Comments
-
@"SuzanneT1" wrote: I have all the permissions to delete files but the message says “You need permission to perform this action”. Then you don't have the necessary permissions to delete the files. See my replies earlier in this thread about admins and the SYSTEM account. You may be the admin for your computer, but the…
-
@"dsm5" wrote:... somehow every single document and file that I have created, despite being saved to my PC, was also saved in dropbox. You likely enabled the Backup feature, which MOVES your key folders (Desktop, Documents, Downloads, etc.) into your Dropbox folder so they can sync to your account online. This option is…
-
@"Creativedialogue" wrote:I do not want files occupying space on my internal hard drive, I want to upload files to a Cloud storage system. I do not need to sync them with my hard drive, just create folders on a virtual drive with fast access. ... How does Dropbox offer that, which plan, where are the instructions to set it…
-
@"maw83" wrote:The original email was changed, but I'm not sure if it accually changed in the Dropbox system. If you changed your email address you need to update your Dropbox account yourself. It doesn't know that your email changed so it can't update your account automatically. If you didn't update the email address on…
-
@"thehuqa" wrote:I can't seem to open a file sent to me. Please help. This is the link. [Link removed by moderator] Either the link was removed or the file it points to was deleted. You need to contact the person that sent you the link and ask them to generate another one.
-
@"jhabe002" wrote:Is there anyway that my total files from May 2022 (3 months ago) can be restored? Unfortunately, files deleted more than 30 days ago cannot be recovered. Even if you paid for an upgraded plan, the extra recovery time would only apply to files deleted after the upgrade. There's just no way to recover files…
-
@"HSMA" wrote:Because of name change, all my reference links is gone now. ... Do you have any solution for loosing references? Refer to my reply in your other thread.
-
@"maw83" wrote:I purchased a new phone and the app transferred, and I can open my account, but I can't see any of the existing folders. Can you see anything in the account or is it completely empty? If it's empty, it sounds like you created or signed in to a new, empty account, instead of your original account. Make sure…
-
@"Orlando76" wrote:Someone sends me a dropbox link to a video in his dropbox account. I open it and can only see 15min of the 37min long video. You're just watching a preview of the original video, and previews are time-limited based on the file owner's account level. If the owner of the file has a Basic account, only the…
-
@"Sandy76" wrote:I have the Basic plan. I have Dropbox on 1 PC, 1 iPhone , 1 IPad. I have bought a new computer and want to move to new PC. How do I do that under my current plan. First, make sure the files on your current PC are fully synced and up-to-date with your account online. You can then visit your Security page…
-
@"Arnon1" wrote:I'd like to be able to continue working with my laptop on the files I kept on the desktop folder of my PC, like I successfully do with all the other files kept on my PC. Is it possible? Dropbox can only sync the files and folders that you place in the local Dropbox folder. If you want to sync the files on…
-
@"IMCZug" wrote:I can't see my last post at all, even though it was visible yesterday right after I posted it! It was caught by the spam filters, along with your latest reply. I've restored both.
-
@"Eastsite" wrote:All links and connections, established in the past, are now broken. Create a symbolic link that points C:\AB\Dropbox (MUSTER) to C:\AB\MUSTER Dropbox.
-
@"Whatsgoingon" wrote: Hello, I referred a friend a few days ago via mobile app, just as it is explained and following the process correctly, but didn't get the bonus yet. Why is that? Did they install the Dropbox application on a unique computer? Mobile devices do not count for referrals. After they install and sign into…
-
@"CaptSteel" wrote:The ellipsis options seem to have changed. I do not have an option to "calculate size". You're clicking on a file. You don't need to calculate size for files. Just change one of the column headers to Size. The Calculate Size option is available for folders.
-
@"tc56" wrote:How can I point the dropbox programm to this folder? ... Which is the safest way to get the program run w/o losing data? Uninstall Dropbox if it's installed. Rename your existing Dropbox folder to Dropbox_OLD or similar. Reinstall Dropbox and select the location that you want for the Dropbox folder. Keep in…
-
@"KMT333" wrote:Is DB so clever that it compares the content of the new and old files and updates the original uploaded files only altering the changed 5 secs in the whole file, plus the name and the time stamp? Yes. Before every file is uploaded, it's split into 4MB chunks and then hashed. Before uploading the chunks,…
-
@"lifeiskaito" wrote:can i download folders via dropbox app on mac without the need to add them to my dropbox cloud? The app is used to sync the data that's in your local Dropbox folder with the data in your account online. It can't download files or folders unless they're in your account.
-
@"nsmart" wrote:I have several dropbox accounts. ... I cannot figure out how to download and access the other two accounts on my new computer. If you have a Dropbox Business account, you're able to link a Business account with one personal account and then sync them both to your computer. Otherwise, it's only possible to…
-
@"creator9" wrote: I looked at the shared folder but they ask for names and emails ... Not a shared folder; a shared link. There's a difference. A shared link doesn't require email address to send to. You can simply copy the link to the folder. Click the link I posted in my previous reply.
-
@"LuciaZ" wrote:All the files within were deleted not the folder and I didn't realise that this folder contained desktop, documents and downloads. ... Not sure if dropbox or windows problem Unfortunately, it's not actually a problem. I mean, yes, losing your data is a problem, but there was no fault here by Windows or…
-
@"onnokramer" wrote:The dropbox folder cpntains 1.5 GB of 16.4 GB max. dropbox says that 8.0 GB is used? Do you have the backup feature enabled? If so, those files would take up space in your account as well. * https://help.dropbox.com/installs-integrations/desktop/how-to-use-dropbox-backup
-
@"Doug44" wrote:Trying to transfer some of my Dropbox files by email via My Airbridge, which is a fairly regular event with never any problems.....Until today, did the usual procedure and the message comes back "UPLOAD ERROR connection error !" You'll need to contact the Support group for My Airbridge. Their service likely…
-
@"creator9" wrote:Can I put them in one folder where only one link is needed to see all three documents? Yes. Create a folder and put your documents in it, then create a shared link for the folder. * https://help.dropbox.com/files-folders/share/view-only-access
-
@"Rafael_" wrote:I'd like to know how can I do to change my age in my dropbox information. If you entered your date of birth incorrectly: * Contact Dropbox support within 30 days to have your account reactivated. * Our support team will ask you to provide proof of your date of birth. * After your information is verified,…
-
@"Kleptoctopus" wrote:There is a "?" in the file name. That would definitely cause a file to not sync to a Windows system, as that's a reserved character in the Windows OS.
-
@"axiom78" wrote:I was instructed that I could not remove the payment method without affecting the functionality of the services. And that's true. As @"Megan" mentioned above, removing the payment method immediately downgrades the account. If the intent is to keep the service active until your next billing period and then…
-
@"leedowdall" wrote:i'm trying to link my engine DJ to dropbox but keep getting "dropbox error" no local source device drive available to sync date to. This will be an error coming from your DJ software; not Dropbox. You'll need to reach out to Engine DJ for support with this issue.
-
@"Andy S.6" wrote:What I want is that Dropbox works the way it used to when I became a subscriber ten years ago. Nothing has changed with how Dropbox handles your files when they're stored on your device. If they aren't already, just mark all of your files as Available Offline and everything will operate as it always has.
-
@"Arif Ullah" wrote: How can i restore permanently deleted file that was deleted six months ago? You can't. Permanently deleted files are deleted ... permanently.
