Megan Dropbox Community Moderator

Hi @"Gord1", thanks for your rather speedy response! I'm afraid, no. The device should be in S mode, in order for you to use the Lite Dropbox app version. Otherwise, you'd need to use our standard stable desktop app Windows version. I hope this clarifies!

مرحبًا @Ey12، مرحبًا بك في مجتمعنا! فقط للتأكد من أننا على نفس الصفحة هنا: هل تشير إلى رسالة التحقق الإلكترونية، أو رمز الأمان المكون من 6 أرقام الذي يستخدم لمرة واحدة للوصول إلى حساب Dropbox الخاص بك؟ هل يمكنك أيضًا محاولة إضافة no-reply@dropbox.com إلى جهات اتصال بريدك الإلكتروني ثم المحاولة مرة أخرى؟ على أية حال، سأنتظر…

Hi @"Judge Joyce", thanks for posting here today! If you use the desktop app, you can always make a copy of the content of account A locally, outside of your Dropbox folder. Then you'd need to sign out of account A, and into account B, and transfer everything there. Or, you can do what my colleague @"Jay" already…

Hey there, @"Gord1", let's see if we can figure out a solution to this! The first thing that popped to mind was: selective sync. Selective sync allows you to control which files and folders are being synced with your computer, and remove the ones you don't need available. Another thing would be Dropbox for Windows is S…

Hi @"WiseGrasshopper", I just sent you an email, and I'll be happy to see you there!

Glad to know everything is back on track @"Kvothe_The_Bloodless"! Have a lovely weekend ahead,enjoy! 🤓

Hi @"fuserr", I just sent you an email, and I'll be happy to see you there!

Hi @"kevin891", do you get this specific error when you try to reply back to us? I can see your post without an issue. Provided that you still get the same error, could you maybe try doing the same from a different browser too? 

Thanks for that @"WiseGrasshopper"! Can I send you an email, in order for us to have a closer look into this? 

Thanks for your speedy reply, Morten! I just created a ticket for you, and I'll be happy to see you there!

My absolute pleasure, Philippe! Have a lovely weekend ahead,enjoy! 

Hi @"fuserr", based on all the checks that you did, it seems that everything is okay. However, I definitely see where you're coming from, and your need to be extra safe. If you wish, I can open a ticket on my end for you, in order for us to have a closer look into this. 

Hey @"PhilippeColombe", gotcha! The answer is yes! After clarifying that you're referring to the .csv option, I can confirm that you can do it that way. If you have any other questions, let me know!

Hey there, @"John-Smith", happy Friday! Safari versions 11 and earlier aren’t supported when using our website. You can see more about that at this Help Center article. If you have any questions, let me know, thanks! 

Hi @"Morten Buchwald", I hope you're doing well! I can definitely send you an email in order to help you cancel the plan, if you wish. Feel free to confirm that, and I'll be happy to reach out internally. Keep me posted, and we'll take it from there!

Hi @"Cody1119", I hope you're doing well! Yes, your files should be private depending on the sharing permissions -if any- you've chosen. If you have any other questions, don't hesitate to let me know, and we'll take it from there!

Hi @"Nolan D", interesting, and odd. Can you try creating maybe another folder, or adding a file in it, and see if the behavior remains the same? Also, if you hover your mouse over your little Dropbox icon, the one next to your WiFi, can you let me know the version of the app that you're using? 

Hi @"Richard Anthony", is it possible that the folder got restricted? Could you also check the events page, to see if it helps at all? The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders. 

Hi @"PhilippeColombe", when you add a new user to the Team, the member is automatically assigned to the "Everyone at (team name)" group, not all of them. This group is created automatically and includes invited members. If you wish to add them to more groups, you'd need to do it manually. I hope this clarifies!

Hi @"WiseGrasshopper", awesome job on the screenshots, thanks for that! Could you also hover your mouse over your little Dropbox icon, the one next to your WiFi, and let me know what the status of the app states, along with its version? If I were you, I'd also try to uninstall the app, then re-install it again. 

Hi @"canuck1", if you try to quit the app, I'm assuming you can no longer see the red x icons? Could you also hover your mouse over your little Dropbox icon, the one next to your WiFi, and let me know what the status of the app states? 

Hi @"Nolan D", I'm afraid not. You'd need to attach them here, using the camera-like icon. Can you try to resize them online, and try again?

Hi @"RickOShay", glad to hear -or read in our case- that everything is back on track now. In any case, please keep an eye on it, and give us a shout if someone brings to your attention that the same thing is happening. Always at your service, Rick! 

Hi @"nilesh1231", I see, interesting! Is this the first time you're editing this file? If you have a screenshot of the error message you get on your end, feel free to share it with us, in order to have a clear visual too. 

Hi @"William M.26", I definitely see clearer what you mean, and why this whole process was not timely. I'll forward your feedback and comments to the appropriate areas and developers, in order for us to continue to improve. Thank you so much, William!

Thanks for sharing this with everyone here on the thread to see @"Simran97"! I appreciate it, and if this doesn't work, I'm always here to help.

Hi @"fuserr", I see what you mean, but based on all the info you've provided (2fa & recent activity which doesn't seem to be from anyone else) I wouldn't worry. You can also have a look at your events page. The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files…

Hi @"NotHappy", I'd love to get to the bottom of this with you. I understand that this isn't ideal, but I'd really like to see what might be causing this. Were you uploading your file directly to your account, or using a File transfer possibly? Also, did you notice this behavior on one specific browser, or did you try…

Hey there, @"PhilippeColombe", welcome to our Community! If you could clarify a bit more about the member import feature, and which one you're referring to, that'd be amazing. As far as I'm aware, the only way to add a member to a group, would be if you added said member to each individual group. I'm waiting for your…

Hi @"Richard Anthony", welcome to our Community, and let's jump into this! Are we referring to a Team folder, or a shared folder inside the user's personal space? You also mentioned that she can view the folder. Is she looking locally at the web, or at her desktop app? If you could also clarify the exact plan you're…