Mark Super User II

I dont believe their is, no. Sorry

Hi @"edumassu" I'd seriously suggest considering not using Dropbox as a sharing tool for a website. Its simply not designed or intended for this and Dropbox have, in the past, done things which have actively broken websites which host stuff. There are also very strict bandwidth limits on plans which cannot be removed if…

Do the links work for other people?

@"ecarson123" wrote:Will it just delete after the 12 month period? Will someone else gain access to them? Yes, after 12 months accounts are wiped and data removed. And no, nobody else could access them unless they get your email - this is same for even Dropbox staff. 

The reason is that support is only available to paying users. If you are logged in and not paid you wont be able to log a ticket. But there is a single help option for being able to access support while not logged in - its getting help with account issues. And its very hit and miss. There are lots and lots of posts on here…

You will need to log a ticket at www.dropbox.com/support - make sure you are not logged in to here or the website and ask for help. Note that you may not be able to regain access. It is not always possible. The best bet would be to reactivate the GMail if you can.

Have you installed Dropbox? www.dropbox.com/downloading ?

Vous ne pouvez pas lier un compte Pro et un compte Personnel. Vous ne pouvez associer un deuxième compte que s'il s'agit d'un compte BUSINESS (c'est-à-dire une licence multi-postes selon www.dropbox.com/business) https://help.dropbox.com/plans/move-account-to-team

.lnk files are shortcuts - they are not the actual file they simply point to the file in another place on your device. Dont back them up or you will loose data. They can only be in Dropbox if you added in (often accidentally dragging and dropping causes shortcuts to be created). Note this means at the moment if only the…

Have you followed https://help.dropbox.com/account-access/lost-email-access ?

@"aspireworks" wrote:Wow, genuinely blown away that Dropbox doesn't have that functionality. Thanks for answering, Mark! My suspicion on this is that the volume of emails it would generate would just be too intense and cause issues with spam filters etc. 

You need to go to the app store if thats how you paid and cancel it via there

There is no such feature for this I'm afraid. Weekly digest update emails are the most that can be done. 

Hi @"AlexSlaets" Dropbox does have block upload capability in that it uploads in 4mb blocks, but, that means if the file is less than 4mb in size it'll upload the whole thing again. Also you may find it does that if you download and reupload. You'd be better off editing the files within the Dropbox directory so they are…

Again, clutching at straws here - change email.... I assume you did that via the Dropbox website at www.dropbox.com/account page? If so everything 'becomes' the new email (i.e. the old email vanishes and all rights 'become' the new one). So that shouldnt be it. Have you searched emails to see if you have an email from…

And also from a practical point of view now - where are the backups of your data? Dropbox itself isnt a backup tool and never ever has been/or should be counted as one (note: they now have a backup tool/product BUT that works totally separate to sync and so can be counted). The rules of backup are to have the data…

Thanks for extra info 🙂 So, if Dropbox says the folder wasnt created by you..... it either wasnt OR it was and you transferred ownership to somebody else. Sorry that sounds harsh, but, folders never 'loose' their owner - even if that person leaves the folder and deletes it without giving ownership to somebody else it is…

You need to check if your files are clean and not malware contaminated (use Malware bytes etc. or similar) and then you will need to ask support to remove any bans: www.dropbox.com/support. 

What errors are you getting @"thewildrose11" ? How long ago was it deleted and when it was deleted what plan were you on?

Hi No you wont. It will basically stop syncing and say 'you are over quota'. As long as you then upgrade everything will just start working again - worst case scenario you need to reboot the device / restart Dropbox to pick up the upgrade but thats it 🙂

If you still have iCloud connected you may be able to download them directly from iCloud on the device you are using, however, unfortunately this is user error 😞 SOMETIMES putting them back in to the iCloud folder and double clicking works. It has been noticed - and why help centre articles etc. say 'dont do this' and…

Hi @"Mrbtailor " Usually to change the method when its not via here you need to cancel subscription, wait to downgrade and then reupgrade (you dont loose data etc.). 

Dropbox launched a 'trial' which allowed people who were sent shared links to add to Dropbox and it defaulted to a typical Shared Folder set up (even though thats obviously not what was intended). This meant they could read/write/create folders etc. within those links. However, they have now stopped this and links work…

Another one to agree

@"gmath59" wrote:Same issue here, noticed it very late in the process. So all backups are overwritten. Paying a lot of money to dropbox to have trustworthy file management. I am now in the process to dig deep in my kept USB sticks and old drives to recover as much as possible. This is a real disappointment. Sadly the issue…

If you want the data in your Dropbox then yes you need to pay for that. As you are using it for work purposes I'd assume you'd just cross charge it back to the customer? If that doesnt work you need to get the files in smaller blocks. Or ask them to use Transfer which has limits of 100gb for paid or 250gb for Business…

Access it via the website instead from that device @"Pb17" ? It should still auto log on

@"helloconsequentlyaha" wrote:Yes, it worked previously. (FYI I am trying to share access to the whole dropbox not just a folder) You cant share access to the whole of Dropbox. You can only share access to files or folders. If you want to share everything you need to move it all in to a directory and then use the…

That means the link is incorrect. Have you followed https://help.dropbox.com/share/share-outside-dropbox ?

You need to contact support at www.dropbox.com/support and ask for the block on your account to be removed.