Mark Super User II

Do they appear at www.dropbox.com/home for both of you? Have you used characters in the file name that Windows cannot use such as !>@)^ etc. 

Do any of the files have characters which Windows cannot sync such as ! ? $ @% etc.

API is a way that people can build their own software to integrate with other services. So the API articles you are seeing are what the developers of whatever it is you are getting the error from need to look at. It isnt something you, me, or even Dropbox themselves, can sort. Tesla themselves need to do the fix, or, issue…

@"BarryE54" wrote:I received a Proposal for Collaboration from a company I sent a proposal to via email, but when I tried to open it to view the document, it wouldn't open and it says "API has expired. Please reach out to your provider for API renewal." Every time I try to use a Google Product, there are issues with it.…

@"Catherinehllam" wrote:Direct on Dropbox website Send support a message via www.dropbox.com/support. There are certain combinations of accounts that cannot upgrade to Family direct (e.g. extended version history users) or those in some regions. 

@"Catherinehllam" you still havent answered my question....

@"Catherinehllam" wrote:Hi @Mark! With my credit card. Direct on Dropbox website or via PayPal? AppStore or GooglePlay

@"Catherinehllam" wrote:Hi @Megan cpuld you email me as well i have the same problem. (can't switch from essential to family). Thanks! How are you currently paying @"Catherinehllam" ? 

Dropbox cannot delete things unless its told to do so. If you deleted it from a computer it should be in the Recycle Bin / Trash can unless you got a message from the OS saying it was too big and wouldnt fit. It isnt possible to delete the Camera Uploads folder from the website. You could have emptied what was on the…

Have you given it permission to do the changes?

@"clientreleases" wrote: This is a point release of Beta 200. You can find the original Beta release with changes here. Point releases may not always have additional changes to share. 🎉

Once an account is removed as its deactivated its not possible to recover. There is a possibility that the dates of inactivity do not exactly match up to 12 months, but, you are sent multiple email reminders that it will occur.

You are almost certainly using 2 different accounts OR Dropbox isnt running on your computer. A simple way to test that is to add a file on your mobile - does it appear on the computer and same other way. 

Hi @"Andrea P.8" Yes you can stop them syncing to the device via https://help.dropbox.com/sync/selective-sync-overview. BUT note that this wouldnt, in theory, stop your employer accessing those files if they wanted to via your device. This is because if they had your device they could just go to the website and view things…

@"Jeff231" wrote:Hi Mark, no neither of these suggestions worked. How long ago were the files deleted? Can you post a screenshot of the Events page?

It isnt a bug. It means the shared file is larger than the available space you have in your account (i.e. about 1.5gb). Therefore you need to get more space, or, get the shared folder reduced in size OR if you need readonly access ask for a shared link instead. 

Move up a directory to the root folder and then tick the folder name and use the option you just used.

Tried the usual - reboot? Checked all software up to date? If so tried a reinstall of Dropbox? www.dropbox.com/downloading

Hi @"Jeff231" If you can see a history at www.dropbox.com/events than it isnt a new account. Can you restore those files from that page or https://help.dropbox.com/delete-restore ?

No, I'm afraid not. Every person in the share has the same rights to it - i.e. they can add/edit/delete things. The only possibility is if they have kept a copy elsewhere. What does sometimes happen is that a person moves the files out of Dropbox share to a different directory which deletes from the share, but, they still…

How long ago were they deleted @"NL73" ? If you are a free user you can only recover for 30 days. 

Hi @"CLoeffler2" as none of the Dropbox context menu is appearing for the second image are those files within the Dropbox directory?

@"keebler" wrote:does it not imply there is a problem with dropbox? suggesting that i am running out of space when i have used none of it? No, it doesnt 🙂 Email errors happen with every company. As long as the image showing 0 used is OK you are fine.

So www.dropbox.com/home is empty?

Have you activated backup? www.dropbox.com/backups OR have a shared folder? www.dropbox.com/share 

@"CatharinaZKH" wrote:I want to find out if a leak exist in my Dropbox but I can not find all shared folders and files in a nice single overview. Why is this not implemented? is there an alternative trough the app? Does https://www.dropbox.com/share/folders help?

@"Liviuv" wrote:Hi, I expect a response can help me -no discussions that tell me all is impossible . Thank you There are plenty of posts on here where this has been the case. It is also in the terms and conditions of the account that a user is responsible for maintaining the account security. If that hasnt been done then…

Check you are using the correct URL first - email clients often cut the end off if its over more than one line. If not you need to go back to the original course provider and ask for help. They need to give you a new link

The third would be a third one of your devices using your log ons. You want to create shared folders between you and her for whatever data you wish to share - just remember it will use both of your quotas: www.dropbox.com/share 

That looks like whatever uploaded them didnt add the extension to the files. A rename to include .jpg at the end should work.