Comments
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@"ON4237-67" wrote:I was at 99% full about a year ago and stopped adding. ... Now all I have in the entire Dropbox is the 3 recent videos that I just added and I have no access to anything else. When was the last time you accessed the account? If it was more than a year ago then the account was likely deleted due to…
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@"gabriel_filip_wesrom" wrote:My token expire almost daily. I want a token to not expired anymore. It's possible? Long-lived access tokens are no longer available. You need to use short-lived tokens along with a refresh token. Refer to the OAuth Guide and authorization documentation. *…
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@"SLHSB" wrote:Could be a great differentiator against competing providers such as Google, Apple and Microsoft As @"Mark" mentioned, those providers have other sources of revenue to subsidize their storage offerings. Google has their ad business, Microsoft has their software business, and Apple has their hardware business.…
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@"HS12" wrote:I try to 'verify' my email address, as it seems to be demanded now, but the address dropbox has registered for me had a typo. ... What can I do? Where is the typo, before the @ or after it? If it's in the username portion of the email, before the @, see if you can create a new email account with the same typo…
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@"CarrieMarsh" wrote: All of my JPG images in Dropbox on my laptop have converted to PDFs and are uploading as PDFs from my phone. Dropbox doesn't convert your files like that. Can you show some screenshots, before and after, of what you're seeing? Be sure to mask any private information.
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@"Dreammm88" wrote: I noticed that the file name for camera uploads will be automatically changed. ... Is there anyway to retain the original naming? No. The Camera Uploads feature will always rename the file. If you don't want the file renamed, you'll need to upload it manually.
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@"dropmeinbox" wrote:... it's very consitent that it's Account_2 who added back the zero-byte file. Zero-byte issue aside, when a file keeps returning it's usually because there's a device that's unable to delete it. Look at it like this... You move or delete a file out of a folder on your computer. Dropbox syncs that…
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@"dropmeinbox" wrote:The issue is there for quite long (>6 months I guess). It's not new. Look at the version history of the newly created file. You should be able to see which computer is replacing the file. Is it consistent?
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@"Trish S.2" wrote:Solution is Certainly not intuitive nor documented well * https://help.dropbox.com/share/create-and-share-link * https://help.dropbox.com/share/set-link-permissions
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@"Mark" wrote:... OR a device connected to Dropbox which has not yet sync'd the deletion (maybe an infrequently used laptop?). Just make sure it's off-network when you turn it on, or Dropbox will immediately begin to sync.
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@"DJ13" wrote:Does drop box allow 50+ sign ins from one account to view an SOP folder? No. Sharing account credentials is a violation of the terms and could result in the account and all content being deleted. Aside from Business Team account accounts, a Dropbox account is intended for an individual. The proper way to do…
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@"flyhen" wrote:... when i open the dropbox app in my iphone, it will look for any new photos to upload/back in my camera roll, but not only that, it will also do the same for my laptop Dropbox doesn't do that. The mobile app can only upload photos and videos that are in the albums on your iPhone. It can't upload photos or…
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anonymous wrote:... but please remember Dropbox is a 24/7 365 Global file hosting company being paid good money for such a service, across the globe they don't all go home at weekends. Dropbox Support does not work weekends or holidays.
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@"AleSoria" wrote: I can’t access it. It says that my account doesn’t exist. I was logged out (I was logged in in my computer, my iPhone and my iPad) and when I tried to log in again, I couldn’t. It says the account doesn’t exist. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT…
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@"Da1GoodBadGuy" wrote: Apparently not an option. Thank you for your suggestion Do you have an option to expand the list to view all add-ons?
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@"JustADropInTheBox" wrote:Is it [possible to] change the settings for links in bulk on: https://www.dropbox.com/share/links No, that's not possible. Dropbox has no such feature.
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@"AleSoria" wrote: I tried to log in to my Dropbox account and I couldn’t because it was deleted. When was the last time you signed in to the account, and was it a paid account? If it was a free account and it was left idle for more than a year, it would have been deleted due to inactivity. Unfortunately, once and account…
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@"SherrySS" wrote:If anyone knows of a way that I can get someone to correct this today, I would be very grateful. Support doesn't work on the weekends. If you have a ticket submitted, no one will be looking at it until Monday. Reply here with your ticket number and a Dropboxer may be able to check on the status when they…
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@"BadDog Digital" wrote:There is a directory structure that has to remain intact, which consist of 1 main directory and 5 second level folders that contain images. Uploading a folder through a browser, especially one with multiple subfolders, is often problematic regardless of the service being used. If you have a folder…
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@"pedruz68" wrote:Dovete bloccare il pagamento dell’account abbinato alla mail [indirizzo rimosso] Si prega di smettere di pubblicare il tuo indirizzo email su questo forum pubblico! Dovrai contattare direttamente l'assistenza Dropbox. Visita la pagina di supporto mentre non sei effettuato l'accesso a un account Dropbox,…
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@"Da1GoodBadGuy" wrote: I currently have the 2TB plus account. Can I add another 1TB without the upgrade to professional account? If so, where would I accomplish the task You should be able to. If the option is available to you, it can be found on your Subscriptions page.
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@"tgreene" wrote:So if I just want them to add a file to the folder it should be view only? No, that would be just what it says, view-only. They wouldn't be able to upload or change any files within the folder. I believe what you may be looking for is a File Request. Anyone with the link can upload and they don't need an…
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@"dev1375" wrote:Anyone have similar experiences - or if can advise if this is a valid behaviour - or this is a confirmed scam. This is very much a scam. The drlve.rnweb.co domain and the fake Microsoft sign-in are a phishing attempt. The email you received through Dropbox was likely a legitimate email from the service,…
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@"LFW" wrote: If I move the Dropbox application and all Dropbox files on my laptop into the trash, will this delete the files from all other devices, too? If you delete the files in the Dropbox folder while the application is running, the files will be deleted everywhere. Uninstall the Dropbox application first, then you…
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@"darlaflute" wrote: I have uploaded a performance in my dropbox that I need to share in a portal for an organization. Every time I copy link into their portal page, it isn't blue. First, make sure you're following these steps for creating a view-only shared link. Beyond that, Dropbox has no control how the link appears on…
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@"jackrataty" wrote:I dont need all of the data in the shared folder. Can you remove files of the shared folder I dont need? If you remove content from a shared folder, it's removed for all members of the folder. Are you sure it's a shared folder with other members? Could they have shared the folder via a shared link and…
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@"jackrataty" wrote:They sent me a link to a shared folder containing historical files for racehorses. ... I kept gettin alerts that my account is too small and need upgraded to contain the data. If you're a member of a shared folder, you're not accessing that folder in someone else's account. The folder exists within your…
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@"woodwardjohn" wrote:I'm trying to upload files but am randomly getting error message saying "the filename for file "x" is too long". What operating system are you on? Can you provide a screenshot of the full window showing the exact error message? If so, be sure to mask any private information. If you're on Windows,…
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@"Anthony Cook" wrote:This webpage says it can automatically backup Google Drive and One Drive. That's not what it says at all. It says that if you're currently backing up files to OneDrive or Google Drive, you should disable those backups before trying to back up the same files to Dropbox. It doesn't say you can back up…
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@"Cliffhopkins" wrote:Do you have to first use your HD space before making the files Online only? I hope not. Yes. In order for Dropbox to sync your files, they need to exist on your local drive. Once they are fully synced you can set them to Online-only.