Comments
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@"IrisConsultingNE" wrote:If I am solely using Dropbox for their files that would mean both the client and myself are paying monthly subscription fees for the same content, right? Same content, but you have your own copy of those files in your account. You are not directly accessing the same copy of files in their account.…
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@"IrisConsultingNE" wrote:I have been given access to a client's paid account to be able to access and edit their docs when needed. ... My account is saying I've exceeded my storage limit and files have stopped synching ... You haven't been given access to their account. You've been invited to join a shared folder. When…
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@"slrellison" wrote:How do I a) Make sure Dropbox does not think I’ve deleted all my files and propagate that to the cloud? b) Tell dropbox where its existing folder has ‘moved’ to (the files will now be on E:) so I can ask dropbox to move them to the new D drive? a) Uninstall Dropbox. Install the new drive and move your…
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@"RobinHC" wrote: Is it since I received the email informing me that the account had been closed everything in the account was deleted? Once an account has been deleted, neither the account nor the files within it can be recovered. There's also no way to see what files might have been in the account.
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@"shong7" wrote:So I ended up creating another Dropbox account with the same .edu email ... It's not possible have two accounts using the same email address. Dropbox actively prevents this when registering an account. If you try to create an account using an email address that's already in use with another account, you get…
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@"Hallam" wrote:Any idea how long a wait it is for the downgrade? Don't need to know exactly, but is it closer to an hour, a day, or a week? It would happen at the next billing period. If you were to upgrade an account today and cancel the subscription tomorrow, the subscription would continue until the next billing date…
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@"zovirax" wrote:can you try this through an android phone to confirm that there is no problem? I don't have an Android device with me today, but it worked fine downloading a single image in Chrome on an iPhone.
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@"zovirax" wrote:With links like this (there is no sensitive data in the example). they can download the whole folder in zip archive ... but they can NOT download single photos or files. Seems to be working fine when I try to download a single file.
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@"mmo" wrote: Whenever I connect a USB stick to my computer Dropbox pops up and asks me whether I want to backup that stick to Dropbox ... how do I stop this annoying nonsense that I have never asked for? You can disable it on the Backup tab in Dropbox Preferences.
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@"Hallam" wrote:My other half and I are long-term Dropbox users, each with our own paid-for Personal plans. They renew at different times. Is it possible to combine our separate plans into a single Family Plan? One of you would need to change to the Family plan, and the other would need to cancel their subscription and…
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@"marplatense" wrote:... I upload a file to this folder and set password require for the file ... I sent the invitation ... this person could access the file and no password was requested ... Did you send them a shared link, which would require the password, or did you invite them to the folder? If you sent them an…
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@"klausvielhauer" wrote:unintended stored large file does not show on dropbox You likely have a backup enabled. Check your Backups page.
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@"storion" wrote:I have checked the plan tab and found my regular file size is 3.4 GB which is not correct. My shared folder only takes less than 100 MB. What is going on here? Why the discrepancy? Any inputs? Have you checked your Backups page?
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@"fiteclub" wrote:Thanks for the clarification; I apologize for posting that this does not work. ... Should I delete my original post here? No need for the apology or to delete the post. I had tried it with a client and they said they needed a Dropbox account to gain access to the files. They may be prompted to sign in or…
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@"SDD76" wrote:no one at dropbox can tell me the location of the IP that connected for example ? IP location data is mostly useless. It won't be the actual location of the person using that IP address. It will be the address of the data center (or headquarters) of the company that owns the IP address. For instance, if I…
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@"fiteclub" wrote:When it says "only be able to preview", this implies to me that the file would not be downloadable...but you are saying this is NOT the case? View-only, as in "Cannot edit the file." In Dropbox's case, a shared link that provides view-only access can be downloaded as the linked video above shows. The…
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@"britesc" wrote: So by default if a file is in my Android Phone Download folder which is Dropbox aware it will get ported to the online folder and consequently.y Laptop download folder. If you have a folder in your Dropbox call Download and you add a file to it through the Dropbox app on your phone, that file will be…
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@"fiteclub" wrote:This is no longer true. You must have a Dropbox account in order to download from a shared link. That's not accurate. You do not need a Dropbox account in order to download files from a shared link. Nothing has changed in this regard. You can see it working in the video at the following link (was too…
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@"britesc" wrote: Is it possible to have files uploaded to a central folder, from various devices, but only automatically downloaded to a specific device? Not likely in the way you're imaging it, no. Any device linked to your account can access any files within your account. You can use Selective Sync on your computers to…
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@"SDD76" wrote:I changed my password yesterday and deleted devices and browser in the configuration. That's all you can do. As long as you changed your password and removed any unrecognized devices, then no one else should be able to access your account. Unfortunately, there's no way to know if they viewed or downloaded…
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@"Sharon4470" wrote: When I go to delete a "on-line file only" to save hard drive space, it states 'delete everywhere' does this mean the file can no longer be opened/viewed to the person I have previously sent it to? It just means that if you delete the file from your Dropbox, it will be deleted from your account and from…
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@"ashtrey1980" I can't speak to the issue you're having (I'm not a Mac user) so I'll leave that for someone else to answer. I just wanted to let you know that I've edited your post to remove the mention of Selective Sync to avoid confusion. Selective Sync is a specific feature that's used to remove local folders to save…
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Your screenshot looks like you already have the PDF open for preview in Dropbox. The Open with... menu that you're seeing usually only appears after tapping the square icon with the arrow on it. Is that not the case here? Is that menu appearing on its own? If it's appearing on its own, can you not just tap Cancel and get…
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@"Cinbor" wrote:I don't want another user with an Android device seeing what private files I have on my own desktop ... I would have thought the developers would have addressed this by now. Why would another user have access to your account on a device other than your own? Dropbox accounts are intended for individuals, so…
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@"Cinbor" wrote:I appear unable to do [Selective sync] on an Android device or phone ... Selective Sync is a feature of the Dropbox desktop application, meant to remove the local copy of a folder from your hard drive to save space. The mobile version of Dropbox doesn't sync all of your files like the desktop app does; it…
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@"Lynneth" wrote:Unfortunately that's a windows 8 or 10 solution - I'm still on windows 7, apologies for not making that clear in the first post. If you're unable to use the Windows 7 notification settings to suppress this, then there won't be a way to do it. There's no option to do so in Dropbox.
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@"Valeria_" wrote:I wrote my date of birth wrong, I urgently need a solution, please You'll need to contact Support to have them correct it.
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@"Lynneth" wrote:I don't want dropbox to tell me I just copied I file. I know I did, because I just told it to. How do I disable that? I've already gone to Windows' Action Center and disabled Dropbox' icon and notifications there ... There is no option to disable that notification from within Dropbox. Disabling…
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@"Jason_Hagon " wrote:Has anyone found a work around for being able to set "Online-only" when your link dropbox accounts via the Synology Cloud Sync app? Assuming it's possible, that would be up to Synology to implement as they're the ones that create the sync client used on their NAS products. It's not created by Dropbox.…
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@"Jackman100" wrote:If I download a single file it downloads immediately to my computer's Download directory, and opens the file in a new browser tab. That will happen if you have the browser set to open that particular file type in the browser, such as how I have that set for PDF files.
