Rich Super User II

staceyaw wrote:I’ve logged into my account today to look at something and everything is gone? How long has it been since you last signed in to your account? If it's been more than a year, your account would have been deleted due to inactivity and you're now signed in to a new, empty account. Take a look at your Events…

@"Jay" Any additional information on this?

Mike B.40 wrote:Also, the Dropbox app on my phone. Isn't showing all the content in my Dropbox on my laptop. Are you sure you're signed in to the same Dropbox account on both your laptop and your phone? When people swap devices it's not uncommon that they sign in with a different account. That would explain why files you…

Jay wrote:The thread has been updated with the new article showing how to enable the option for Live Photos. So it's not possible to upload live photos through Camera Uploads. They have to be uploaded manually.

tyrannicaltimes wrote:Yes, they are shared folders and files. Did you create these folders and share them with others, or were you invited to the shared folders by someone else?

Hoanang wrote:I try signing in and my account looks like brand new. When was the last time you signed in to your account and were able to see your files?

jg1219 wrote:I then view properties of the project folder in Windows, uncheck Read-only, hit apply, and hit OK to close the properties window. I then re-open the properties window and Read-only is re-checked. That's normal for a folder in Windows. Go to any location on your drive and create a new folder, then check its…

It sounds like you're trying to use a file sync service for backup. In my opinion, these are two different types of services. If you want file sync, any of the services you listed are fine (though I believe Dropbox handles it the best, and yes, I use most of them). If you're after an actual backup, use a service that…

AdminHHRI wrote:... I guess I want to know how to make a feature suggestion ... * Ideas | The Dropbox Community

Agreed, which is why I don't use the Backup feature (I'm a user, not a Dropbox employee). While Backup has gotten better (it used to just be a sync by moving key folders into the Dropbox folder) it has a LONG way to go before it's a true backup service.

myowneva wrote:When I upload files to Dropbox, the order of the words in the file names keep being changed. Is this while using the File Request feature to upload files to other people? If so, know that your name will always be appended to the filename of the files you upload. If you're putting your name in the filename…

JoshyJosh wrote:I wish there was a way I could reach them to highlight this glaring oversight — that there is no option between 2GB and 2TB . . . They've tried smaller plans many times over the years, with little success. And keep in mind that they've increased the space included in the Plus plan without increasing the…

JoshyJosh wrote:I only need 100GB max but I have been paying $12 per month for 2TB. Do you still not have anything between the free 2GB and the massive 2TB? No, there's no other plan that's smaller. They had the Basic+ plan for a while as a test, but that only had 25GB and wasn't widely available.

BRebey wrote:I'd love to either know the correct way to specify a backup source location that isn't one of the few "magic" Windows directories (and in its default location, to boot!) When backing up folders, you can only select from certain folders located within your user profile, and those folders must be in their…

FerdoBara91 wrote:Any help to recover these items would be greatly appreciated. Any files deleted can be recovered from your Deleted Files page, provided that you're still within your recovery window. You can use your Events page to see any details related to their deletion. *…

GUILHERMEPRADO wrote:Quero disponibilizar uma pasta que está no dropbox, no computador, após já ter instalado o app e outras pastas. * https://help.dropbox.com/sync/selective-sync-overview

Pupetier wrote:Every link gives me the same result. ... So, i dont now if its a problem from de AI or i need some kind of permission (i already ask this to the AI). If every link is giving you the same result, then it's likely an issue with the AI. If you required more permissions, Dropbox would prompt you to sign in with…

Goldenscan wrote:I have been invited in dropbox of friend of mine ... is it possible to exclude some files or folders definitivly without quiting this invitation ? No, it's not. If you accept the invitation to the shared folder, you'll get access to all data within the share. You can't selectively choose what to accept. If…

allenvor wrote:Now the folders are visible on Dropbox but there are no visible files or recovery options that I can see, including back ups, deleted files, or Rewind options. You've checked both the Deleted Files and Events pages?

csnoke wrote:It seems like dropbox is missing a chance to have their own service like this. Please gives us shortened URLs! They used to have this ability (it used db.tt as the URL) but it was removed years ago. If you want shortened URLs now, you need to pass the link through a third-party service.

stevethegil wrote:Where is the camera uploads setting to change .heic to .jpg on iOS? Are you using the Camera Uploads function in the app on your phone, or by plugging your phone into your computer and having the desktop app handle Camera Uploads? If the Dropbox app on your phone is doing the upload, then tap the Account…

Jenson wrote:I uploaded a folder to my Dropbox app that have been shared with me. ... As these were shared with me will they be deleted for everyone? (I’m desperately hoping not) If you uploaded files into a shared folder, and then later deleted them from the same shared folder, then they would be deleted for all members…

Investor221 wrote:I did put the emails of my Dropbox account … but I don’t have access to the email … I have not gotten any response or email You need to enter an email address that you have access to, so you can receive a response. Use the Details section to list the email address of the Dropbox account that you're unable…

Samson Kumwenda wrote:What can I do ? I want to send a big document. You can either share the file with someone or you can send it using Transfer.

Wojtek Fus wrote:I would love to use this feature daily, but at this point it's pointless - is there any fix to the issue? * Capture update | The Dropbox Community * https://www.dropboxforum.com/discussions/101007C1/capture-update/823274

Metamorfosi wrote:now I'm on Essentials ... Were you on Essentials at the time of the deletion, and ever since, or did you just upgrade now? Typically, upgrading to a paid plan will not give you the ability to recover files that are already beyond the 30-day recovery period. It doesn't work retroactively.

Bebechan wrote:the only thing Im concern about is that I heard that you cant just sync any folder you want on your computer, you need to put the files you want in a specific dropbox folder. That's correct. Dropbox will only sync the files and folders located in the Dropbox folder. Anything you want to sync to your account…

TBD2023 wrote:The issue primarily comes from clicking the URL and having it unfurl to suddenly and randomly add "amp;" which causes the 400 error. It's not simply adding "amp" to the URL. The ampersand character is actually being converted to its HTML entity, which is &. This seems like it would be an issue with the mail…

maracyuca m. wrote:this is not a good solution as I've earned 20 gb from referrals over the years You can try contacting Support, but they may not be able to help. You need to maintain an active email address on the account in order to receive password resets and one-time security codes as required. To contact Support,…

TartanTrumpet wrote:I navigated away from dropbox.com in mid upload. This seems to have stopped the upload. Is this expected behaviour? Yes. If you're uploading through a website (any website) and navigate away, the upload will stop. TartanTrumpet wrote:I can't see modified dates for my folders, only files within the…