Comments
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@"Bayashi1031" wrote:When I enter my email address to log in, it shows "Welcome back" and when I enter my password and hit enter, it shows "Invalid email or password"! It sounds like you're trying to sign in, rather than register a new account. If you truly deleted your account, you'll need to create a new one before…
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@"noel envoide" wrote:There's a dropbox lite (released 2013), and dropbox beta (released 2020) in the Microsoft store. The Dropbox Lite app in the Microsoft Store is not the same as the full desktop client that you download from the Dropbox website. It operates more like a mobile client. It does't sync files, but instead…
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@"rb_studio10" wrote:Walter, you mean that now Cloud Sync does not change anymore the permissions of the files making them unwritable to the team? That's not what he's saying, and it's unlikely that anyone from Dropbox can comment on how Cloud Sync works or how it manages your files. Cloud Sync is not a Dropbox product.…
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@"Jalby" wrote:I did to my knowledge share it with edit rights. My screen looks like this next to the "Who can access" screen. Does the file appear for them on this page? * https://www.dropbox.com/share/files This really is much easier when the file is placed in a folder and you share the folder rather than the file…
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@"designer_london" wrote:I don't want my client to liaise with me via a second email.. I also don't wish to set up another email account purely for them ... any solutions? Ask them to invite you to a shared folder, rather than inviting you to join their team. If you join their team with your existing account, your account…
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@"Kabuki " wrote: Yea Rich, TB. Can I add even another 1 TB ? Where is pricing for that? You're able to add 1 TB to a Professional account, for a total of 4 TB, but no more than that (i.e. you can't add it twice). Pricing likely varies based on region and currency. For me, in the US, is shows as $59.88 per year.
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@"Kabuki" wrote:I actually only need 1 user (Me) and at least 5 gigs. I can't find that plan. I'm assuming you mean TB, not GB. The largest plan for an individual would be Professional, which includes 3TB of space, and there's a 1TB add-on that can be purchased from within the account.
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@"Ja96" wrote: I need to cancel the premium Dropbox subscription on the account and delete the account. How can I do this without having access to the email address? You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll…
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@"Liviuv" wrote:Again that dress doesn't exist because at that moment you wouldn't need to acces the mail from that adress and enter in the a link provided . Then it won't be possible to access the Dropbox account. I'd suggest you create a new account with a valid email address.
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@"Liviuv" wrote:What i ask you is acces in my dropbox account without that email name ( the invalid one).It has to be another method for verify my identity. If you don't have another device that's already connected to the Dropbox account, it wouldn't be possible to sign in without access to that email address.
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@"Haydenprice21" wrote:I wouldn’t be using Mobile data. I would be using Wi-Fi from the hotels I stay at. Unless you use a VPN you won't be able to use Dropbox in China.
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@"Haydenprice21" wrote:What do you mean, Great firewall of China? The Chinese Government controls the Internet access in China and there's a firewall in place that blocks many sites and services. It, combined with the laws associated with it, have come to be known as the Great Firewall, or the Great Firewall of China. ...…
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@"Haydenprice21" wrote: Will I be allowed to use Dropbox in China ... You would need to use a VPN. Dropbox is blocked by the Great Firewall of China.
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@"anguscarter" wrote:I suddenly got an out of space even though on my apple subscription it says premium. but it's linked to an old company email. Are you signed in using that company email address? The subscription follows the email. I can't contact support as when I use my main email it says don't have premium You need…
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@"Jalby" wrote: ... all they're able to do from there is download, and then it downloads on their phone but they aren't able to upload it via the Dropbox app ... It sounds like you used a view-only shared link, rather than an edit link or inviting them into a shared folder that contained the file. A view-only shared link…
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@"cttwbg24" wrote:... it would not release the space that Dropbox was previously occupied. It simply doesn't work that way. If files are moved off of a drive, they can no longer occupy space on that drive. Now if you COPIED the files to the new drive instead, then the original copy would still take up space on the original…
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@"cttwbg24" wrote:... I moved the Dropbox folder from C: ... to e: drive ... The Dropbox folder moved but it would not free up any space in C: and I can't find the Dropbox folder in C: drive anymore ... If you've moved the Dropbox folder from C: to E: and you've confirmed that there is not another copy of the Dropbox still…
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@"Jurij Nowickyj" wrote:What are the steps to see this backed up information on my mobile devices (iPhone and iPad)? The Backup feature is no longer accessible within the Dropbox app on mobile devices. The only way to view backups would be the Backups page in your browser, which should also work on a mobile device.
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@"elkhoury" wrote:i had same issue, someone create a account with my email ... but now i have my dropbox with her photos i wanna give back her photos how i do that. how do i contact ... There's no way for you to contact her unless you already know her email address. Dropbox won't have that information, and even if they…
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@"moon_monkey" wrote:On a new Windows 11 laptop, many files are showing as 0 bytes on disk ... Are the files marked as Available Offline, and do they have a green circle with a check mark on them. If the files are showing as Online-only, they will be 0 bytes on disk. * https://help.dropbox.com/sync/sync-icons
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@"Pamswatercolors" wrote: My pc Then you can cancel your subscription through the Dropbox website, at the bottom of your Subscriptions page. * https://help.dropbox.com/plans/downgrade-dropbox-individual-plans
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@"PGunn" wrote:I am not an idiot. Dropbox will NOT let me cancel my account. What is up with Dropbox? Did you upgrade through the Dropbox website, or through the app on a mobile device (Apple App Store/Google Play Store)?
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@"nb1948" wrote:I went to my downloads page and found the warning and was able to do a grab. That message is from your browser, not Dropbox. If you need the file and trust the source, click keep. Otherwise delete it.
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@"GPNTexas" wrote:When editing a .xlsb file in Excel for the web, macros seem to be disabled. Does the Dropbox integration with Excel allow macros? It's Excel Online, specifically, that doesn't support macros. It has nothing to do with Dropbox or its integration. *…
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@"Ueli" wrote:When given, dropbox startup is indeed disabled - not only for this user, but for all users of the PC. I didn't realize it disabled that for all users. Disable it for all users, then create your own shortcut for Dropbox and place it in the Startup folder within your own user profile.
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@"Ram9923" wrote:like when I use my pc and it suddenly goes offline my data is safe why is it different when I share it through lan? When Dropbox is installed on your computer with the Dropbox folder on your local drive, if the computer goes offline it simply cannot communicate with Dropbox. The application still has…
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@"Ueli" wrote:Not having a dropbox account, these users have no access to dropbox settings and preferences. Have each of them use the Startup Apps section in Windows to turn off Dropbox.
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@"Nicholas M.5" wrote:Looks like my reply was deleted twice. It was automatically flagged by the spam filters for some reason. I've restored the post.
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@"HypotheticalJason" wrote:It is absolutely bonkers how difficult it is to do this. I'm a PhD and I can't decipher those instructions. Isn't this Dropbox's core function? When and WHY did this become so hard? Perhaps if you explained the issue you're having someone might be able to provide assistance. And remember, if…