Rich Super User II

gd1235 wrote:so if he shared with me his dropbox but he is the owner and I am the editor and I delete folders from the dropbox to free up space will that folder delete from his dropbox as well? If you delete files or folders from within the shared folder, yes, they will be deleted from his Dropbox as well.

Jacqui wrote:... a business that can manage to take payments even after we have updated our Credit Card Just for future reference, this happens because your credit card company offers a service to businesses called a credit card account updater. It's purpose is to automatically update your recurring subscriptions with your…

psychomaniac189 wrote:I keep getting updated to the beta when i dont want the beta anymore. it sucks and i turned off early access in my account. Did you install the stable client? If not, then you'll continue to get the beta updates. You need to disable the option in your account settings, then download and reinstall the…

linda marciniak wrote:This is my second time requesting this feature. The first time you just closed my request without providing an answer or solution. This is terrible customer service IMO. As explained in your other post, your request was closed because it was similar to a another idea that was previously closed as…

gstewart3000 wrote:Dropbox automatically updated and ever since I can no longer see the sync icons on my files. If you received the Dropbox for Windows update, the sync icons would have moved to a new location. They're no longer on the files themselves. Instead, Windows now has a Status column for services that use the new…

Petal6 wrote:I changed the default Dropbox sync folder to be on the drive that I originally wanted to use Dropbox Backup on. If you mean that you moved the Dropbox folder to an external drive, be VERY careful. With the Dropbox sync folder on an external drive, data loss can occur under the right conditions. If the drive…

Valdecab wrote:If I have to sync from my local Dropbox folder, than Dropbox is useless That's the intended purpose of Dropbox. Yes, it has some features that allow you to store all of your data in the cloud only, but it's purpose is for syncing files between your computer and your account online, and to other devices…

* https://www.poremsky.com/windows/brown-file-drawer-icon-windows-11/

cindymc716 wrote:I did move a large photo folder from my laptop to an external drive (which backs up to Dropbox of course, as it did from the laptop) That's likely the reason. The external drive may be backing up to Dropbox, but that's not the same as your regular Dropbox storage. When you moved the files out of the…

E_margaret wrote:The email says "you recently deleted 5384 emails from your dropbox account". Have you recently moved or renamed any large folders in your Dropbox folder?

Sheffield wrote:My folder is called "Accounts and Bills" but his is called "Accounts Foundation". How can this have happened? This is by design. Any member of a shared folder can rename (or move) the folder, but that change only applies to them. For instance, if I create a folder called "Sheffield" and share it with you,…

nmole75 wrote:Yes, still the same issue with incognito mode and a different browser Do the files have the .mp4/.mov extension in Dropbox? Take a screenshot showing the full file names in your Dropbox account. Mask any private information if there's any visible. Also, if you just rename the file to add the .mp4 or .mov…

sohaibh wrote:If I delete all the pictures on dropbox from the web interface, and run the sync, will it sync the pictures from my hard drive back to drop box, or will it delete pictures from my hard drive as well? It would probably delete the local files as well. Here's how I would do it. First, as a precaution, back up…

Nello Aun wrote:By default this link is CAN EDIT. I want to set the default to VIEW ONLY. Couldn't find how to. You can do this from the Sharing page in your Account settings. * https://www.dropbox.com/account/sharing

cindymc716 wrote:I don't think I've been deleting files, so I don't know what this is about. Also, when I looked in Dropbox under the "Deleted Files" tab, nothing is in there. Have you been moving or renaming any large folders? In some cases, doing that can appear as a deletion. Dropbox sees FolderA and suddenly it…

amcoffice wrote:wonder when did that system changed. The Community software went through a major upgrade not long ago.

Boban S wrote:I am writing to report a critical issue with my Dropbox account that has resulted in significant data loss and access problems. You should contact Support directly as no one here will have access to your account. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums,…

Jay wrote:Likewise, if you were to edit the metadata on a single file afterwards, the modification date would change again, and that would then sync to the site. That's not been my experience. Dropbox doesn't look at the dates to compare files and determine which to sync. It looks at the indexed content of the files.…

Keith R. wrote:So Dropbox must think, "File F is available offline on computer A. Therefore, it should be offline on computer B as well." No. More like "File F is syncing to a folder on computer B that's available offline, therefore the file within that folder should be available offline as well." Set the folder to be…

DanielaC wrote:Client doesn't have a Dropbox account, so that's not an option, so how can we make it so they can leave comments? A Dropbox account is required to comment on a file. A viewer can either sign in with an existing account, or they'll need to create an account.

DL-CA wrote:I have dropbox plus. and it says I have chat support. 9-5. do you know what time zone? You should see a blue Chat Now button if it's currently open, or greyed out if currently unavailable. I don't know what country you're in, but it is a federal holiday in the US today, so they may not be available. DL-CA…

Pshooter007 wrote:How do the people i shared with remove themselves? Or can the action of deleting be undone? The same way you did; just delete the folder. * https://help.dropbox.com/share/leave-shared-folder Pshooter007 wrote:I do not see a deleted itemd]s anywhere to restore them? If you permanently removed the share,…

PJ13 wrote:I need to share a video with a potential colleague but I need to disable to the download option and also limit the number of views If you're on a Professional, Essential or Business team account, you can set some shared link permissions disable download. And while there's no option to limit the number of views,…

Craig-83 wrote:I was wondering if there was a way to customize the transfer link? If you're on a Professional, Essentials or Business plan, you can update the branding, but you can't customize the link itself.

will_212121 wrote:I have been trying to login to my dropbox account but the one time code is being sent to an email which has now been disabled. How can I resolve this issue? If you have another device already connected to the account, check the notifications as it will receive the code as well. Otherwise, refer to the…

klubasek wrote:When can I expect help regaining access to my account? You should have received an email from Hannah at the email address shown here two days ago. If you haven't received it, check your spam folder. Know that you may need to wait a couple of days now, as Support usually doesn't work on the weekends.

dpwct wrote:I used back up to upload apple photos to dropbox ... How c an I share that with someone else on my team/family If you're referring to the Backup feature, where you can back up external drives to your Dropbox, those backups cannot be shared. They're meant as a backup and do not work like your regular Dropbox…

Grace44 wrote:How do I contact customer support directly? The only options provided at an AI chatbot (which was not helpful) and this community forum. You need to follow the steps that Megan provided and visit the Support page while you're NOT signed in to a Dropbox account, including these forums. This is why it's best to…

almazultra wrote:I created an application in python, but every day the access token is updated and the error Unable to refresh access token without refresh token and app key appears. How to make a long-term access token? Long-lived (or permanent) tokens were deprecated back in 2021 and can no longer be created. You now use…

Claudia1 wrote:I know its been years but there HAS to be some way im able to recover everything right? Unfortunately, no, there isn't. The recovery period is either 30 days, 180 days, or one year, depending on the plan and options you have. It's not possible for any account to recover files from years ago.