Neal Community Manager

Hi @"unpicked_seams", Just wanted to nudge this in case you missed it!

I'm delighted to heat that! @"NR1041" & @"Kathy1379", can you confirm if it's back for you as well?

Hi @"PhilipF", My apologies for missing that but thank you regardless for confirming both points for me. I'll have one of agents reach out to you and try and investigate this further. Same for you @"NR1041" & @"Kathy1379"!

Hi Swimgeek! Thanks for sharing this idea with the Community! Interesting, I've never even thought of applying Dark Mode to app icons. I've opened up this idea so others can vote on it! Hopefully it gets enough support.

Hi @"unpicked_seams"! Thanks for chiming in with your idea, great to hear how passionate you are about this! However I'm afraid I'm in the same boat as Rich, in that I'm not 100% sure what you mean by "Support" as you should be able to upload these files already. Are you having issues doing so? Please let me know so I can…

Hi @"PhilipF" & @"NR1041", Thanks for letting us know. Just as a potential workaround (and also maybe troubleshooting depending on the results), could you: * pick a file this is happening to and hover your cursor over it * click the 3 dots on the right of the file (see screenshot) * Click "File Info" in the pop up menu.…

Hi @"nsrubio", Simon confirmed on this thread that the issues seems to be solved for them, can you let me know if it's that same for you? If not, I'll investigate further.

I'm glad to hear it @"simonbands"! Let me know if I can help in any other way!

Hi @"arv0wz", Thanks for reaching out and sorry to hear you've been having issues with Dash. If you go to Settings and navigate to the Apps tab, you can scroll down until you see the heading "View Dropbox Content". You should see Dash listed here. Click on it and then click "Disconnect". This should disable Dash on your…

Hi phjsw, Thanks for sharing your thoughts! I can see how that can be a hinderance for both you and your clients. Let's open this up for voting and hopefully we can get some support for this idea.

Hi John_Cox, I think that's a brilliant idea and I completely see the use case. It would be super handy to be part of multiple teams. I've opened your idea up for voting now!

Hi @"electroDrive333", Rich is right, this is not expected behavior. I's suggest following his advice and making sure you're on the latest version that he shared. Also make sure you have the below setting enabled: Leu us know how you get on with this!

Hi @"simonbands", Nothing just yet! A soon as I have an update, I'll let you know! Apologies for any inconvenience!

Hi @"lindberghansen", Thanks for reaching out! As well as Jay's questions could you let me know if you did all of this via the website, desktop app or mobile app? I just want to make sure we troubleshoot every scenario!

Hi @"BelieversBlues", I'll have to second Rich here as I'm also not sure exactly what you mean by "Personal Statement". Would you mind adding some more info and context? Thank you so much!

Hi again @"mnance123"! The team confirmed they reached out last week from careers@dropbox.com. Please double check the inbox for the email attached to your community account and make sue to check spam! Best of luck!

Glad to hear it @"hannaheagle"! Please let us know if you need anything else!

Hi @"mnance123", Just to confirm, they reached out to the email attached to your Community account (which I wont specify on a public forum), can you double check and confirm you've checked spam as well? I'll double check on my end.

Sorry for the delay @"phjsw"! I've spoken with the team about this and it is something they're tweaking at the moment. We're currently trying to find the right balance with everything but hopefully we'll be rolling out some changes soon.

Thank you @"simonbands" & @"Kathryn Jones" for getting back to me so quickly. While it's a shame that did not work, that rules out a lot for us and was worth a shot. As I mentioned previously, our team is currently working on getting the integration back up and running. I'll provide an update as soon as I have any news.

Hi @"MoSn1", Thats for your response! No worries at all, as you said, you're on version on 448.2.8 and this fix deployed with 450.2.2. Instead of downloading it again, try updating the app directly from the app store. Let me know how you get on!

Hi @"KrisHughes", Thanks for letting me know and I'm sorry about the experience you've been having with this. I completely understand the sentiment, we just want to troubleshoot as best we can so that we can identify the issue as accurately as possible. I hope you understand.

Hey @"Mark", Thanks for weighing in! The Zoom integration was actually reinstated shortly after that, making this all even more confusing! Check out this reply on that thread and I've also confirmed internally as well.

Hi @"Kathryn Jones" & @"simonbands", Can you confirm really quickly that in "Edit settings for Zoom” (1st screenshot) and then in the pop up screen (2nd screenshot) you have checked the box and clicked Update?

Hi @"Kathryn Jones"! Thank you for confirming and apologies for the inconvenience. I've reached out to the team in charge of this to find out what's going on, they are aware of the issue and hopefully I'll be able to give you some answers very soon. Thank you for your patience! 

Hi @"Kathryn Jones" & @"simonbands", Thanks for letting us know, could you try adding Zoom from this link? https://www.dropbox.com/landing/zoom Let me know how you get on.

Hi @"mnance123", Thanks for reaching out and letting us know about this. I discussed this with one of the recruiting team members and we did identify the error you ran into. In the meantime, they will reach out to you by email to get your resume and sort out your application. I hope this help and best of luck with your…

Hi @"Keturi", I've had the team review the attempted application and it seems that because you are within 100 miles of NYC, you are in Zone 1 making you not eligible for roles that are only open for Zones 2 and 3. I'm sorry I could not deliver better news but hopefully another suitable role in Zone 1 will open up.

Thanks @"Keturi", I've flagged this for review with our hiring team. I'll try and get an update for you ASAP so you can send off your application!

Hi everyone, I just wanted to chime in and let you all know we're still looking into this but one of the solutions we found for Norton users is to go to Security > Advanced > Smart Firewall and change the Default Rule: Action from Smart Mode to Allow (screenshot below).