Neal Community Manager

Thanks for confirming @"TrulyPotato"! That will make the process go a lot smoother! Now lets focus on getting some votes! 🤞

Sorry again everyone, can you all confirm what plans you're on as well for each service? I only ask as each plan gives access to different features and as stated below, there are a few features in each product that could potentially be causing this issue.

Hi @"Nostromo99", As I mentioned earlier, we are actively investigating this and we need some follow up information. Could you reply to me and let me know if you are using Avast or Norton and specifically what version of each are you using. Thanks!

Hi everyone! As I mentioned earlier, we are actively investigating this and we need some follow up information. Could you all reply to me and let me know if you are using Avast or Norton and specifically what version of each are you using. Thanks!

Hi everyone! As I mentioned earlier, we are actively investigating this and we need some follow up information. Could you all reply to me and let me know if you are using Avast or Norton and specifically what version of each are you using. Thanks!

Hi @"Nostromo99", I appreciate the apology but there's no need! I completely get the frustration when things like this happen! I can't say for definite if I'd be any different 😅 I'll be keeping an eye on the investigation and posting updates as soon as I have them. In the meantime, here is the results of some of our…

Hi everyone! Thanks for reporting this to the Community. In the meantime, I have actually been collecting all of the reports of this across the community and and Reddit as well, to put together a cohesive report for our internal team. This is now being looked into and hopefully we will have a fix soon. In the meantime,…

Hi everyone! Thanks for reporting this to the Community. I have actually been collecting all of the reports of this across the community and and Reddit as well, to put together a cohesive report for our internal team. This is now being looked into and hopefully we will have a fix soon. In the meantime, here is the results…

Hi @"Nostromo99", Thanks for reporting this to the Community. I have actually been collecting all of the reports of this across the community and and Reddit as well, to put together a cohesive report for ou internal team. This is now being looked into and hopefully we will have a fix soon. In the meantime, I'd suggest…

Hi everyone! Thank you for your patience, ir's much appreciated. I can confirm that a fix for this issue is now live in our most up to date stable build, 235.4.5905. Can you all try updating and then test your performance and letting me know how you get on?

Hi TrulyPotato, Thanks for submitting your idea. That's an interesting idea, can you confirm what device/OS you want to see this on specifically? This already exists on iOS. In the meantime, I've opened this idea up for voting.

Hi K_T! Thanks for posting your idea. This would be quite a nice feature. If you could also respond to Nancy's comment so we can just get a bit more clarification for the idea, that would be brilliant. In the meantime, I've opened this idea up for voting.

Hi gabe-babish, That's a fair suggestion. Keeping all the comments available would be quite handy. I've moved this to Open so the rest of the community can vote on it.

Hi wenner! Thanks for posting another idea! Agreed, that functionality would be quite handy! Let's try and get some votes!

Hi jparke! I love this idea, being able to open new Paper docs with preloaded templates would be brilliant! Let's open this up for voting!

Hi there, Thanks for sharing your idea with us. I'm streamlining the that sharing process makes a lot of sense. I've moved this idea to Open so the community can vote on it.

Hi everyone! Thank you for letting us know about this. I can confirm our team is aware of this and will be rolling out a fix very soon. I'll monitor the situation and let you know as soon as there is an update.

Hi @"Janet K.1", Thanks for posting this! I've been reviewing your idea and before I can open it up to votes, I just want to clarify a few things. By chronological order, you mean the date and time the photo was taken and originally created, not when it was uploaded to Dropbox, correct? I only ask because my initial…

Hi @"Monnakkies", Did you get a chance to look over Hannah's response? We'll have to close this idea unless you can clarify some more specifics.

Hi there! Thanks for submitting your idea! I agree, having the file path down to the sub folder makes a lot of sense, let's open this up to voting. Hopefully this gets enough support from the rest of the community!

Hi @"ethankorvne", I just wanted to chime in here and confirm something. If the drive usage is less than 1TB, it should show the 15min option. If you are just excluding some folders from Backup, that won't help. We do check the total usage of the drive, regardless of what you choose to Backup. So to confirm, is there less…

Hi there. Live streaming capability could be quite interesting. I've opened this idea up for voting so let's see what the community thinks!

Hi @"pylorns", Great question, online-only files need special support from the operating system to work safely and consistently. Linux doesn’t yet provide a standard way for apps to show files that live in the cloud but look local, so this feature isn’t currently available on Dropbox for Linux.

Hi there! Thanks for posting your idea to the community! Including the form name in the API response makes a lot of sense. I've open this idea up for votes so the rest of the community can weigh in.

Hi @"Mindy5", I just wanted to pop in here and clear up a couple of things: * Customers can always download their data no matter what. * The only exception is that Dropbox does not keep the data indefinitely if your storage is over quota. If you can't access your account full stop, then I suspect that this is a completely…

Hi @"Sin_Shadow_Fox", I just wanted to address this issue again as I have confirmed with multiple teams internally on this issue on your behalf. As of October 2025, Dropbox will no longer support the full desktop experience on the following operating systems: * Windows 7, 8, 8.1 * macOS 10.13, 10.14, 10.15 Users running on…

Hi @"sailnfool", I agree with Dell, I don't think there is an idea for Dropbox to implement here but I do think this is a brilliant bit of work that I'd love to share with the Community further! What do you think?

Hi there! I agree with Dell, this would be a great feature. I've moved this idea to the voting stage so the community can weigh in! I'll pop a vote in myself!

Hi there! Thanks for submitting your idea. We've had a few playback related ideas submitted recently and this would fit right in! I've opened this idea up for the rest of the community to vote on it. Best of luck!

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…