Comments
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Do you notice any difference if you upload the file though the (+) button instead @"jeyyo"?
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Thanks for the screenshot @"Rob M1" - much appreciated. These columns are handled by your computer's OS and not Dropbox. Could you let us know why you'd like to disable the syncing status column on your computer?
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Thanks for the cooperation, Ken. I've just sent you an email, so please have a look at your inbox and we'll take it from there.
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Hey @"Rob M1" - welcome to the Community! I'm not quite sure to what you're referring to exactly. Could you please send us a screenshot so that we can make sure we're on the same page? Thanks so much!
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Hey @"EJL1" - I hope it's OK for me to jump in here. Can you please clarify if the link(s) to the files/folders you're trying to access and/or download were shared with you with view-only rights or edit ones instead? Also, do you get the same results after clearing your browser's cache or on another browser?
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Hi from me too @"deus_ex_machina", and thanks for sharing your ticket number with us. I was able to locate it in our system and I can see that it's closed now. If you have any additional questions about this though, you can either open a new ticket or create a follow-up ticket instead. Let us know if you have anything else…
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In that case, you can try fixing your hardlinks and permissions too @"druffolo" If the issue persists afterwards, you can reach out to our support team directly for further assistance with account and device specific information. In any case, please keep us posted!
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Hi there @"klagreca" - thanks so much for taking the time to share your thoughts on this. I've logged your feedback in our system and you can let us know if you have anything else to add. Thanks!
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Hey @"Jim W.46" - thanks for sharing your thoughts on this with us. I just wanted to mention that even though this isn't an option at this time, you could alternatively share a link to the file you'd like to share with others via text messages. I hope this helps a tad.
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Hey @"PastaShock" - thanks for using Dropbox and welcome to the Community! You can see all the expected changes on the Dropbox for Mac OS on File Provider on this page. Let us know if you have any other questions.
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Sure thing @"Tharanei" - you've got
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HI all, for anyone who's still affected by this, could you let us know here so that we can reach out via email to have a further look internally?
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Thanks for clarifying that for us @"Tharanei" Would it be OK if we reached out via email to have a further look internally at this point?
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Could you give that a go and let us know how it goes then @"druffolo"?
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Yes, you should be safe to delete that folder without affecting any of your files in Dropbox @"cloudres" Let us know if you have any other questions.
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So, are not the copy (CTRL+C) and paste (CTRL+V) shortcuts not working normally for you when editing the fields in the docs you're sending out for signatures @"Jan L.10"?
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Hi there @"Lou49" - thanks for posting on our Community and happy Friday! Can you clarify if you're checking connected devices or web sessions? Don't you recognize the names of the devices listed in your Security page? Let us know more and we'll take it from there.
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I'm afraid there's no video tutorial on this @"margdoigh" You could try the automations with a newly created folder for testing purposes though. Let us know if you need anything else.
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Hi @"Jan L.10" - thanks for taking the time to share your thoughts on this with us. I've passed your feedback on to the team internally and you can let us know if you have anything else to add. Thanks!
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There should be a camera icon within your reply box @"Tharanei" If you're on a mobile device at the moment, you might need to request the desktop version of the page to bring up the button.
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Hey there @"Tharanei" - thanks for bringing this to our attention. Could you clarify the version of the Dropbox mobile app, and the OS version of your device for us? If you can also send us a screenshot so that we can have a visual too, I'd appreciate it. Thanks!
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In that case, I'd recommend getting in touch with our support team directly for further assistance @"soph_mill" If you find any issues along the way though, don't hesitate to let us know.
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Thanks for the update, Cathy! See you around the Community and take care!
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Hi there @"soph_mill" - sorry to hear about this. In this case, you'll need to reach out to your team admin and ask them to convert your account back to an individual one using these steps. Let us know if you need any further assistance.
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Hey @"Jim W.46" - thanks for sharing your thoughts on this with us. When it comes to shared links, have you tried adjusting them to have them force the recipients' browser to download it directly? Let me know if that would do the trick for you, Jim.
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Hey @"darcy3" - you should be able to attach a screenshot to your reply through the camera icon within you reply box. If you're using a mobile device, you might need to request the desktop version of the page to bring the button up. That said, would it be OK if we reached out via email to have a further look internally at…
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Could you send us a screenshot of that (omitting any personal information) so that we can have a visual too @"BCarroll"?
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Hey @"CathMac" - glad to hear you sorted it out in the end and thanks for keeping us in the loop too. If you'd also like to let us know the steps you followed to do this, I'd appreciate it. Thanks a bunch, Cathy.
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Hey @"oldjustin" - thanks for letting us know about this. I've just sent you an email to investigate, so please have a look at your inbox, and we'll take it from there.
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Hey @"jzurim" - sorry to hear about this. Would it be OK if we reached out via email to have a further look internally?