Mark Super User II

Can you delete them from www.dropbox.com/home ?

https://help.dropbox.com/share/leave-shared-folder

@"Garymitchelle35" wrote: I have tested this myself and it seems apps will keep logging in automatically as opposed to asking for a sign in each time. Yes, you wont need to log in every time, but, you can set pin codes or face ID's to lock the app within the settings menus. 

Where exactly are you getting the error? What are you trying to do when it appears?

Hi @"duncan620" My guess is you are trying to just drag/drop from iCloud to Dropbox. That will cause issues if your internet etc. times out. You need to download the files locally to your computer/device and THEN upload to Dropbox 

@"jjbveld" wrote:I once changed the name of a folder. When I share that folder with someone, they get to see the old name. How come and how can I avoid this? The only way to change this is to start a whole new shared folder. Shared folders will always keep the name they initially had upon sharing. However, its worth…

Have you clicked on the three ...'s as the help doc says?

What is www.dropbox.com/referral_status showing? Note that you have to have sent him a referral AND he has to install it on to a unique computer - mobile devices do not count. 

Hi @"DanniViolet" Its like any system if I'm honest - its as safe as you and your devices make it. So, for example, do you have passwords set up to access the devices themselves, have you set passcodes etc. to access the Dropbox app on mobile, is the hard drive on your machine set to use encryption (like most modern OS's…

So Dropbox uploads what is taken on the phone - so at the moment your phone is set to take HEIC pictures. You need to change that to JPGs (note that's not anything to do with Dropbox). Then when you upload to Dropbox they'll upload correctly.…

@"LdeLeon20" wrote:This makes not sense at all especially when Dropbox is advertising that we can DISABLE DOWNLOADS! What exactly is the issue @"LdeLeon20" ? It is possible to disable downloads on Dropbox links. However, on Shared ones which are editable it isn't - because by the sheer nature of them being editable people…

What exactly are you trying to do @"terri232" ? Dropbox has no control over the iPhone itself - it simply uploads what the device takes. 

What is www.dropbox.com/account/plan showing? Also did you accidentally activate www.dropbox.com/backups ?

Can you check the photo has been set as 'Available Offline' ? https://help.dropbox.com/sync/access-files-offline

Have you restored one and then clicked on 'Restore Previous Versions' to see which device is doing it? My guess here is a corrupt database is doing it

@"brendamata" wrote:It is very bad that it is not instructions provided for this anyway. As its a Dell product that is not being helpful (i.e. with the software etc.) you need to speak to them. They are the ones that preinstall it. Note that if the software is NOT preinstalled and you have to do it via the website it isn't…

@"Mcbee" wrote:Thank you. I have contacted support and have been assigned a ticket. Waiting for a reply. have you heard of this before? It does happen on occasion, as to an outcome, I'm not sure - nobody has ever said before. 

Is the folder that is missing a shared folder or a subfolder of a share?

What is www.dropbox.com/events showing?

@"Graeme T.1" wrote:Well, I can tell you it's still an issue with v183.4.7058. Now to contact support (AGAIN!) A good tip is to post on the thread from that version release and link to this one. The team do get notifications of messages from posts on those

@"sizanrohan" wrote:hello walter i've been texting you in mail why aren't you responding Replies take a few working days - weekends do not count. So you'll hear back at some point next week. 

I assume you are using the web to upload? If so it has to restart as it doesn't 'know' the file. Use the desktop software instead and it will upload from the last 4mb block it uploaded 🙂

@"xiix" wrote: There have been other people who have also not had their extra space too..some fortunately have probably had their issues resolved..but I'm not getting anything resolved by someone telling me to keep quiet. Because it isnt eligible by installing on a mobile device. As has been said - that's in the terms. 

@"tedwalker125" wrote: Thanks for the reply, but these would sit side by side in the desktop app? Yes they would. You'd have 2 Dropbox folders on your machine and both would work like they currently do. So one would be something like "Ted Walker (Personal)" and the other in your company name. 

What version of Dropbox are you using @"Sharkman" ?

Yes, it does. In simplest forms it removes the need for transferring files between devices - whatever I do on my home machine appears on my laptop, mobile and work devices almost instantly. There are also lots of other things like sharing, file transfer, editing and collaboration which is possible 🙂

@"xiix" wrote: Well it's deceiving, as the other person joined through my referral on their own phone too but this time it hasn't worked. Which it shouldnt do - because it isn't supposed to as per terms. Personally you are probably better off just keeping quiet about it working previously so that said space isn't revoked…

Hi @"Francis Redman" How are you currently paying? Is it via a mobile play store?

For personal plans, unless you see other options at www.dropbox.com/account/plan that is the max, yes. If you want more you need to use business plans BUT that means multiple fees per month

Does it work if you take it outside of the Dropbox folder @"ChrisG777" ? The key thing here is that Dropbox itself does not control the password on files. Thats done by the files themselves. So, if its opening on finger print but not typed then the issue is with the password OR a corrupt file. The finger print ID check to…