Rich Super User II

@"Canadachick13" wrote: All I did was click change name. Erased name there and put it as I wanted it. What @"Jay" is getting at is if you erased the entire file name and typed what you wanted, without putting the .mp4 back on the end of the file, then neither Dropbox nor your computer would know how to handle the file…

@"louis Huber" wrote:Exclude Photos and folders from The PHOTO Tab There used to be a feature that allowed you to exclude folders from the Photos page, but it was removed years ago.

@"Rum-SMK" wrote:How do we find out how to access the account that we are paying for. It would be good to get some money back, or at least cancel it so that we aren't charged again. You can use the credit card charge lookup tool to identify the account you're being charged for. Once you've identified the account, you can…

@"DanielleHR" wrote:How do I complete the password change without access to the device needed for 2 factor authentication? If you don't have access to the device to receive the two-step verification code, you'll need the emergency backup codes that were generated when two-step verification was enabled. Without them, it's…

@"Marion C." wrote:The idea is that I host the folder of documents but thay she can access and change them as necessary. Is that not possible via a link and without her upgrading? If the files total more than the space she has available in her account, then no, it won't be possible without her upgrading. *…

@"Queen22" wrote:Two of them downloaded on the same PC (but different accounts). Only the first person to use that PC would result in an eligible referral. Each person needs to install Dropbox on a unique computer.

@"Kleptoctopus" wrote:I have a folder which I am shared on, which will not appear in my file explorer and sync to my PC (Windows 10). Make sure the folder name doesn't have any characters that would be incompatible on a Windows system. If it does, the folder won't sync until you rename it. *…

@"BPOP123" wrote:Can I remove a member from a shared folder? If you're the owner of the share or have been given permission to manage access, yes. If not, your best bet would be to create a new shared folder, invite anyone to it that needs access, then move your data from the old share to the new share. *…

@"Elmrossouw" wrote:if I upgrade my account, can I recuperate files which were deleted more than 30 days ago? No, upgrading now will not allow you to recover files deleted more than 30 days ago. The extended recovery time is only for files deleted after you upgrade. Files you deleted more than 30 days ago are already gone.

@"B-s123" wrote:I need to create a shared drive for a class so everyone can post class notes and announcements etc. You can use a shared folder for that, but you can't make other people admins of it. A shared folder has just one owner. Everyone will need their own Dropbox account to join the share, and anyone with Can Edit…

@"Queen22" wrote:I have at least 4 people that have accepted and downloaded DB from my invitations. AFTER they did, DB suddenly marked them as ineligible. Did they each download and install the Dropbox application on a unique computer? If not, the referral will be marked as ineligible. Note that mobile devices do not count…

@"hjwebb" wrote:... your response ... is actually an uninformed ,snide cast-off of a legitimate inquiry / problem. Go back to your romance novel. Actually, @"Mark"'s response is correct. Sookasa is not a Dropbox product. It was owned by Barracuda. It may have had integration with Dropbox, but Dropbox didn't (and doesn't)…

@"Leg-o-lasz" wrote: How to rename a group of files on Dropbox Web? There is no option to rename multiple files at once.

@"ggladsjo" wrote:It seems this update was more extensive than I originally anticipated, so I'm trying to find out more information regarding changes to file organization. The update to the newer Dropbox Business did indeed change the location for your folders. The following help article describes it, but the short version…

@"BPOP123" wrote:we are a sporting club and are using general dropbox not business. One of our members set up drop box for all our clubs files however this member has now left and I am not sure how to block his access to drop box. Who controls the account? Non-Business accounts don't have admins. Such accounts are intended…

@"Ricochetrick2" wrote:I would like to send them a Transfer using a link , but it doesn't need to be a downloadable file . View only is preferred. How is this accomplished ? That's not how Transfer is used. Transfer is meant for transferring files to another person. It doesn't have permissions that can be set. If you just…

@"nomadicwind" wrote:I don't want to disable notification for all the activity in Dropbox, but want to disable it for one folder. Is that possible? No, it's not.

@"RayhanHosain" wrote:do you how to disable this feature so that nothing gets back up? * https://help.dropbox.com/installs-integrations/desktop/how-to-use-dropbox-backup

@"mimicohero" wrote:In November, my work-related google account was deleted. ... How would I go about cancelling this subscription and then request a refund ... If your subscription was through the Google Play Store, you'll need to contact Google. Dropbox won't have any information regarding your payments.

That's typically something controlled by an operating system, not another application, so it would be Apple or Google that would need to implement something like that.

@"Leg-o-lasz" wrote:Getting the message "Oh, hi! We apologize for this little bump in the road." when I click on the section "Deleted files" on the left, inside Dropbox Web. The Deleted Files page seems to be down at the moment. Wait a bit and try again.

@"Greg-at-anypoint" wrote:Where / how do I find it when I log in to my account and is it only for business accounts? That appears to be an activity log, which is available to the team admin on Business accounts. * https://help.dropbox.com/teams-admins/admin/view-activity

@"Sara Heath" wrote:apple has been billing me for the past year ... drop box says I no longer have plus ... Has anyone found a phone number? There is no phone number. Phone support is available to Business customers and it's handled via a callback initiated through the account's Admin console. All others can find the…

@"nbkuz92" wrote:How can I move my files from Account B to Acount A AND switch email addreses from Account A to Account B and B to A? Create a shared folder between the two accounts. Move the files from B into the folder, then go to A and move the files out of the shared folder to another location in A's account. This will…

@"FeeG" wrote: ... is it possible to sync dropbox to an external hard drive? I just want to be able to have an external backup, but one in which if I make changes to a folder (i.e. delete, reorganise etc) the external HD will reflect those changes. No, Dropbox has no such feature. While you can store your Dropbox folder on…

@"Megan" @"dynn"

@"hmedia" wrote:do you mind quoting the reason ? That forum link is access denied to us regular peasants It's a newer restriction from the latest versions of macOS. Simply put, it's controlled by macOS; not Dropbox.

@"Chris The Photo Taker" wrote:Can anyone help to tell me how to get support? You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing…

@"Mohammedjmahmood" wrote:Please all, my account was deleted due to inactivity. Is there any way i can restore the files and photos inside it? Unfortunately, once an account is deleted, neither the account nor the files within it can be recovered.

@"RayhanHosain" wrote:According to dropbox, I have used more than 2 gb. But I have moved all the files on dropbox to another folder and i could see that the total size of the files is only 132 mb. You're either a member of one or more shared folders which also take up space in your account, of you've activated the backup…