Amy Community Manager

Hi everyone! For this How I use Dropbox, we’re hearing from @Mark,our Super User. He has been using Dropbox for years and years, and he has his workflows down to a fine art at this point! Check out of all the ways he uses Dropbox best. For me, the best thing about Dropbox is that it keeps everything connected without me…

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Obviously, you know that we (the Dropbox Community forum) are always here for you. No I mean it, we’re here 24/7, but of course, there are other ways to get support too. Check out your options below, or ask us a question and we will do our best to direct you to the right spot. Getting support on a Dropbox Basic plan If…

There is nothing worse than not having access to your files when you’re out and about, or running out of space when you’re in the flow! Well, now we have great news, you can make your files online only so you can free up your hard drive space and always have access to your files. It’s all too easy to fill up your…

Need more room on your laptop? Or want your files ready when the Wi-Fi has other plans? Choosing between online-only and available offline can help. Why make Dropbox files available offline? Making a file available offline saves a copy on your device while keeping it in your Dropbox account. It uses device storage, but…

Welcome to the Dropbox Community! We’re glad you’re here. Whether you’re looking for help with Dropbox, want to discover new features, or have ideas you’d like to share, you’ve come to the right place. Our community brings together Dropbox customers, experts, and the Dropbox team to help each other get the most out of…

AI is becoming part of more of our everyday workflows, and a lot of the useful context you need to get the most from AI is probably already sitting in your Dropbox. Our new Dropbox integrations can bring that context into the AI tools you use, helping you find information, understand existing work and build on what you’ve…

How to recover a Dropbox account without email access It’s happened to everyone at some stage. You try to log in to an account you haven’t used in a while, and you can’t remember your password, so you click ‘reset my password’ and you go cold as you realize the reset email has been sent to an email account you haven’t used…

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Hi everyone! We're excited to share that the Dropbox Sign and Fax API documentation has moved to a new developer documentation platform designed to make it easier to find answers, understand API behavior, leverage AI, and build with confidence. This new experience introduces several improvements for developers working with…

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Hi everyone, Over the past few years, you’ve shared feedback, ideas, and questions that help shape how this community supports you. We’ve been listening closely - and as a result, we’ll soon be moving the Dropbox Community to a new platform designed to deliver a better, more seamless experience. We’re just a few days away…

Maybe it’s all those photos from your last trip you don’t have the heart to delete. Or a project that’s grown way bigger than you expected. Or…hundreds of videos of your pet doing the same adorable thing (no judgment, I have thousands). Whatever’s filling up your Dropbox, hitting your storage limit is an issue. Don’t…

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You’ve seen us share How We Use Dropbox, and we’re continuing our How We Use Dash series - where our team show how Dash fits into their everyday workflows. Today, we’re featuring Kate Hueter, a Content Manager at Dropbox, who shares how Dash helps her move faster, stay creative, and get great stories in front of the right…

No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. We’d love to hear how you’re using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features…

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As we get into 2026, I hope we’ve all hit the ground running! We’ve got some great new updates to share from the Dropbox Dash team. Based on your feedback and how you’re using Dash every day, we’ve been shipping improvements that make Dash faster, smarter, and easier to work with. Below is a quick snapshot of what’s new…

We’re excited to share that the Dash Community Forum is now open to all Dash customers! Previously, this space was private and limited to existing teams of customers, but starting today, we are delighted to welcome everyone using Dash to the group, and encourage you to join the conversation. Whether you’re part of a team…

You’ve seen us share How I Use Dropbox, and we’re continuing our How I Use Dash series, where Dropboxers share how Dash fits into their day-to-day work. Today, we’re featuring Dan Imken, a Technical Program Manager, who shows us how Dash helps him cut through complexity, stay aligned, and focus on what matters most. As a…

Hey everyone! We’ve got some exciting news - Dropbox now supports way more characters in filenames and folders! Emojis are now supported across all surfaces, and it’s available to everyone! That means support for emojis like 🚀, 🎵, 🏴‍☠️, plus rare scripts like 𩸽, اللهِ, and even mathematical symbols like 𝛑 or 𝔸. This…

Thank you for another amazing year with us! We’re so grateful for our community - for your questions, your ideas, and the stories you share about how you use Dropbox 🎉 We hope everything runs smoothly for you this holiday season, but if you do need a hand, remember you can always post a question in the Dropbox Community.…

As schools wind down for holiday break, it’s a great moment for IT admins in the education space to give their Dropbox Admin Console a quick tune-up, in preparation for new policies rolling out in 2026. Start by confirming that only the right people still have access. Clean up old accounts, double check roles and if you…