Rich Super User II

@"Radiodavid" wrote:I'd also like to add that it should be much clearer when installing that Dropbox wants to install ... on the boot drive. ... we want to put the Dropbox directory on a larger drive. The Dropbox application itself will always install to your boot drive, with no option to change it, but you can specify the…

@"td47" wrote:I am fairly certain that dot updates to Firefox do NOT trigger the issue, but major updates do ... Dropbox doesn't look at the version of your browser. If a sign attempt isn't recognized after you update your browser, then it could be that your browser's cache was cleared so the cookie that Dropbox placed no…

@"Paulo Torres" wrote: Where do new files go after synchronization stops? I need to understand this to inform a technical professional. As Mark mentioned, wherever you saved the files. It's important to remember that the Dropbox folder on your computer is just a regular folder like any other. There's nothing special about…

anonymous wrote:We’ve interrupted your sharing activity because your files might contain phishing content. ... can't even share newly and completely empty folders without getting this error. You ability to share has been blocked by Dropbox. You won't be able to share any files in your account until the issue is resolved.…

@"isabelle11" wrote:I am looking to transfer my 2TB subscription to my business email account. I attempted to switch the email in the preferences option, but it did not allow me to make the change. There's no way to transfer a subscription from one account to another. The only method is to swap the email addresses, but you…

@"Kdstewart" wrote: I am being charged on an account associated with an old job email that I can’t access. I am unable to login be use it sends an access code to that email which I have no way of getting. You can try contacting Support, but without access to the email account you may not be able to gain access to the…

@"Jhousefavitguy" wrote:It maybe a "OneDrive" icon but it is only connected to Dropbox. That icon has nothing to do with Dropbox. It is entirely a OneDrive or Windows 11 icon.

@"AzureSure" wrote:i've never had that issue before! It's common when working on or sharing with different operating systems, Mac and Windows especially. Windows has several characters that are reserved by the system, like the pipe | in your filenames, and services like Dropbox can't create the file if it contains any of…

@"mish80" wrote:how can i move from the dropbox web to the backup portal if i dont have the link? From the Dropbox website, click the menu icon in the upper-right corner of the page, scroll down and select Backup, or you can just use this link. and how can i see old discusions that i have? If you're referring to the posts…

@"Mike" wrote:I'm guessing the current version is a bug that causes the options to not be in the sub-menu? This isn't a bug. It's been like this for a very long time.

@"AzureSure" wrote:i can easily access them online but they are not syncing to my my desktop folders ... Files are named appropriately, without any characters that would be incompatible on a Windows system? This is especially common if you're sharing with a Mac user, and would prevent such files from syncing down to your…

@"Jon Becj" wrote: I’ve uploaded a couple of videos from OBS on my pc to dropbox but I can never find them on my dropbox app on my phone. Are you certain that both your phone and computer are signed in to the same Dropbox account? Go into Settings/Preferences on each device and verify that the email address listed is the…

@"JanK" wrote:I create folder in Dropbox on computer and set it to online only (white cloud icon). When I write to it, it reverts to offline (green check). Files you add directly to the folder will be Available, meaning stored locally, even if the folder is marked as Online-only. Effectively the folder is a mixed state at…

@"bhawk19" wrote: I have a folder that is shared with 15 members and all 15 have edit permissions. All subfolders are set to edit, but I need to change one subfolder to view only. That feature, granular permissions, is something that's only possible with Business team accounts. Otherwise, if they have edit access to the…

@"jrlbell" wrote:I love the way Jay writes, "...might be... ." I guess that means that Dropbox support staff don't actually know what Dropbox is doing to our computers. Jay is a Community Manager; not a Dropbox Engineer. The Community Managers are extremely knowledgeable in the Dropbox products and they're features, but…

@"Toruse" wrote: Upon checking the contents of my dropbox account, the files total up to just over 3mb. Take a look at your Plan page. What does it show for your usage? Take a screenshot if you can, please. It would look like this: Also, have you checked your Backups page?

@"Brylske" wrote:When I try to copy a Dropbox FOLDER to a SanDisk 1TB external drive, I get the message, "The operation can’t be completed because an unexpected error occurred (error code 0)." Is the folder marked as Available offline, along with all of the files within it?

Don't forget to check your Backups page as well.

@"anice" wrote:All of a sudden, my new computer shows me over the limit ... New computer, with a new installation of Dropbox? You likely enabled the backup feature which probably put you over your limit. If that's the case, you can delete your backups from the Backups page. ... which is why they remove them from your…

@"ncsts" wrote:How do I find out who is the Team Admin for a drop box shared folder that doesn't seem to show one? Is this for a Business team account (which would have a team admin) or just a shared folder in a regular account (which would have a folder owner)?

@"zaboykie" wrote:It would seem that unlinking from Dropbox would be the best answer, then I can relink on a daily basis to update my recent files, after which disconnect again. This is just asking for problems. Dropbox is meant to be kept running. Not constantly disconnected and reconnected. Each time you do this Dropbox…

@"galapah" wrote: Can you please send me an email address where I can send the screenshot? You can click the Camera icon in the reply window here to insert an image. Be sure to mask any private information that may be visible in the image before posting it.

@"qtec" wrote:I just logged into my account and all files are missing. When was the last time you used the account?

@"Zellercham" wrote: ... I can search for Dropbox as often as i will, but i do not find any hint on my whole Windows disk C, that any Dropbox installation has been made. You want to look in Control Panel under Programs, Uninstall a program, or under Settings, Apps. You can also look in the Microsoft Store under Library in…

@"issa2" wrote:I got this error: "You are not currently eligible for this product." Dropbox periodically tests different plans and/or features with a small group of people to see how they're received and how well they work. Offers like this could be limited to a geographic region, or to a group of people on a specific…

@"Breeze" wrote: How can I get into my old Dropbox account when I can't get into my Gmail account for the 6 digit code You can try contacting Support, but without access to the email account you may not be able to gain access to the Dropbox account. You need to maintain an active email address on your account so you can…

@"Zellercham" wrote: ... a Dropbox window is automatically displayed on the start screen, according to which I should log in to Dropbox. You likely have the Dropbox application installed. If installed and not signed in, it will prompt you to sign in each time you sign in to the computer. Check your installed applications,…

@"Maqali" wrote: Does dropbox team physically look into content in the account? What is the surety that my content is secure ? You can find that information in the Privacy Policy and Terms.

@"td47" wrote:Currently, using the Browser version as one of the data-points for Fingerprinting uniqueness is not safe, and not very logical. They're likely not using the browser version. I update Firefox regularly and Dropbox never detects it as a new device. They simply use a cookie during the sign in process. If you…

@"CJDE" wrote:The admin of the account who is no longer part of the company is not reachable. ... Please help me recover the account. If there are no other admins and you can't gain access to the admin account, it's unlikely that you'll be able to recover the account. Did he use a personal email address for the admin…