Rich Super User II

@"Vitaaliy" wrote:I looked through my Dropbox current content and nowhere didn't find the option to show the real memory storage occupied by each my material. Your actual usage can be found on your Plan page. I am Basic (2 Gb) customer. How can it be: "Using 8.69 GB of 2 GB space"? Have you checked your Backups page?

@"IanLang" wrote:Attempting to open a file sent to me by the company ¨Happy viking¨ ... stating there has been an error and there is a photo of some dog and a bowl. If this is a link to a file that you purchased, rather than to a file in your own account, you'll need to wait for a response from the site you bought it from.…

@"helpmeplease08" wrote:My personal credit card was used for a different work dropbox account. ... I am still getting monthly dropbox payments and I need help stopping them ... You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums,…

@"Brianm7" wrote:I don't have any backups and this is my space usage: And you're certain that the messages are arriving to the same email address that's used for the account that you're signed in to? It matches the email address that you see on this page? Have you disabled the notification for when you're running out of…

@"Brianm7" wrote:I keep getting email messages saying I've used 1GB of my 2GB storage. This is wrong for two reasons. First, I've only 96MB and 2nd, I have 7GBs of space available. Have you checked your Backups page? If so and there's nothing there, take a screenshot of your usage from your Plan page and post it here. It…

@"eagleflyer" wrote: If I use the change url to the raw=1 on my image it still only creates a link on a forum post. how do we make it show as an image right in the post instead of a link? Using raw=1 is the correct method, but it also depends on the forum software. Dropbox shared link URLs have a redirect in them. If the…

@"L-Clough" wrote:I recently shared a folder via CopyLink with several people. ... One has let me know that they can see who else is accessing it. If you use a view-only shared link, no one with the link can see anyone else that has access. If you invite them to join a shared folder, then any member can see all other…

@"YogeshM" wrote: I simply wanted that some files be visible only on cloud and not on phone. If it's in your account in the cloud, it will be visible on the phone. That doesn't mean the files are stored on your device; they're just visible. Only those you open or mark as available offline will be downloaded and stored on…

@"rhowl" wrote: Yea I even tried sharing it to an account that has a lot storage space. Also the folder is currently empty. Are you able to create a view-only shared link? Not specifically to that same user, but just a link in general.

@"YogeshM" wrote: Its official app, it syncs everything on the cloud to the device.. The Dropbox app doesn't do that on mobile devices. It's simply not capable of it. The mobile app allows you to view the content in your account, but it doesn't sync like the desktop applications do. The only files stored locally on a…

@"Actually" wrote: Is there any way to get zero knowledge encryption (end-to-end encryption) at the Pro level? End-to-end Encryption isn't available on the Professional plan. It's only available for teams on Dropbox Business Plus, Advanced, and Enterprise. * https://help.dropbox.com/security/encrypted-team-folders

@"jbockman" wrote: Dropbox has taken over my entire laptop, and there is no place outside of Dropbox on it. I would like my desktop to be non-Dropbox. Dropbox can't take over your entire computer. It sounds like you activated the legacy Backup feature, which moves your key folders (Desktop, Documents, etc.) into your…

@"Zao" wrote:Why is there no way to shorten this within Dropbox? Is it really that hard to implement? They used to have one, using the db.tt domain for the links. It was removed years ago.

@"avikerem" wrote:I am worried about Hannah's reply because such parasites are causing Dropbox to lose customers, this should be quite alarming and telling me - sorry it is not us ... There really isn't anything else they can respond with. They can't offer you a refund because you didn't pay them, you paid a third-party…

@"avikerem" wrote:... unacceptable support from JustAnswer that ended up in me paying almost 50 [dollars] ... I still want to recover the $50 dollars I was manipulated to pay to JustAnswer. Contact your bank and dispute the charge. I'm assuming you were looking for a Dropbox Support contact, or perhaps a phone number?…

@"Austinl" wrote:I'm getting that exact same error message when I try to change my email address Have you checked to see if the new email address that you're trying to use already has a Dropbox account associated with it? Have you attempted to login to Dropbox using that email, or tried to reset a password for it?

@"sushidestroyer" wrote:I have restored the iPhone, which involved copying the photos back to it. Dropbox is now trying to sync all of the photos again. Just to add... that's likely why it's happening. It doesn't matter that they're the same photos. Copying them back to the phone makes them look like new photos added to…

@"John S.94" wrote:The dropbox icon disapeared from the icon tray on this computer, and while I can view my folders in windows explorer, dropbox is not updating on this computer. Have you tried launching Dropbox from your Start menu?

@"marinacardona4" wrote:Hello I have no files on my dropbox but my account is telling me I do not have enough storage? Checked your Backups page yet?

@"dpettigr" wrote:Your response makes it seem like it was some type of glitch? I wouldn't even call it a glitch because Dropbox doesn't have that capability. Something else must have split your PDF in to separate pages. You said you dragged the files from Explorer. To where, exactly? Previously you said that you dragged…

@"Jean Yves P." wrote:What does it mean exactly? "Equivalent" who decides this? The old link will redirect to the new link, which will continue to point to the same file or folder.

@"dpettigr" wrote:... it has separated our multi page PDF files into a new PDF file, one for each page!!! That's not something that Dropbox does. How, exactly, did you upload your files? Provide the exact steps that you took, please.

@"MyWeddingPhotosWereDeleted" wrote: I had an account that was deleted containing my wedding photos. ... Is there help available to help me recover my deleted account files? Was the account actually deleted? You're not able to sign in to it anymore? When an account is deleted, it's not possible to recover the account or…

@"brinly" wrote:all the fields were filled properly and it still keeps doing that ... When it takes you back to the top of the page, are you scrolling back down to the bottom to see if there are any errors?

@"Oliv from Paris" wrote:Is it 300,000 maximum per license? or per computer, regardless of the number of licenses? 300,000 is not a hard limit. It's just that you COULD (and likely will) experience performance issues while syncing more than 300,000 files. Ultimately it's depends on the hardware specifications and operating…

@"ewb123" wrote:Also there should be a way once they are online to delink the placeholders ... If that was your intent, use Selective Sync to remove folders from local drive completely.

@"5729" wrote:I have new device and can't access my old files Are you sure you've signed in to the correct account? If so, how long ago did you last access the account? When did you last see the files?

@"tinatoby" wrote:I use the shortcut icon on my desktop, so I logged into Dropbox on the Web, but still no use. Are you doing this on a mobile device or a computer? The option to set a passcode on the Dropbox app only exists in the mobile apps. You can't set a passcode on the app installed on your computer. *…

@"arkansasshelli" wrote:I'm trying to get a look at Dropbox Shop, but every link I click to get to it just sends me to the Dropbox home page. Was it discontinued or is it a special plan or what's the deal? It was discontinued over a year ago.

@"Karen D.22" wrote:Every day I get the "Delete files" for more storage email. They are deleted. If you're getting the email, then your storage is still full or close to being full. Check your Plan page and it will show you where your space is being used.