Mark Super User II

No it should work happily without as long as those things are configured correctly. If they are not set up correctly then applications wont work.

What is Events showing as @"Rich" asked?

If Dropbox isnt showing at the top @"Marcus_VG" then it even running - and so the firewall etc. isnt disabling as the software isnt open. 

No thats the right way to the folder, but, doesn't mean Dropbox is running. There should be a Dropbox icon at the top of the screen near the clock. If there isn't its not running. So there is no syncing. Rerun it from Applications folder or via www.dropbox.com/downloading

You need to cancel the trial. Let Dropbox totally downgrade you after it says failed payment a few times. THEN upgrade at www.dropbox.com/plans

Hi @"islandnomads" Is Dropbox running when you hover your mouse over its icon? What does it say if it is? Are you editing and opening the file inside of Dropbox and not another location?

Dropbox would accept .lnk or URL files BUT that would be it - it would only upload that file and not the thing it was pointing to. Have you searched file *.url files? Where is it you are going to upload this file? How are you doing it?

Hi @"anniecdigitals" My guess is that they are not logged in to the same email that you sent the link to OR they are using a different machine with a different Dropbox logged in and its picking that log in up instead. 

You will need to contact Dropbox for assistance via www.dropbox.com/support and ask for help.

@"Oliefan" wrote: Hi, I have a similar problem but can't find any edit button. Instead it us written "verify your email address", which I can't do anymore since my email adress us no longer valid. So how can I change the email address associated to my Dropbox account? The easiest thing to do is set up a new account. You…

That looks like you are trying to upload a shortcut to the folder and not the actual folder. 

Dropbox sends email reminders but sometimes end up in spam. You need to contact Support and ask for help: www.dropbox.com/support. Note that they only work Monday through Friday. Help info: https://help.dropbox.com/plans/refund

Hi @"linguos" Dropbox can only work on and upload files inside its own folder. So, there is no way of doing what you'd like it to do. Even with the option to upload and save desktop / documents etc. to Dropbox this moves those actual directories over and puts hidden shortcuts where they originally were. 

Hi Arne Have you looked at the backup page as has already been suggested? www.dropbox.com/backups

It sounds like your sharing capacity has been removed for some reason. You need to contact Support at www.dropbox.com/support and ask them to check and remove the block.

Shared folders use up everybody's Dropbox - so if it was in your account it used your data. You need to delete the files from www.dropbox.com/home AND / OR leave the Shares from www.dropbox.com/share

https://help.dropbox.com/view-edit/add-a-watermark

You've not said why. However, chances are you need to ask them to give you a new link. If they have disabled it/deleted it etc. there is nothing anybody can do bar them.

@"Inas" wrote:Hello. In my case, I bought a brand-new HP laptop from a reputable store, but I haven't taken advantage of the promotion of 100GB extra. How can I get benefit from it? can I get an assistant to fix it? I really appreciate any help you can provide. You need to have had Dropbox preinstalled on the device. If it…

Have you paid for the full Dropbox subscription with the 3 licences as the error says?

I dont think that is possible, however, you'll need to contact support at www.dropbox.com/support OR try searching your emails for messages from no-reply@dropbox.com - as you have to validate the change of email so you'll have a confirmation of it

They still need to do email verification 🙂

@"tanejayogita" wrote:i am a basic user and i want to restore my deleted files You will need to do it manually per file as per https://help.dropbox.com/delete-restore/recover-deleted-files-folders

@"DebAg" wrote:I think I have resolved it - I have managed to delete the files! Many thanks for your time. Thats exactly it DebAg 🙂 A deleted account doesn't automatically delete the data from shared users. So its just a case of deleting them manually. 

What exactly are you trying to do @"jensteve74" ? If its just download and not edit from another person ask for a shared link instead and it wont use any space up 🙂 If you need edit access you'll probably need to upgrade as 2gb is almost certainly not enough. 

@"Frank P E." wrote:I have a windows computer with multiple userid's ( loging's ) and each user has there own dropbox id/account --- Is anyone running dropbox on windows this way? It is quite a common workaround, however, remember that Dropbox will ONLY sync the account you are logged in to at that time (i.e. actively open…

Hi @"Stefan04" Simply put, no, sorry. Thats because Excel will run each one locally and not on a shared server

Working fine here.... amd I'm sharing etc. quite happily. You getting any errors etc.?

I cannot say this enough - do not do it. You will almost certainly end up with data loss and corruption. If the drive disconnects at all it may be seen as a total deletion of all data and replicate this across everwhere. Also. Dropbox wouldn't get a flag that files edited by others on the drive had changed and so not sync…

Hi @"Marjolijn7737" The files would have probably been recoverable for 180 days (as that's the paid recovery plan), however, as its over that time scale I'm afraid they are not recoverable at all now - even if you paid to upgrade.