Rich Super User II

rswc wrote:Is there a way to get that information back so I might easily check the available storage I don't see an option for that in the Dropbox application anymore, but you can still see it on your Plan page.

Lennard1 wrote:Disabling downloads is not something we want, as we need our clients to be able to download the files that are save din the folders. Keep in mind that if you're allowing your clients to download the files, then, ultimately, you can't prevent them from re-sharing the files. They can easily upload the files to…

Sara703 wrote:I need support in recovering files that were deleted and are not showing in the restore files . Are these files that were in your account and that you owned, or were they in a shared folder that someone invited you to? When were the files deleted? Also, what plan are you currently on, as shown on your Plan…

akrogun wrote:How to set a single Dropbox folder for those 2 distros with same Dropbox account? That's not a supported configuration. Dropbox is not designed to have multiple instances point to a single Dropbox folder. While I know it's possible on Windows (but still not supported), there are risks to your data when doing…

Jack91 wrote:If I upgrade my plan will the video show again in my deleted files? No. Upgrading your plan does not allow you to recover files retroactively. If the recovery period for the file (30 days, by default) has already passed, then there's no way to recover the file.

Bharat B. wrote:That's not a solution to my problem . I need to view outlook msg files which are saved in drop box Dropbox can't have a viewer/editor for every possible file type, so they focus on the most popular file formats. Those include, but aren't limited to, Office (Word, Excel, PowerPoint), PDF, text, and various…

StudioTodd wrote:What I ended up doing was making all of the files "online only." I'm hoping that was good enough to keep them safe. Making them online-only has nothing to do with that. It means the files are only stored in the cloud, and not on your computer, but you still have reference files, or pointers, of each file…

Laura888 wrote:I would never want anything to do with any kind of Microsoft Cloud. How do I get rid of it?? It's not what you think. You're not using Microsoft's cloud. Microsoft created an API (application programming interface) for cloud storage companies, such as Dropbox, to use to better integrate into with the Windows…

Laura888 wrote:a popup message appeared telling me about new dropbox icons ... (they don't look new to me...), and then my entire account started to resync all my files. It sounds like you received the prompt to update to the Dropbox for Windows update. The key sentence in that help article is this: Throughout the process,…

Frank P E. wrote:... I select "make available offline" on a folder/directory. does that request change all the files and is change all the files and recurse in all the subfolders too? If you select Make available offline or Make online-only on a folder, than all of the content in that folder will be marked as such as well.

StudioTodd wrote:If my hard drive is erased, are the files I have stored in Dropbox also erased? Or can they be accessed via the web so they can be restored once I have the OS reinstalled? Uninstall the Dropbox application first, or unlink the device from your account's Security page, and then you can safely erase the…

PGB99 wrote:I use Avast Cleanup Premium to keep safe, and it cleans up things every week, including temp files, cookies etc and cleans caches. Could it be that this ... ANY process that modifies the files could cause them to sync. If the files are marked as Online-only (i.e. not actually stored locally, just a reference…

Millsy1 wrote:it appears in searches as C:\Users\mills\AppData\Local\Microsoft\Olk\Attachments\ ... \Draft IMC Comm Outcomes 20 Sept 2025.docx" That location is not related to Dropbox. It's a folder used by Outlook to temporarily store files when you open attachments from your email. So that file would have been an…

I'm sorry. I misunderstood where the issue was. However, there's no way for an install on your laptop to have any effect on your desktop. Installing Dropbox onto the C drive of one computer cannot force a different computer to move the Dropbox folder from one drive to another. Something else must have caused the issue on…

KyleeMaloney wrote:The problem is, I can’t do a full local sync because my C drive is too full. When you install Dropbox, one of the questions it asks is if you want your files to start as Online-only. If you uninstall, remove the local Dropbox folder, and then reinstall, you should be able to select that option. If you…

jacobtrevorson wrote:There's no way for Dropbox to work around this?? Now I have another column taking up space in my folders. The Status column is a function of the Microsoft Cloud Files API. The File Provider API from Apple is the similar for Macs. The APIs allow sync services like Dropbox to better integrate into the…

