously selected for sync become unselected and…
My old Dropbox desktop app isn't updating correctly on my Windows 11.
Hi, I have had this problem for some time. I often collect event IDs 7000, 7009, and 10005 and find that the app doesn't work. I'm using Kaspersky Plus and even if it never gave me problems with Dropbox I still tried to add the app and updater client to the exclusions. But the problem remains. Event ID in successione sono:…
How can I remove desktop folders and download other folders?
Hi! I accidently downloaded to my desktop all the folders I didn't want to download, and the two that I did want to download, now I can't figure out how to download them to my desktop. Please help! I am using Windows.
Am I backing my content to Dropbox, or my hard drive?
I'm struggling with Dropbox and my hard drive. When I open Windows Explorer, on the left window (Navigation Pane), I see: Dropbox, iCloud Drive, iCloud Photos, This PC, and Network. The Dropbox folder contains all files I expected to see there. Now when I open "This PC" and then C:\users\******\Dropbox, that second Dropbox…
How can I stop the Dropbox app from syncing my Downloads folder?
TLDR: I don't want Dropbox to sync any of my Macbook files. I just want my original Dropbox folders that I set up years and years ago. Hi there, please be patient with me - I'm a self-professed millenial idiot who barely knows her way around computers, let alone Dropbox. I've been using Dropbox for ages but just basic…
I update my files on my PC, but they don't change on my phone.
I am having a problem linking my dropbox files on my PC to my iphone. When I update the files on my PC there's no change to them on my phone. Any help would be appreciated but please use simple actions as I am technologically challenged. Thank you
This is my experience with using Mac OS File Provider and Dropbox
I've been a Dropbox user for nearly 20 years. I'm writing this after days of troubleshooting, a brand new 24TB external drive I had to buy for $500, and a workflow that is still not fully restored. How it started It began with a routine reorganization — moving files across some large directories. Dropbox simply stopped…

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