Comments
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@"bluemonk482" wrote:But it seems I can only add password and disable downloads when I share the link to file with my colleagues. If I invite them, there is no way to disable downloading. Is this correct? That's correct. Shared Links have password and download controls, but if you explicitly share a file with someone…
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@"tomcatuk" wrote:my dropbox is empty ... and now says I have used 10.18GB of 10.25 this all happened when dropbox decided to limit you to 3 devices and remove the storage ... you have blocked my access to it... First, Dropbox doesn't remove your storage space unless you had a time-limited bonus applied to your account.…
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@"issa7100" wrote: ... how can you the user or ip address or device or any details to know very well who is deleted the files or folders You can look at your Events page, or if the files are still in Deleted Files you can restore one of them and then look at its version history to see who deleted it, but all you'll see is…
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@"Jesperdue" wrote: I’m paying through App Store. The account you're looking for would use the same email address that you use for the Apple App store. If you open the Dropbox app on your phone and tap the Account tab at the bottom, you'll see the email address and the plan which that account is subscribed to. Does that…
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@"will123" wrote:Is this still the case today on the free plan - shared links will work for as long as you don't delete the shared links themselves or the files they point to? Yes.
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@"RJ02" wrote:But as I look into my One drive I am not logged in and never use it. should I just delete the app? Well, the brown box icon in OneDrive usually indicates an on-demand file, one that isn't actually stored on your local drive and can only be accessed while signed in, so that could be part of the issue. As for…
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@"bspachman" wrote: Any ideas on how to clear the error other than simply removing the directory from the backup set? Excluding the .dropbox.cache folder from the backup set is the proper solution. There's nothing in that folder that you would need in the event of a system or drive crash. It's used by Dropbox to store…
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@"JW19" wrote:Anything to worry about with a preexisting folder?? Delete any existing link and recreate it, or go into the Sharing settings for the folder and specifically create a Can View link. There are separate tabs for View and Edit.
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@"Syn_Reca" wrote:as they get deeper into the folders everything just starts with one letter and its difficult to tell which folder is which That column can only be made so wide. It won't extend much further than what it already is. What you see below is as wide as it can be made.
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@"RJ02" wrote:Curious to see what the issue is. I have a feeling it is something with a setting in the laptop or maybe a version I am running on the laptop? In one of your screenshots with the Dropbox status icons missing you can see that some of the files have a brown box status icon on it. This isn't a Dropbox icon. It's…
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@"JW19" wrote:Copied link and mailed to my wife. still asked her to sign into Dropbox? Check your Account Sharing settings. Are the options set to Anyone with link and Can view?
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@"eusdawb" wrote:What's the point of using Dropbox to backup my priceless family history if it is deleted due to a hard drive failure? That's the whole reason I'm using a cloud backup! But Dropbox, as you're using it, isn't a backup service. It's a file synchronization service that mirrors anything that happens locally to…
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@"GabDun" wrote: ... this time I am receiving an error message "This folder already contains a Dropbox directory" Rename the Dropbox folder on your D drive to Dropbox_OLD or similar, then start the process over again. Don't delete either Dropbox folder until the process is done and you're sure that all of your files are in…
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@"villas4959" wrote:Is there a way to tell Dropbox that when I double click on the file to do so directly in MS Excel? You can make that change in your Account settings. * https://www.dropbox.com/account/connected_apps
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@"JT24" wrote:I have never used this and am not sure why I am being billed. ... How do i get the charges stopped. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an…
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@"AishwaryaG" wrote:I had a folder with important files, but my storage got automatically downgraded, and now the folder's gone missing. Downgrading or even having storage removed from your account wouldn't cause files or folders to go missing. Dropbox doesn't do that. At most, if you were over quota after the downgrade,…
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@"LB851" wrote:It is also prompting me to download the file. So does that mean I will need to download the file to my computer each time I want to access it? Your computer can't open a file if it's not on your local drive or a drive that it can access, so yes, the file would need to be downloaded to open it on your…
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You don't even need UI Path. You can use an Automation to automatically move files that are added to a folder. Set an automation to move the files to a different folder and use Selective Sync to stop that folder from syncing to the computer. The result should be that as files are saved to the original folder and synced…
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@"LB851" wrote:... when I clicked on a couple of the files it said "Can't load this file type. This file type is unsupported here." That just means that Dropbox isn't able to show a preview of the file because it doesn't understand what it is. Only certain files types support previews. You can still store your files in…
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@"Emby_9" wrote:With a new user profile you mean set up a new personal account with another email adress f.ex? She means to create another computer user (in Windows or macOS) and install Dropbox separately under that user for the third Dropbox account. You would access your two linked accounts under one computer user, and…
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@"Philip Kapadia" wrote:Can my customer download this 300GB file with the desktop Windows application rather than through the browser? How? If they have their own Dropbox account with enough space available, they can use the option to save the file to their account (via the browser when viewing the link), which would then…
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@"Mac1721" wrote: How do I see which contacts have dropbox or how can I find them That's not something that Dropbox does. If you share something with someone and they don't already have a Dropbox account, they'll have the option to create one.
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@"angelsmessenger" wrote:keep getting error message when uploading an mp3 You need to provide more information before anyone will know how best to assist you. What is the error message that you're getting? How are you uploading the file? What platform are you using? What operating system? What steps, exactly, are you…
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@"V-Apple" wrote:Now I've been told by the Team I was invited to join that they will be removing me from the team. First, make sure the team admin knows that they need to convert your account back to an individual account. If they just remove you from the team your account will be deleted. If that happens, the team admin…
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@"Revd" wrote: I can't access my old email and don''t remember my old password. Are you trying to cancel an active subscription on an account you can no longer access? If so, you'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and…
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@"ahm0999" wrote: Someone paid for something on Dropbox using my debit card information. My bank admin told me contact Dropbox and since I don’t have an upgraded plan, I’m not able to. There is no number to call. You need to open a ticket with Support. Visit the Support page while you're NOT signed in to a Dropbox account,…
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@"FarelTheGiraffe" wrote: This menu is big enough as it is, so I really don't appreciate to see those options everywhere, especially when the online/offline options are all I ever use. There is no option to modify the context menu items.
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@"Mark R.76" wrote:There's one shared folder that is 7GB that I do have access to which is kind of confusing to me because my account has a 6.25GB limit. You likely became a member of the folder before it had 7GB of data in it, allowing it to fit within your account, then data was added that exceeded your limit. Would you…
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@"Kardde" wrote:Dropbox wiped out all the contents of my Camera Uploads folder ... Dropbox can't do that. It's not capable of deleting files on its own. If the files were deleted, either you or some other process is the cause. Look at your Events page for an entry showing the deletion, or restore one of the files, if…
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@"shaurav" wrote:I've noticed that Dropbox has been charging me $119.88 annually, despite being on the Basic plan. You either have a second account, or you've been the victim of credit card fraud. Use the credit card charge lookup tool to identify the account that you're being billed for. If you recognize it, sign in and…
