Walter Dropbox Community Moderator

Thanks for the additional information @"ysu"; I appreciate it! As I see you're using an alternative file explorer (i.e. TotalCommander), could you let me know if you notice the same behavior when using Window's native File Explorer? In that case, I'd really like to look into it so let me know if you'd like me to reach out…

Thanks for following up on this @"isaksp02" . If you can confirm you've already uninstalled the app and there's no trace of it on your computer (I'd also check the processes that are running as there might be some associated with Dropbox that could be interfering somehow), at this point, I'd suggest that you logged a…

Hi @"cornellalum" (or @"howlymowly") - welcome to the Dropbox Community and thanks for going through your extensive troubleshooting process; I'm sure this will help any users that might get this error in the future. As a side note, I've found the (now duplicated) post of yours in our Community's spam section and brought it…

Actually there is @"pleasehelpme1"! It's called File Locking and it's available to Dropbox Business users for now. Let me know if you have any more questions!

Hi @"ysu" - welcome to our Community and sorry this had to be your first post here. I'll have to admit, this seems rather strange. I'll be glad to look into it! As it sounds like the desktop app is acting up, I'd like you to try re-installing first. Maybe that will do the trick. If it doesn't help improve the app's…

Hi @"pleasehelpme1" - welcome to our Community! I'm sorry to hear you're having issues with this. Let's have a further look into it now! First off, note that conflicted copies can indeed occur when a file is left open on another computer (or by another user), especially when using applications with an auto-save feature.…

Thanks for the swift reply @"liveybeha"! I just sent you a brief email so we can dig a tad deeper into the matter. Whenever you get the chance, please take a look at your inbox and we'll take it from there. Talk soon :envelope:

Hi @"liveybeha"; sorry to hear you're having issues with this. As my colleague Jane isn't around at the moment, I'd love to help in her stead if you don't mind. Would it be OK if I reached out to your Dropbox associated email address to have a further look internally?

Hi @"priscale" - welcome to out Community! At first, can you control-click (for Macs) or right-click (for Windows) and see if you get an option for Smart Sync>Local? While at it, what's the desktop app reporting exactly in your computer's system tray/menu bar? Keep me posted! 

Hi Peter; sorry to hear you're having issues with this. If you've made sure that Background Uploading is turned on but camera uploads still stops, changing locations should restart the upload. If this doesn't improve the app's behavior, please let me know if you'd like me to reach out to your Dropbox associated email…

I understand this is not optimal -especially when it comes to your particular setup- but, as mentioned, this is merely to ensure syncing across devices @"SLWelsh". If you have any suggestion about this, feel free to post in the 'Share an Idea' section so other similar-minded users can find and upvote it too to show their…

Thanks for the update @"isaksp02" (I guess you're the same person as @"Isaksp00" - right?) May I have you follow some steps to see if they help with the matter at hand? At this point, I'd like you to search for and delete the remaining Dropbox system folders (it's OK if you don't find a Dropbox folder in any of the…

Hi @"Isaksp00"; I'm merely checking back with you on this. Have you been able to resolve your concern so far? 

Hi @"peter77" - welcome to the Dropbox Family and thanks for posting your first question on our Community! At first, could you let me know on what kind of device are you working on and what exactly seems to be troubling you? If you'd like to take a look, we have a dedicated Help Center article as per how to rename a file…

Hi @"Alex987"; are you still having issues with this? If so, have you tried contacting Google to ask about this directly? 

Hi @"MichaelP"; sorry to hear about this. Can you quickly perform a reinstall of the desktop app on the affected computer and let me know if you're still seeing this? If you do, I'd appreciate a screenshot as it would greatly help in pinpointing the cuplrit here. Moreover, please provide me with some additional information…

Thanks for reporting this @"debdm"! I've amended the link so it should be working fine now. Let me know if you need anything else and welcome to our Community! 

Hi @"Longhorn469" - welcome to our Community! I'm happy to let you know that you can share your ideas, suggestions or feature reqeusts in the relevant section of our Community. This would be the 'Share an Idea' which I'll cross link below for reference: https://www.dropboxforum.com/t5/Share-an-idea/ct-p/101002000 Let me…

Your best bet at this point would be to utilize one of our core features which is shared folders @"SLWelsh". So instead of giving those permissions to other Windows users that are within your network, share a folder with them by using their email addresses. Let me know how it goes. 

Hi @"SLWelsh" - welcome to the Dropbox Community! What you notice is now expected as we implemented a fix in a new version of the Dropbox desktop application that ensures both consistent folder icons and file/folder permissions for items residing within the Dropbox folder. If you have files or folders in the Dropbox folder…

Hi Eileen; welcome to our Community. While I don't have a concrete solution to provide on this, as such issues tend to pertain to the team's accounts' setup, and I'd need account and device specific information to look into this, Jane's suggestions in the first page of this thread should help point you towards the right…

Hi @"sclarke1" - welcome to our Community Care to share the answer you found with us here as it might help other users bumping into the same issue? Thanks so much and happy 2020! 

Thanks for the quick follow up too @"MPapa"! Keep me posted on your progress. Until we speak again, have a lovely day! 

Hi @"MPapa" - welcome to the Dropbox Community! As this is not a shared link, rather than a copy and pasted URL from the address bar directly, what you described is normal and expected. If they want to share a link to a folder of theirs with you, they'll need to use our shared links feature and not just copy the URL of the…

Hi @"Clarence D."; welcome to our Community and sorry to hear you're having issues with this. Can you please follow these steps and let me know if they help at all? 1. Open the Dropbox app 2. Tap the menu 3. Tap Settings 4. (if applicable) Select the account under which you enabled Camera Uploads 5. Under Camera Uploads,…

Hi @"perrett"; welcome aboard and happy 2020! Let us know if you're still having this issue after re-installing our desktop app on the affected computer and we'll take it from there if needed. Thanks! 

Hi @"ugRoss" - happy 2020 and thanks for using Paper! As a first step, could you re-install the mobile Paper app on the affected iPad and let me know if you're still getting the same result? Let me know when you get the chance and we'll take it from there. 

Hi @"mjulia"; I hope this finds you well! As you haven't had any success on this so far, at this point, I'd suggest a clean, advanced re-install. Give this a go when you get the chance and let us know how it goes! @"Здравко": We haven't talked for a while now; happy new Year and thanks for your active contributions on our…

You're most welcome Patrick! Have an amazing 2020 :sunglasses:

Thanks for the report @"Rui A." ! I've followed up internally via email (the one that's connected to your Community's profile) to further investigate. Whenever you get the chance, please take a look at your inbox for my message and we'll take it from there. Thanks again and happy new Year too.