Neal Community Manager

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Hi @"kiuzjhtgrefwds"m Thanks for reaching out. I have a sneaking suspicion you're using the "Rename All" function and only have 1 item selected, hence this unexpected behavior. I'd recommend working around this by renaming through the three dots next to the file instead. Let me know how this goes. In the meantime, if this…

Hi @"i-hate-popups", I just wanted to check in to see if you had an chance to read my last message and if so, did whitelisting Dropbox.com make a difference? Any information you can provide would be brilliant!

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Hi everyone, Just wanted to add clarity to this old thread. If you’re a Dropbox Basic user, you'll have a free storage limit of 2 GB. If you exceed your storage quota, you may be subject to data deletion, and sync and upload restrictions. You may also experience restrictions on sharing and previewing files and folders.…

Hi everyone, just want to add clarity to this thread! Nothing happens to your files when your subscription expires. However, if you're over your storage quota when your subscription expires you simply won't be able to sync your files, but they'll remain accessible through the Dropbox website. Your files are not deleted or…

Hi @"phjsw", Thanks for letting us know, I'd like to look into this further. In regards to the banner that does not scale properly to the size of your screen, could you send a screenshot so I can get a better idea of what we're dealing with?

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks so much @"ethanmyers"! Brilliant idea, I'll pop a vote on that myself!

Hi @"i-hate-popups", Just wanted to reach back out again with some new context. Our goal is to tailor these prompts based on how you’ve engaged with Dropbox in the past (like noticing when you’ve dismissed or seen something, so you don’t have to see it again). Sometimes our systems don’t get the full picture of those…

Thanks @"tonysneed", Could you let me know the specific issue you're running into? Where exactly is the breakdown happening, any context or screenshots would be greatly appreciated.

Hi @"JVN", Sorry to hear about that. Yes this would just be a temporary solution and updating Dropbox would revert this back. As I mentioned previously, I have flagged this internally to see if anything can be done here.

Hi @"Grizzicle", I understand the frustration. Pleas keep in mind that while many people have the same issue, that doesn't mean it's for the same reason. We share the FAQ's just in case they can explain why some users are experiencing these issues. For those that it does not help, like you, then it's just as Rich…

Hi @"Lalia", You can choose to have your theme reflect you system in the settings.

Hi @"Sin_Shadow_Fox", I understand the concern but unfortunately it is common practice for services to reduce support for older operating systems as time goes on. Windows 7 was released 16 years ago and has been replaced by multiple operating systems since then.

Hi @"KimSB", I just wanted to chime in here and invite you to read our Storage Space FAQs, specifically the one listed under "Why did I not get my referral reward from Dropbox?" I wanted to just share it in case you or anyone else on the Community finds it helpful.

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sending that on @"i-hate-popups" I completely understand the frustration as from what you've described, these pop ups are not behaving as intended. I've reached out to the relevant parties within Dropbox to try and address this on your behalf. As soon as I have an update, I'll let you know.

I don't believe it will as Windows 7 will only be supported by the Simplified version of Dropbox. So unfortunately, unless you upgrade your OS, you won't have access to dark mode.

Okay, this makes sense. So I looked into this and unfortunately for older OS, (like Windows 7), we don't support the latest Beta version. In regards to older versions being listed on the Client Release post I sent you, that seems to be an oversight that I'll address right now. Unfortunately, unless you upgrade your OS,…

Hi @"Sin_Shadow_Fox", What OS are you running? I just want to double check something. Did you by any chance download the Beta for Windows LTS(Long Term Support for Windows 7, 8, 8.1)?

Hi @"JLozano", I've spoke with the team and they're aware of the issue but we don't have the capacity to work on it as this isn't an officially supported linux distro. At this point, I think manually upgrading would be the best action.