Rich Super User II

jeroenws wrote:What will the modification date of the downloaded files be? Will it be the day of the download, or will it remain unchanged? If you reinstall Dropbox and allow it to sync all of your content again, the files will retain their modification dated.

Karma2013 wrote:Calling the bank like they state is absurd they have to make the refund directly from their account. Dropbox has a policy which states Dropbox fees are typically non-refundable. It's even listed in their terms. Because of this, the fastest way to resolve this will likely be to contact your bank directly. As…

stangspeed91 wrote:I'm not seeing all of the share control settings that the instructions states, do I need to upgrade my subscription to have more options? What instructions? As far as I'm aware, Roksbox doesn't use sharing when connecting to your account. In fact, their instructions don't mention sharing at all.…

florismk wrote:The Dropbox folder is presented twice in File Explorer in Windows. Can you provide a screenshot showing what you see, so we have a better idea of the issue?

joolsadams wrote:I've referred my son to dropbox and helped him sign in on his new (2nd hand, fresh MacOS install) laptop to help with his studies. A fresh OS install wouldn't matter. If the laptop has ever had Dropbox installed previously, it would be ineligible for a referral. Additionally, if you're both on the same…

histfic wrote:Since I only use several MB of storage in my dropbox, why am I being charged for Dropbox Basic monthly? I thought it was free if I use less than 2GB. Basic accounts don't have a monthly charge. If the plan that you see listed on this page says Basic, then you're being charged for a different account. If your…

AntonEgo wrote:Synchronization does not work on Android. ... I need to synchronize files to a folder in the internal storage, just like on Windows! That's not how the mobile clients work. They don't have a full synchronization like thew Windows client. The app just allows you to view and access the files in your account,…

tom4gail wrote:WHY is Dropbox obstructing this basic cloud storage function? There are a few different reasons why sharing could be blocked. Refer to this help article for details. If you need additional information you'll need to contact Support directly.

auramax wrote:How do I see the email that was used to submit the file? You can't. That information is not available to the recipient.

Jill G.10 wrote:... the screen is filled with the dropbox advert 'Try the best of Dropbox for free' this covers the whole screen and there is no way of shutting it down. Since the ad is cut off on the bottom, have you tried scrolling it up to see if there's a way to dismiss it? Failing that, it looks like you may have your…

Frank P E. wrote:When I start up my computer EVEYTHING wants to start at the same time and dropbox.exe really know how to hog up resource Have you disabled it from automatically starting and tried using the Dropbox icon on your Start Menu or Desktop to launch it? What's the purpose of the batch file?

DAJA wrote:tried different browsers ... Which browsers?

Tenbrink wrote:Followed the instructions, cleared cache, no extensions installed. But I can't sign in with the windows client. Have you tried another browser? Change your default browser (if you're using Chrome or Edge, try Firefox) and try to sign in again.

Butchbox wrote:How to upload a folder to Dropbox online, from portable hard drive, without copying to PC? You either need to upload directly to your account through the Dropbox website, or by using a third-party tool like Cyberduck.

sagoskog wrote:Ok, 100% sure? Yes. * Dropbox Backup migration to new computer using the same external drive | The Dropbox Community * Relink/claim external drive (or any) backup from a different (new) computer | The Dropbox Community

plentifulreverie wrote:The major problem is that I can't sign into the desktop app. It would open my default browser (Edge) for me to sign in and then that page would change to "Successfully logged in. Have you tried changing your default browser to Firefox, to see if signing in to the app is successful? Edge and Chrome…

sagoskog wrote:... now I switch to MacMini and what to keep on doing backup of this SSD but dropbox want me to det up a new backup. You need to set it up as a new backup. There's no option to continue a backup of an external drive on a new computer.

snynet wrote:Yes, I do see "Dropbox Plus - 2 TB" when I follow that link to the Plan page. Take a screenshot of the options you see on this page and reply with it here. If you see the various support categories, select one that's relevant to your issue and take another screenshot, please. Also, if the issue isn't account…

snynet wrote:When I go to http://www.dropbox.com/get_help, it says my support options include email, but I only have access to the chatbot. Are you sure that you're signed in with the correct account? Visit the Plan page and make sure it shows Plus as your current plan. If it says Basic, you're not signed in to your Plus…

vusheth wrote:If I login then it doesn’t show me the offer. The screenshot of your email indicates that the offer is only good through October 28th.

mgdp wrote:Is it possible to have multiple Dropbox Professional accounts on the desktop app? No, that's not possible. You can have one personal account linked to one Business account. You can't link two personal accounts or two business accounts. In this scenario, Professional is considered a personal account.

MVJump wrote:I shared a view-only PDF file ... I received a popup requiring me to create a new account or log in and did NOT have the option to click off the popup. Can you provide a screenshot showing the settings for the link in question? And another of the full popup that you received? Mask any private information such…

CuriousPete12 wrote:I guess their platform someway or somehow is able to bypass this feature? That's highly unlikely. You're probably still signed in to your Dropbox account in whatever browser your school's platform is using, so you're able to download the file (since it's your own link). Make sure you're completely…

Toobz wrote:I have deleted all backups and left all shared folders, but it still shows that my folder is nearly full depsite having few files. Please take a screenshot of your usage as shown on your Plan page, and reply with it here. It should look like this:

colsar wrote:I went to indexing options to remove dropbox from indexing and re-add it hoping it would rebuild the index. IT'S NOT THERE TO SELECT AT ALL!! It's not listed for me either, on any of my systems, and search still works as expected. Personally, I never mess with the default indexing options and search just…

@"Megan" wrote:I just tested this on my Dropbox account using Chrome, and I can see the Large List layout option without an issue. I see the same options as @"hjhworks" in Firefox, Chrome and Edge. There is no Large List option.

TugAdagio wrote:Can I have two Family Plans & have those files on my desktop hard drive. No, that's not possible with the Dropbox app. You can only link one personal and one Business account. You can't link two personal accounts. Another option would be to use a third-party application like Cyberduck or Mountain Duck.…

dansrv wrote:one has doubt about it, maybe already installed by another user on the same computer That would be reason for a referral to be ineligible. Dropbox can't have been installed on the computer at all, even for a previous user. Your only option is to try contacting Support, or perhaps a Dropboxer will see this…

dansrv wrote:I sent referral invitations to friends and colleagues ... but I did not receive the 500 MB for any of the three .. Were you on the same network (same external IP address) as your colleague's? If so, that's likely the cause as Dropbox expects to see the referrals sign up from a different network from your own.…

TugAdagio wrote:As I would like to join a different family plan, how do I first change my current family plan to another standard plan? My family plan just renewed a couple of months ago. You would first need to cancel your current subscription and wait for the account to downgrade. The cancellation would go into effect at…