Comments
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@"Simmonds5" wrote:How do I set up a folder for guests at a wedding to upload their photos from the event to? I would like to make a QR code... You can use a File Request to allow people to upload files to you. Pass the link from the File Request through any QR code generator service. *…
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@"mundstein" wrote:... the problem is that it simply does not work. The set password for reading is not checked. What, exactly, doesn't work? What is it that you're trying to accomplish and what steps have you taken. Please be specific.
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@"cpizzulli" wrote:I will need a signed BAA. But as you can see from the first reply to my question, I am concerned also that my individual plan is not secure. Please clarify. You'll need to be on a Business team account in order to get a signed BAA. Your current individual plan is not HIPAA compliant. *…
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Just to bring awareness to it, saying something like this is scary/confusing as well (emphasis mine). This is a valid email from Dropbox, since it comes from an official domain. It's extremely easy to spoof an email address/domain. To say that an email is valid just because it appears to be from a valid email address…
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@"JDTurkelton" wrote:From what I understand, I would have to send a fresh File Request every time they had new photos to upload. You can leave the same File Request open. As long as you haven't closed it, people can continue to use the same link to send files to you. ... be able to download and upload files in those…
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@"JDTurkelton" wrote:Why should they have to purchase the ability to use my space? The short of it is this... they're not using your space. They're using their own space. When people are a member of a shared folder, they aren't uploading to the owner's account. They each have their own copy of the folder in their own…
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@"Morealberto" wrote:I wish there was a way of deleting an account without needing to sign in. The only method is to just leave the account alone and it will be deleted automatically after a year of inactivity.
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@"Kristian001" wrote: I need my phone number changing it’s a old phone number and now it asks for a code too get in my Dropbox ... Did you have two-step authentication enabled on your account, and it's sending a code to your old phone number? If so, refer to the following help article and reply back with any questions you…
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@"cpizzulli" wrote:My subscription is the $119 per year 2T plan. I ... have been under the impression that my storage is HIPAA compliant and secured. Individual and Family plans (Basic, Plus, Family, Professional, Essentials) are not HIPAA compliant. Only the Business team accounts are HIPAA compliant. *…
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@"yuffie" wrote:dropbox three-party raycast extensions no work You'll need to contact the developers of the extension or Raycast. It will be up to them to resolve this issue.
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@"Morealberto" wrote:... I cannot log in: I both lost my password and I also changed email addresses: I cannot reset my password because the email in the account no longer works You can try contacting Support, but without access to the email account it may not be possible to gain access to the Dropbox account. You need to…
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@"Hannah" wrote:You probably received this email, because you're very near your quota limit, but feel free to ignore it if you want. I think the system that generates these emails doesn't take referral or other bonus space into consideration. Others on the Basic plan have received them as well when they weren't over their…
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@"RC50" wrote:There is no one to call or e mail and all other community and support centers do not offer the help. I do not have access to the e mail. I do not know the password. You need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and…
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@"PixelDragon" wrote:I shared a file, but I can't see this file in the shared options, whereas the person it was shared with can see this file in their shared options. If you're referring to this page, it only shows individual files that have been shared with you; not files you've shared with others. The Folders tab will…
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@"rwilliams17" wrote:... I want to restore to a new location, e.g. create a folder called recoveredfiles and send everything to it. Dropbox doesn't have that option. You can only recover files to their original location.
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@"hshupe16" wrote:... is there a way to move the files without downloading them to my computer than uploading to Dropbox? Dropbox doesn't have a transfer utility, but there are third-party services such as Multcloud, Cloudsfer, etc., that can do it for you. Edit: I forgot about this feature. It might be able to handle it…
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@"K0zZ" wrote:There is a shortcut 100% something + print screen I'm sure I've just forgotten it.. If I just press the print screen key it brings up the snippet tool! The default functionality for taking a screenshot changed in Windows 11. Previously you could just hit PrtScn and a screenshot would be taken. As you…
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@"Mark Eby" wrote:When I select settings, THERE IS NO billing on the resultant page. This is the page you need: * https://www.dropbox.com/account/billing If that page doesn't show a section with your billing details, go to your Plan page and see what plan it shows for that account. * https://www.dropbox.com/account/plan
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@"gjdarr1954" wrote:I have been paying 1999 per month on auto pay for the files to be kept. You need to provide more information before anyone will know how best to help you. What was the original issue? Were you unable to sign in to your account because you lost the email, and now you have the email back? Have you tried…
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@"Sou" wrote:That was one of my favorite features so now that it's gone ... What exactly is gone? The version history feature hasn't changed. Any save to a file that successfully syncs to your account will have an entry in the version history. The screenshot below shows the version history for one of my files (file name…
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@"MC3B" wrote:Automatically when accepted, all my dropbox folders are part of this client's plan, and my subscription has been cancelled and refunded. ... I have written to dropbox ... When you accepted the invitation you merged your account into their team account, effectively making them the owner of your account. In…
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@"JasonCage" wrote:When I go into their Dropbox preferences in the app on those PCs, I find new folders selected to select sync that, somehow, are selecting themselves. I believe you're misunderstanding how Selective Sync works. Any new folders added to Dropbox will sync down to those computers until you go into Selective…
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And even if the account isn't deleted, which it likely is at this point, without access to the email address to receive the one-time security code, you likely wouldn't be able to gain access to the account. Your only option would be to see if Dropbox Support can help you. To contact Support, visit the Support page while…
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@"genieprimetime" wrote: Other cloud storage providers allow for generating 'direct' links. I don't see that in Dropbox. You need to modify the link to render directly in a browser. * https://help.dropbox.com/share/force-download
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@"jzavala1986" wrote:I was wondering if there was any update on this feature? Thanks! It was removed. * https://www.dropboxforum.com/t5/Create-upload-and-share/Option-to-create-QR-Code-is-missing/m-p/748681/highlight/true#M81213
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@"Jami Travel" wrote:My plan says Basic and I cannot contact anyone but I have been charged $13.16 for at least a year, probably more. Verify you're not being charged for a different account. Use the credit card charge lookup tool to identify the account you've been paying for.
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@"Denat" wrote:I am unable to see the removed folders on my Dropbox app on my mac. I'm not sure what you mean. If you've removed folders from your computer using Selective Sync, then they won't be on your computer anymore. Or are you saying that the folders are no longer listed when you open the Selective Sync settings?…
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@"c_porter" wrote:what's the correct URL to use when setting up "sync" between your NAS (corporate) and Dropbox? (One-way sync-Dropbox to our NAS) That's not a feature of Dropbox. Any sync feature between a NAS and Dropbox is handled by the NAS software. i.e. Dropbox doesn't make a NAS client and any Dropbox software…
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@"Britkit97" wrote: Dropbox says I’m way over in space, but I don’t have anything in my files. Checked your Backups page?
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@"issa7100" wrote:how can i get the device or ip or any details to know how is deleted this file please The only information available will be found on your Events page, or in the Version History of a file if you're able to recover one from Deleted Files.