Rich Super User II

betsiegricar wrote:I went online to delete old files but Dropbox is holding them hostage until I pay to even look at them to delete them. You don't have to pay to be able to access your files. Are you sure there wasn't an option to close the message and continue to your files? Can you provide a screenshot showing the full…

zak982 wrote:Recently, however, they began deleting inactive accounts’ files—even paid ones—after a certain period of inactivity, with a policy that apparently changed after I signed up. The policy hasn't changed. Dropbox doesn't delete files from inactive paid accounts. Have you looked at your Events page for information…

joewrite wrote:I have a storage capacity of 8.5 gb. I am currently using 2.5 gb. But I am repeatedly getting error messages saying I've exceeded my allowance ... Look at your Plan page. Take a screenshot of your usage and post it here. It should look like this; Also, have you checked your Backups page? You might have a…

jmur wrote:I definitely didn't do this. Dropbox seems to be working fine on all my devices. Is this a phishing attempt? In the email you received, HOVER your cursor over the link, DO NOT CLICK IT, and see what the URL is that it points to. Post the full domain here. You can leave off all the extra bits after the domain.

BDP2025 wrote:... after I enter my password. it just spins the status square. ... The Setlist app has not been updated in years. The Dropbox API has changed over the years and apps would need to be updated to continue working with those changes. If SetList hasn't been updated in years, that could be the problem. You'll…

Ondy27 wrote:Dropbox only provides short-lived access tokens and does not offer a permanent token or a refresh token that renews automatically. Apps can still get long-term access by requesting "offline" access, in which case the app receives a "refresh token" that can be used to retrieve new short-lived access tokens as…

BelieversBlues wrote:PLEASE make it easier for one to make a personal statement, instead of having to choose a preselected one!!! What do you mean by a personal statement? What product and function are you referring to?

CraigBellis wrote:The folder is in my dropbox in the root directory, but it is no use to me there, I need it in another place in the directory structure. You should be able to move or rename the shared folder as needed, without affecting any other member of the folder. Refer to this help article for information.

tholmes33 wrote:... when my team needs to access the footage to start editing, they'd have to mark the folder "make available offline" (which would fill up local drive) ... They don't have to mark the entire folder as Available Offline. They could do that for individual files so the entire folder doesn't download. They…

GregP1 wrote:On the ASUS: The shortcut is at: "C:\Users\User\Dropbox\ ... On the Acer: The shortcut is at the same location Out of curiosity, is your user folder on the ASUS really called "User" or are you replacing the actual folder name with User to hide it in this post? If it's not really User, is the folder name…

tholmes33 wrote:However, I have over 2TBs of footage I need to upload on my team's dropbox account. How do I upload that without it taking up space on my main HD ... In short, you can't, at least not all at once. If your intent is to copy all 2TB into the Dropbox folder so it can sync to your team, then you need 2TB of…

mummadrai wrote:Dropbox Support has told me there is no way to access my data now, and that's unacceptable. Unfortunately, that's very likely to be accurate. You've enabled a system that prevents access to your account without a second verification, and now you're trying to access your account without that second…

mgry wrote:Where can I find this parent shared folder in this case? I am sure this "Worms" folder is only one folder I shared/was shared . From your screenshot it appears that Worms is the parent shared folder. Are you sure that this folder is actually taking up space in your account? The message in your screenshot is…

MelvisWeb wrote:I've rebooted, quit Dropbox and ended the process, paused my backup program, paused OneDrive, signed out of Adobe and ended all Creative Cloud processes ... Use something like OpenedFilesView to identify all open files and what process has them open.

MelvisWeb wrote:Or is there another process/service that doesn't begin with "Dropbox..." that I should end or stop? That's usually referring to a third-party program, not Dropbox. It's saying that some other program has a lock on the folder or a file within it. There's likely another program on your computer that's using a…

mihaiculescu wrote:I have 10% of the total storage space occupied but it shows that I have 53% of the total storage occupied. How can I correct that ? The usage numbers are rarely, if ever, incorrect. Have you checked your Backups page? Also, please provide a screenshot of your usage, as shown on your Plan page. It should…

Timeless_777 wrote:May you help me check if the 3rd Nov Payment will be refunded or not? You need to contact Support directly. To do so, visit the following page: * https://www.dropbox.com/get_help/billing

MelvisWeb wrote:Will it redownload all my files to a new folder? Yes. MelvisWeb wrote:Will the old folder still be there? Yes. MelvisWeb wrote:Will it actually try to merge the files? No. MelvisWeb wrote:And I assume that if I click "Choose another location" and I just create a new folder for it, Dropbox will download my…

ErikaEmma wrote:On Windows, if a file is changed on another device, I want to keep a backup locally before it is replaced. Windows has it's own system called File History. I know it works on libraries and OneDrive. Not sure if you can configure it to work for Dropbox.

hannaheagle wrote:I tried then to respond to your message but the message kept coming back undelivered: You can't reply to the forum emails. They're just notifications. You have to come back to the forums and reply in your original thread. I've moved your most recent reply into your original thread. Use the links in the…

ZachF wrote:If I go into my connected apps after this, drop box does actually appear as a connected app, but when I go back into war organ, it hasn't synced my files across so it's failing to authenticate properly. This sounds like Dropbox is acting as it's supposed to, and authenticating the request, but War Organ is…

Detroiter wrote:A question - what do you mean by medication date? I think that might have been an autofill/autocorrect of Modification.

logicnet wrote:It would be great with the possibility to hide certain folders from the Photos tab so that e.g. all of the unedited raw files doesn't show up ... You used to be able to do this, through the Carousel app, but they eliminated the app and the ability to hide folders from the Photos tab nearly 10 years ago. The…

Dell_Dropbox wrote:You'll be unable to use the email of the 2nd created Dropbox account. That email is now out of action for you. @"Dell_Dropbox", has this changed recently? In the past, as long as you deleted the Dropbox account, you could (almost immediately) re-use the email address from the deleted account on another…

Disillusion wrote:I answered but it bounced back—my email program seemed to have malfunctioned. You can't reply to the forums by email. The email you receive is just a notification of the reply, along with the content. You need to come back to your post to add a reply.

Pegasus57 wrote:However, now I am seemingly proceeding on a 'Try Free For 30 Days' basis as if I had set up a new account, before a monthly payment will kick-in ... If you have a Basic account then it will always be free. Changing your phone doesn't affect that. You either activated a trial on your existing account, or you…

amcoffice wrote:How can I make the workspace on Dropbox website bigger and/or remove or minimize the increasingly bigger banners info at the top. There is no option to do that in Dropbox. Use the Zoom feature of your browser to zoom out a bit so the page displays more information, albeit smaller.

* Apple Vision Pro Support with Dropbox. | The Dropbox Community

bettyh wrote:I just went to that site and it is showing the older version of the document... without my changes. What is going on? Is the Dropbox application running on your laptop? If not, it won't be able to sync your files. Make sure you can see the Dropbox icon in the system tray (near the time in the bottom-right…

Jknight wrote:I have referred few friends to dropbox, but none of them are eligible. Have they installed the Dropbox application on a unique computer? That would be one that has never had Dropbox installed before. Mobile devices don't count. They also need to verify their email address. Refer to this article for more…