Rich Super User II

MissButters wrote:Dropbox Plus has a 30 day recovery window, it's now January 2026 - is there any hope I can recover these now? YOU won't be able to recover those files. Whether or not she can would depend on the options available on her account. 30 days is the standard recovery for a Plus account, but if she was already…

Graphicsco wrote:So I read somewhere that the only way to get files from NAS to Dropbox without syncing to my MacBook is to use the web browser, correct? Yes, unless it's a commercial NAS (not a DIY) and the OS has support for syncing with Dropbox. Some do, such as QNAP, Synology, etc., though that would be supported by…

Graphicsco wrote:If this setting is offered, and turned to online-only (it literally says: You set this to online-only so new files will not take up space on your harddrive) then why is is still using all the space on my MacBook? That's not how that setting works. It's for files that sync down to your computer from the…

engirah wrote:If given a 24 hours window, that will greatly help This was originally announced 18 months ago, and the rollout has already occurred. I don't think Dropbox would be able to give you a window to update your app. That would require them to roll back the work they've already done which would affect everyone…

Dweb wrote:But I have not found the way to select and download multiple photos at a time. You can do this within your own account by checking the box next to each file and clicking the Download button. A Zip file will be created containing the checked files. If, however, you're referring to your friends being able to do…

Lin-S wrote:... all the suggestions (move the folder from dropbox to your hard drive) will also result in deletion of my original folder on my laptop. That won't result in the folder being deleted from your laptop. If you move a file or folder out of the Dropbox folder to another location on your local hard drive, such as…

Dell_Dropbox wrote:So the actual request is to make that particular information searchable? I think the request, and @"Frank K.1" please correct me if I'm wrong, is to just display the absolute modified date in the search results, instead of a relative date. Those files that say 4 months? They were modified 8 days short of…

Dell_Dropbox wrote:Make all files searchable by Date Modified? No. Make the Date Modified column show the actual dates and not the relative dates that it currently shows. Relative date and time stamps are garbage. They shouldn't exist.

engirah wrote:The sdk version running for all our clients is 4.7.1 This is likely a result of outdated root certificates in the SDK version that you're using. You can read more about it here and here. You'll need to update to the latest SDK version.

BobbyP wrote:I have an iPod running iOS 12.5.8. The minimum requirement for Dropbox is iOS 16.7.10. That's likely why you can no longer connect using the Dropbox app on that device. * https://help.dropbox.com/installs/system-requirements#iphone

Dhandley wrote:I am trying to transfer my account over to my new gmail e-mail address, but I get error message saying that address is already taken. That usually indicates that there's already an account that exists with that email address. You'll need to either use a different email address, or sign in to that account and…

Sue100 wrote:If I delete the photos and close my drop box account will I be deleting the photos on her Dropbox account too? If you were invited to a shared folder and you added it to your account, anything you do in that folder will sync back to all other members. Add a file and it's added for everyone. Delete a file and…

Louis L.7 wrote:The available offline option is activated... Keep in mind that the setting you're referring to doesn't apply to the files currently in your local Dropbox folder. It only applies to new files added from the Dropbox website or other devices. which need to sync down to your local folder. As you've discovered,…

Martina D.1 wrote:That link redirects to the chat bot. Are you on a trial by any chance? The full support options usually aren't available while on a trial.

anotherprofile wrote:How did it become a "shared folder" if I didn't specifically make it one? A folder can't become shared on its own. If it has the share icon, then you either invited someone to the folder and you're the owner, or it's a folder that you were invited to by someone else and they're the owner. Creating a…

eoffbus wrote:I deleted them locally from the iPhone's camera roll. Thanks for following-up. Keep in mind that doing that won't have an effect on the Photos tab as it shows the photos directly from your Dropbox account, and not the ones stored in your camera roll. Also, deleting a photo from your camera roll doesn't…

GR8LADYLA wrote:So I just tried getting into dropbox.com on my iphone and i was able to send a file request, but not thru the iphone app, which I thought I did last year....am I missing something? File Requests are now handle solely through the Dropbox website.

robshookphoto wrote:Every time I switch it and log in dropbox closes because of an error and when I reopen it hasn't switched; the folder remains in "Library." If you're on the File Provider update, storing your cloud storage folders (any, not just Dropbox) in the Library is a requirement put forth by Apple. However, while…

Additionally, you can have no files visible in your account and still be out of space. If you have a device backup stored, you would only see it in the Backups section of your account, which also uses space. If you've verified that you're signed in to the correct account as dbx_brian suggested, check your Backups page to…

projets wrote:So I can't identify the one I can use to cancel the subscription ... Did you use the lookup tool to enter the transaction details? If you look at your card statement on February 11, 2025 (or a day or so before or after), you should see the initial transaction details. Enter that into the form I linked above…

I've seen it mentioned many, many times on various sites that iDEAL payments can often take days to settle, and not just for Dropbox. Even Google's AI overview offers similar information. iDEAL payments are usually fast but can get delayed due to bank holidays, technical glitches (like loading issues), or specific…

anotherprofile wrote:Hi could you please answer my question? If you're referring to the question about deleting it for you and anyone else as well, I responded about 35 minutes after you asked. You can see the response above, or by clicking this link.

Miranda B. wrote:My concern is that some of the referrals could be as much as 10-15 years old and so I want to be sure that ... I won't lose my current space (18.25GB). You shouldn't. Bonus space earned through referrals is permanent. When you upgrade, that bonus space will double from 500MB per referral to 1GB per…

IFERAOffice wrote:I received a notification that synchronization had been interrupted, but it seems it has never become active again, even if now I have space. Synchronization in this case refers to the Dropbox application on your computer syncing files to your account online, not between collaborators in a shared folder.…

Nodijk wrote:I just paid for an upgrade on my subscription via iDEAL from basic to plus, but my account is not updated accordingly…. If iDEAL is like a bank transfer, it could take a couple days for the transaction to finalize. Dropbox likely doesn't see the completed transaction yet.

sb361 wrote:apparently this is not working for team plans. I do believe this feature is only available on individual plans at the moment, and not Team accounts. It just came out of closed beta within the last month.

City clerk wrote:How can I delete a member on my Dropbox Team Account? Refer to the following help article and let us know if you have any further questions. * https://help.dropbox.com/account-access/delete-member

sb361 wrote:Currently, Dropbox offers no practical solution for this problem. The only official method is manually setting Extended File Attributes via command line – for each individual file. You can create a rule that tells Dropbox to ignore the files. See the following help article for details. *…

anotherprofile wrote:it's a cloud, not a per-device or local storage. Just a "portal" to Dropbox servers. That's not accurate. The Dropbox folder on your computer is an actual folder on your local drive. Anything stored in the folder exists on your local storage, and any changes you make in the folder sync to the local…

MaksMaks991 wrote:Is it still in beta? I see this feature in Preferences of my desktop app. The feature is live and available to all individual plan customers. * Cut the Clutter: Ignore Files Feature is now live | The Dropbox Community