Neal Mc wrote:Your files are not deleted or removed from the account unless there's been 12 months of inactivity. That's simply not true anymore. Dropbox has stated, and it's in the help articles, that if you're over quota your files are subject to deletion, though they will send multiple warning emails before that…

DolphinU1 wrote:What do "normal" people do? While I'd never consider myself normal, my home folder is just Rich, and it's the same on every computer that I sign in to. I'm on Windows and the folder for our profile doesn't have as big of an impact like the home folder does on a Mac, but the premise is the same for both;…

kdxrxpx wrote:Dropbox just stop working and syncing on all my devices: PC, notebook, macbook. It tells I have to update. But when I run an updater I see an error: What updater are you using? The application will either update itself as Dropbox pushes out updates, or you can update manually by downloading the Dropbox…

idwds wrote:My only option to have a shared spreadsheet stored in the cloud with easy editing ability seems to be to use either Google sheets (with Google drive) or Microsoft Excel (with one drive). Dropbox also has the Microsoft Online apps, and they're free to use if you have a Basic, Plus or Family account. If you have…

mattquint wrote:... I selected a few current folders I needed immediately to be synced offline. Now, I want to add more Dropbox folders to the desktop availability ... What you're looking for are the Selective Sync settings. You can access Selective Sync from the Preferences menu in the Dropbox application. mattquint…

My Sync Issues window is also blank when there are files that won't sync. In my case, I know which files aren't syncing and they will eventually sync when I close the corresponding application, so it's not a problem. I'm just commenting so you know that the blank window isn't a one-off issue.

James3410 wrote:... usually I'm able to see the cloud icon on top of the files/folders here but I can't view them anymore after the latest update, is this a feature or bug? If you were updated to the Dropbox for Windows update, the status icons no longer appear directly on your file icons. They're now shown in a separate…

Moon307 wrote:폴더 목록에서 폴더 안에 있는 파일 갯수를 바로 확인할 수 있나요? 모든 파일을 선택하면 선택한 항목의 수가 파일 목록 위의 페이지 오른쪽에 나타납니다. 카운트는 선택한 모든 항목의 수입니다. 파일뿐만 아니라. 따라서 목록에있을 수있는 폴더를 선택하지 마십시오.

vincentsit wrote:I'm absolutely certain that I only have one Dropbox account, and the one I use on my phone and computer is the same. If you have a subscription under a second Apple ID, then you likely have two Dropbox accounts. Do your old Apple ID and your new Apple ID have the same email address? Typically, a…

DolphinU1 wrote:Everything I read on the Internet tells me I must thoroughly delete Dropbox. Doing this is not easy, so far I have found around 30 files. You're looking for an advanced reinstall, just skip the install part. * https://help.dropbox.com/installs/advanced-reinstall#reinstallDropboxmac

DeKristof wrote:Here same issue, microsoft blocks the execution of the macro's. Will Dropbox provide a solution for this ... This isn't a Dropbox problem. Microsoft Office blocks all macros unless the file location is a trusted source. You can add the path of your Dropbox folder as a Trusted Location in the Trust Center…

PGB99 wrote:I am a bit surprised if dropbox re-syncs if the file has just been looked at though. Something in the file is likely changing. I see the same thing with Outlook archive (.PST) files. Even if a mail archive is simply attached to Outlook, as soon as Outlook closes Dropbox will sync it, and this happens whether I…

Laura45 wrote:I would like to reupload all my Live Photos from my iPhone to Dropbox but I can't work out how to force Dropbox to do that There is no option within Dropbox for that. Basically, you can't do it yourself. Laura45 wrote:This post from three years ago suggests that dropbox support needs to do something to my…

madsaj wrote:It was suggested that I download the Dropbox app for desktop but was told I was trying to add another version of the app that wasn't allowed for my basic account. If you have exceeded the device limit that Megan mentioned, just remove the existing device from your Security page first, then install the app.…