Walter Dropbox Community Moderator

Hey @"PixmaStar" - sorry to hear you're having issues with this. From what I gather you must be using a web browser to do this - right? If that's so, have you tried clearing your browser's cache and/or using another browser? Keep us posted! 

Hey @"Marcsi" & @"MorrisAnglis" - sorry to hear you're having issues with this and thanks for sharing your thoughts with us. I've logged your feedback ion our system and you can let us know if you have anything else to add. If you happen to be having issues with this in the future, please try clearing your browser's cache…

Hey @"produser" - thanks for posting on our Community and happy Monday! I'm happy to see that it's sorted now and please let us know if anything else comes up in the future. Cheers!

Yes, it would work, but you'll need to be extra cautious when/if using the selective sync feature etc. @"simbravo" Let me know if you have any other questions. 

Hi there @"simbravo" - thanks for using Dropbox and happy Friday! Even though this should be possible, I'd advise against it as it might lead to data conflicts and security issues. Note that sharing an individual Dropbox account (and its credentials) is against the Dropbox ToS. Have you considered upgrading to the Dropbox…

Hey @"remoteworker2025" - did you hear back from your client by any chance? 

I'm happy to hear that it's sorted now and also thank you for your nice words @"RK_Florida" Let us know if anything else comes up!

Hey @"Martie" - how large is your IPad's screen? If you're using a tablet larger than 10", Microsoft requires that you have an O365 license to use Office applications.

Hey @"RK_Florida" - did you enable the 'early releases' from your account's settings first? 

What Jay and Mark wanted to say is that you'll be able to see the notifications on your Mac only if you're using that computer with the Dropbox desktop app running and syncing your changes while logged into the same Dropbox account as the one you use on your iOS mobile device @"User34" For example, you'll see the files…

Let us know of any updates @"remoteworker2025"! 

Hi @"Demhan" - thanks for joining the discussion and apologies for the tardy response. I've just followed up via email to have a further look internally, so please have a look at your inbox and we'll take it from there. 

Hey @"Oonagh" - sorry to hear you're having issues with this. I've just sent you an email to investigate this further, so please take a look at your inbox and we'll take it from there. Thank you. 

Sure thing @"Rayza" - I've just followed up via email, so you can have a look at your inbox for my message and we'll take it from there.

I'm afraid Rich is correct here @"mgm17" The reason the shared folder is inaccessible is because the Dropbox team that previously shared the content with you has been deleted and as a result the content that the team owned was deleted as well. You can reach out to the person who originally shared it with you to regain…

Thanks for the screenshot @"mgm17" - much appreciated. It seems that some content that was shared with you belonged to a Dropbox team that has since been permanently deleted. As a result, the content in the shared folder has also been permanently removed since the 4th of June has already passed. I'm afraid that this…

Thank you for the additional details and your feedback on this as well @"Rayza" If you're still getting this error when trying to share, you can let us know here and we'll reach out via email to investigate further if needed. 

Hey @"cj2025" - sorry to hear about this. When you say that your InDesign files were ruined by Dropbox, can you please elaborate a tad so that we make sure we're on the same page? Are you having an issue with previewing them for example or something else? Let us know more information about the issue you're facing, and…

No worries @"kdeemer1" - I'm just glad I could help. See you around the Community and take care!

Hi there @"Jeremyyy" - thanks for posting on our Community and happy Monday! As a first step, could you send me a screenshot of how those Dropbox folders look on your end? Also, what's your computer's OS version and the status/version of the Dropbox desktop app as shown in your system tray/menu bar? Have you tried…

I'm happy to hear it's sorted now @"akane13" - thanks for keeping me in the loop too! Have a lovely week ahead and let us know if anything else comes up. 

Hey @"mgm17" - sorry to hear about this. When did you receive this email and how long has it been since you folder was deleted? Can you have a look at your events page and/or the deleted files page and let us know if you see any signs of it there? Thank you. 

Hey @"akane13" - thanks for using Dropbox and welcome to the Community! The setting you're showing in your screenshot will be applied to new files you add not already existing ones. In this case, you need to simply right click on the files that have the online-only icon on them and mark them to be available offline on your…

Hi @"kdeemer1" - thanks for the app's version. It seems that you're running a beta version of the app. Can you try the latest stable one from this page directly and let us know how it goes? Just make sure to toggle off the 'early releases' from your account' settings first. 

Hi @"Yusuf1stIT" - welcome to the Community and happy Monday! Thank you for taking the time to share your workflow with us and I’ll also leave this thread open for other users to share their own thoughts and ideas on this. Personally, I’m finding eSignature Templates to be a game-changer in everyday workflows since they…

Hey @"hspindel" - thanks for the feedback on this. I've noted it down in our system and you can let us know if you have anything else to add! 

I see, thanks for confirming this and also thanks for flagging the other thread as well @"tylerw" I un-accepted the solution there to avoid any confusion moving forward. Let me know if there's anything else I can help with. 

Hey @"tylerw" - sorry to hear about this. It seems that you're impacted by the issue reported here. Could you have a look and confirm if that's the case? Thank you.

Happy to hear this thread helped a tad and please let me know if you have anything else to add or ask @"jamis56" - Cheers!

Hey @"tilusnet" - thanks for the feedback on this. I've already passed it on to the team (as mentioned here) and you can let us know if you have anything else to add. In the meantime, you can try the search option to find your target folder when moving your files in the Dropbox mobile app on your Android device(s). Hope…