Neal Community Manager

Hi @elsterson, I raised this issue internally and this should now be resolved. Can you confirm?

Hi everyone! Thank you for your patience and feedback! We escalated this off the back of your comments and our engineers have advised us that a new fix for Window's 10 has been included in yesterday's beta release. I realise this might seem repetitive but please give it a go and let me know if you run into any issues.…

Hi @Jeff_Capp, Just to make it clear, Dropbox sign allows multiple signatures from the same email address but they need to have a unique name if they're to be classed as another person's signature.

Hi @pauld9, I'm sorry to hear that! Would you mind trying the latest Beta build as well? This has been an ongoing issue with multiple causes so we'd appreciate any and all feedback to help solve this issue.

Hi @Vankyan, apologies for any confusion, it was actually @hillard28 how created the patch themselves. However if you're operating on Fedora 44, let me open a ticket for you so we can investigate.

Hi @iOneiTwo, The update is available for Windows 10 onwards. It's only been tested internally as the latest Stable build was not made public yet.

Thanks for the explanation @Ellina! @cpma I'd also suggest casting your vote on this similar idea here.

Hi @Aleppoo, Thanks for the idea and your enthusiasm! As Mark pointed out, we already have a monthly initiative to show appreciation to stand out members of the Community. Please feel free to check it out and engage.

Hi everyone! Sorry for the delay! I just wanted to update you all and let you know that a fix or this issue has been included in the latest Stable Build.

Hi everyone! Just wanted to update here and shoutout @hillard28 who found a fix for their issue with: " a patch that basically inserts itself in the usual `statfs()` call made by the Dropbox Linux client and replaces the returned `f_fsid` with the value that would have been returned by btrfs in the pre-7.2 kernels. That…

Hi @Jeff_Capp, Thanks for posting! I asked around and this should work as long as the signer name + signer email are unique combo. Updating the signer recomputes signature_id from request group + signer name + signer email. The error "Unable to update signature id to '050fa241f7ce242f6f3e79d0ed66c66d' for tsm 1327965679,…

Hi @Djh8877, You can learn more about deleting viewed links from you account here on this Help Center article. Let me know if you need anything else.

Thanks for the help! Unfortunately I have a different version of Dropbox in the browser so my UI is not the same as in these screenshots so I just wanted to double check. We've already confirmed on our end that this is the browser version and are correcting it now, however we just want to make sure we've covered all bases.

Hi again @massimoazzolini! the team just wanted to confirm a few things, I know you said you see it on the header of each page but can you confirm a few things? Are you using the Desktop app, Mobile or Browser? If you're using the Desktop app, is it Windows or Mac, and what version of the application are you running? If…

Hi @massimoazzolini, Thanks so much for reporting this! I've spoken with our Localisation team and they will address this ASAP.

@PaperQueen @Pgmech and anyone else still experiencing this issue, Can you confirm which version of iOS you're currently running? Also, are you using the current Dropbox Beta?

Hola @pamgolzarri Gracias por compartir esta idea con la Comunidad. Tiene mucho sentido y creo que podría ser de gran utilidad. He abierto esta idea para que la comunidad pueda votarla.

Hi @Sean P.8, Thanks for sharing this idea on the Community. This makes a lot of sense and I could see this being a huge asset. I've opened this up for voting.

Hi @LioFFX, Thanks for submitting your idea. I've opened this up for voting so the Community can weigh in and vote on this.

Hi everyone! If anyone else is experiencing this issue, please know that we're aware of it and a fix will be rolled out in the next mobile update. Thanks for your patience.

Hi again @xelnx, I'm going to keep our conversation here (as opposed to across this thread and the idea you posted). We do appreciate the feedback and I will pass it on internally to see if theres any possibility of changes we can make. Thanks again.

Hi Cyndie, Thanks for letting us know. I've looked into this and it could be a couple of things: Are you a Basic user (free account)? If so, that would explain it as the "Find Duplicates" function is not available to free users. Or are you on an individual account or a team account? If you have a team account, click the…

Hi @xelnx, Thanks for sharing your feedback. I appreciate that everyone's circumstances are different and that there will always be nuanced scenarios. However we can't follow through with this idea as this is an intentional decision by Dropbox to have this banner to prevent users from forgetting to update payment details…

Hi Everyone! Can anyone affected by this issue try installing the latest Beta version and seeing if that works? Let me know if there are any issues.

Hi @Elizabeth E.7, Thanks for reaching out. I've reviewed this issue and your support ticket and the ongoing issue. I don't have a timeline for you but I can confirm that this is being fully investigated as we speak. As soon as there is an update, our team will let you know via your ticket.

Thanks @BenL, I've opened this idea up for voting. I can see why having more control over that notifcation would be ideal.

Hi everyone, I just wanted to touch base with you all and let you know that we're still investigating this issue. Unfortunately we have no more information to offer just yet but as soon as we do, I'll update this thread.

Hi @saulnds, Thanks for posting this Sign idea and explaining it in such detail. I've opened the idea up for voting so we can see if it gains any traction.

Hi @fitmasu, Thanks for submitting this idea! I agree with David, I think this has a lot of potential. I've opened this idea up for votes so the rest of the community can cast their vote.

Hi @Hierro, Thanks for checking back in! I am really sorry about the wait. I've checked back in with the team and it seems they have quite a bit of work to get through before they get to this but they're going to see if they can look into this sooner than later. I'm monitoring the updates on this issue so I'll let you know…