Rich Super User II

Keith R. wrote:... despite it specifically saying you can restore to any version within the past 30 days. That's exactly what it does. It allows you to restore to any version made within the past 30 days. It sucks, but that's how it works now. Keith R. wrote:This is false advertising. It's not. Version history is a feature…

sg_artist wrote:Is there a setting that needs to be turned off in the Dropbox preferences or a work around? You can turn off the screenshot feature in Dropbox Preferences. * https://help.dropbox.com/create-upload/screenshots#How-to-save-screenshots-to-Dropbox-on-Mac-and-Windows-computers

Guitar-Picker wrote:... or if Dropbox had pictures frame software ... This would be up to the frame creators to develop. Dropbox makes the API available to third party developers so they can integrate it into their own products.

628878848 wrote:no, open dropbox opens the folder. no app is opened. You're not clicking the correct icon. That's the icon for the Dropbox folder itself; not the application. You need to click the icon in your menu bar. * https://help.dropbox.com/account-settings/view-preferences#access-preferences-mac

jm311 wrote:Regardless, the real current issue is that they said that they had issued a full refund on Dec 31, 2025, but I have not received that. Reply back to the ticket that Megan created for you so they can look into the issue for you. That won't get resolved here on the forums as it involves sensitive account…

jm311 wrote:So when Dropbox explicitly tells me that I need to update my card details in order to keep my subscription, the laws of reasoning and logic don't apply? When a subscription service tries to charge you and it fails due to an expired card, it attempts to request updated card information. If your card company…

jm311 wrote:I found out that Dropbox had been taking money from my account using expired card details, without my consent or permission, or having provided them any new, valid payment details. For future reference, that's not how most subscription services work. In most cases when you have a recurring subscription and your…

swilander wrote:Is there a way to unshare with "one click" files, which have been previously shared with one specific person? ... it's a personal account and I'm the admin or owner of the folders No, there's not an easy way to do that for multiple folders. You would need to go to each shared folder and remove their access.

someone4 wrote:I wish recipients weren't prompted to log in at all when they just want to download the files. * https://help.dropbox.com/share/force-download

SteveC5 wrote:... for the larger folders Dropbox refuses to let the files download and all is only available online. Can you see these files in your local Dropbox folder? What is the status icon for these files? SteveC5 wrote:Does Dropbox have a limit on folder size that it will sync like this? No. There's a file size…

antab wrote:Error that my sharing activity has been interrupted because files might contain phishing content. Refer to this help article and contact Support if more information is needed.

PlusDavid wrote:I just want to access to them so I can download them. Why should I have to purchase quota to download files from another person's account. You don't need to purchase anything if all you want to do is download files. Just ask the person to send you a view-only link instead of inviting you to a shared folder.…

WayneP wrote:Please bring back the export option. There's nothing to bring back. It's still possible. See my reply above yours.

WayneP wrote:Why for iphone users need to save to device to share. It used to be directly exportable It is directly exportable. It's just located under the option to save to the device.

KJWSr wrote:My Deskto App is showing that I'm using 4 TB of 4 TB. My online account shows that I'm using 2.76 TB of 4 TB. The online info is correct. The info from the desktop is wrong. That message isn't referring to the available space in your account. It's referring to the available space on your local hard drive.…

Micheala S. wrote:... can you still export a copy of the file? I have tried many ways to do so but I have only been able to share links. Yes. On Android select Share, then Export and select the app you want to export the file to, such as an email app to send the file as an attachment. On iOS select Save to device, then…

Micheala S. wrote:When sharing files you used to be able to text or email the actual file and not just a link. You still can. On Android select Share, then Export and select the your email app. On iOS select Save to device, then select your email app. Both will result in the file directly attached to a blank email message.

DarrenSetlow wrote:How can I prevent this automatic click and drag move of files? I'm assuming their working within the Dropbox folder in Explorer or Finder, directly on their computer. If that's the case, you can't prevent that. Typically, Dragging a file to another location on the same drive will result in a move, and…

marcemarce95 wrote:It would be extremely helpful to be able to connect an external hard drive and sync my entire Dropbox directly to that drive, without first downloading/syncing everything to my computer. Use a third-party application such as Cyber Duck, Mountainduck or CloudMounter to directly access your account without…

anonymous wrote:You should add recycle bin for all accounts, if images are accidentally deleted then it could be recovered in 1 day or in 7 days You can already recover files up to 30 days after you've deleted them. Even longer on certain paid plans as well. *…

Neha H. wrote:When I click on the link I get the message, "message cannot be found". Your messages were being caught by the spam system. I've released the messages and merged them all into a single thread.

PlusDavid wrote:As a customer, I should be able to access folders and storage shared from another customer's account ... That's not how it works. You're not accessing files in another person's account. When you accept a shared folder, you get your own copy of the folder in your account, and as anything in your account…

pZak1520 wrote:Is there some kind of switch or batch file I could use to accomplish this. No. There's no way to programmatcially control the sync status of Dropbox.

erikamarcwhitehead wrote:... when I try and send through litify the paperwork for signature is being marked in litify as sent without anything being received by the signer. I'm not familiar with Litify or how it relates to Salesforce or Dropbox, but Salesforce is no longer a supported integration with Dropbox. See this…

Kyle9 wrote:I am requesting an immediate refund for all items that were charged today. I upgraded my plan today but have already canceled it ... Cancelling your subscription doesn't result in a refund. It cancels your automatic renewal but you retain your account benefits until your next billing date, at which point your…

Jincheng W. wrote:but what does not make complete sense is that when you simply access the folder via a Save-As command from MS office ... dropbox would start to sync the whole folder. Office is likely accessing every file in an attempt to read meta data, and the files would need to be stored locally for that to happen, so…

grndvl1 wrote:Looking at the sync and storage in the app. It shows that I have like 5% of the dropbox on harddrive. This is not the case. I have it all on the drive so there is something rotten here. Are all of your files set as Available Offline, or are a lot of your files set as Online-only? What do the sync icons…

hottiehandmade wrote:Here is an example with the filename length of 71 characters including extra null character at the end Thanks for that. I was wondering if you were hitting the filename length limit that exists in Windows, and emojis complicate that as they count as two characters each.

hottiehandmade wrote:I am still having some trouble syncing my files that have emojis in the file name. What is the filename length, including the full path starting at the drive letter? For example, the following would have a filename length of 98 characters, including the extra null character at the end.…

Jincheng W. wrote:I suspect accessing the folder through an app ... would trigger Dropbox to believe you are trying to access all the files in that folder. That's usually the exact cause. If any process attempts to access an online-only file, Dropbox has to sync the file back down to your local drive. It doesn't matter if…